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Refreshing Your Brand Identity: When, Why, How (Pros and Cons)

A brand identity represents more than a logo or tagline, it represents how customers perceive your business.

But even iconic brands can benefit from updating their look from time to time in order to stay competitive or align with changing customer preferences. Knowing when is the ideal time and why it may be worth exploring is important if you wish to implement the change successfully. In this blog, we will look at all these aspects while sharing actionable insights along the way.

Photo by Brands&People on Unsplash

When Is the Right Time to Update Your Brand?  

Timing is everything when it comes to brand updates. Finding the ideal moment could make or break your efforts. Here are a few indicators that it might be time for an overhaul:

Your Brand Feels Outdated  

Trends change, design preferences shift and what was once cutting edge now seems outdated. If your font, color palette or overall design screams "vintage" but more in an old-fashioned than retro-cool way then it may be time for an upgrade.

You’re Targeting a New Audience  

Has your business expanded into new demographics or markets, yet current branding no longer resonates with the new audience? Updating brand language, tone and design to better align with their values and expectations may help ensure an improved experience.

There’s Been a Major Business Shift  

Acquisitions, mergers or changes to products or services often necessitate branding updates in order to reflect this larger shift. Think of it like dressing for the role you now occupy.

Your Competition Is Light-Years Ahead  

In an over-saturated marketplace, standing out is important. If your competitors appear more contemporary or align with current trends than you do, updating your brand could even out the playing field.

Your Data Tells You to Do It   

If customer feedback, sales data or engagement metrics reveal that people aren't engaging with your brand properly, that should be taken as an indicator that something needs to change.

Why Revamp Your Brand? 

Revamping your brand can bring many advantages that will revitalize your business, yet it's important that you carefully consider the potential downsides.

Pros for Refreshed Brand Identity

  • Increased Relevance: Revamping your identity can ensure your business stays current with modern audiences and ensure it resonates with them.

  • Enhance Customer Perception: By updating its identity, businesses may appear more credible, innovative and trustworthy to their target markets.

  • Competitive Edge: An improved brand helps set you apart from competitors and attract attention in an overcrowded market.

  • Increased Engagement: Refreshed looks often capture consumer curiosity, leading to greater interest and interaction from your target customers.

Cons of Rebranding 

  • Cost and Time: Rebranding can be costly. Be prepared to invest in everything from design updates to marketing collateral when getting started on this road.

  • Alienation Risks: There's always the possibility that loyal customers could feel disillusioned if your new brand deviates too far from what they know and love.

  • Implementation Challenges: Rebrand updates can be difficult to implement successfully, with various challenges associated with updating websites and training employees on new messaging being present in implementation. 

By carefully considering both their advantages and drawbacks, brand updates may be worth their while to pursue.

How to Seamlessly Revamp Your Brand

Rebranding requires more than creating a logo or slogan. It involves telling a new narrative in an effective manner and here is a checklist that will help you with that process.

Start with Research  

Before starting with colors or font changes, conduct thorough research first. Conduct surveys, focus groups, and competitor analysis so you gain greater insight into what works and doesn't work. This way your rebrand will be data-driven rather than an exercise in guesswork.

Define Your Purpose

What is the goal of this update? Are you hoping to modernize, attract a certain demographic or signal a shift in business development? By setting a clear goal in mind, all your efforts can remain focused.

Work With Experts

Don't attempt this alone. Leverage the expertise of branding professionals or a marketing agency who can help turn your vision into an impactful brand identity. Utilize their services for quicker results with greater refinement.

Revamp Designs Carefully

To maintain consistency across your mission and values, always update design elements in a deliberate manner. From altering logos to revising typographies or crafting new brand voices, always ensure any modifications fit with them in terms of both your mission and values.

Photo by Balázs Kétyi on Unsplash

Communicate with Stakeholders  

A sudden, unannounced rebrand may leave your stakeholders disoriented or feeling alienated, so devise an effective communication plan to bring all parties involved on board and explain your motivations behind this update and the implications for them.

Roll It Out Gradually  

Rebranding doesn't have to be an immediate event. For businesses with multiple touchpoints, gradual transition can ensure a more seamless changeover without disruptions in their daily operations.

Measure and Adapt

Once your brand has been revised, monitor its progress over time using metrics like brand awareness, customer sentiment analysis and conversion rates to measure success and adjust as needed to reach goals. This step ensures you meet goals as effectively as possible and exceed any expected returns on investments.

Revitalizing Your Marketing Materials and Swag  

Updating your marketing materials and swag to reflect the new branding is a proactive step in solidifying your refreshed identity. Begin with an audit of all existing materials such as brochures, business cards, presentations and digital assets so they match with your updated message and design. Work with your design team to incorporate your new logo, color scheme and fonts into these pieces so they remain consistent across platforms for increased trust and recognition.

Phased Integration

When ordering promotional swag like apparel, mugs, or other promotional items with brand recognition, prioritize frequently used items first. Phased integration can be effective here. Start out with smaller quantities to introduce new swag at strategically planned events or giveaways to build excitement about them. Retire older items responsibly by recycling, giveaways, or donating any unsold stock that remains.

Announcements 

Make the updates known across all channels by email newsletters, social media posts and even blog posts. Reiterate their significance and highlight how they represent a step forward for your brand's mission and vision. By updating marketing materials with refreshed branding materials you not only increase unity but also strengthen connections with audiences.

Updating Your Packaging With Your Brand Update

Why Packaging Matters in a Brand Update  

Your customers have an immediate reaction to how they experience your brand, so updating its packaging to reflect a brand refresh ensures consistency across all touchpoints. Giving your business the ability to communicate their updated values, vision, and personality while reinforcing trust and recognition among its consumers.

Steps to Update Packaging Strategically  

To update your packaging strategically, begin by identifying which formats require updating. This could range from retail boxes and shipping materials to product labels and inserts. Design new packaging that features your brand colors, logo, typography and imagery in line with your rebranding roadmap. Make sure it includes eco-friendly materials, usability improvements and modern aesthetics for an increased impactful message.

Testing and Rollout 

Prior to rolling out updated packaging designs, conduct small-scale tests on target audiences for feedback on clarity, appeal, and alignment with your new brand message. Gradually phase in new designs to minimize waste while using existing inventory until fully switching over. Communicating updates about them to your target audiences can build excitement and engagement, increasing brand recognition as well as improving overall customer experience.

Photo by MK +2 on Unsplash

Conclusion 

Updating your brand can be an incredible strategic move that reaps incredible returns, provided it is executed properly. Take the time to carefully consider when, why and how best to update it before beginning this process with creative and practicality in mind. While the initial effort may feel frustrating at first, its long-term rewards (one that resonates with your audience) make the initial effort well worth your while. Your brand is your story, so let it tell it.