A few weeks ago, Ray Welling reached out to me to see if I would like to be interviewed in a podcast on the topic of online conversation marketing.  Well, it came to pass and it is really quite amusing and Mr. Welling did a brilliant job of making me sound good and authoritative.  Ray, thank you very much for your interest.  Please hurry off and visit the HotHouse Blog!

HotHouse content director Ray Welling talks to Chris Abraham, president and COO of online consultants Abraham Harrison, based in Washington and Berlin. Chris is a leading expert in online public relations with a focus on blogger outreach, blogger engagement, and Internet reputation management.  An international pioneer in online social networks and publishing, he works as an Internet analyst, web strategy consultant and advisor to firms across the globe. He specializes in web 2.0 technologies, such as online collaboration, blogging, and consumer generated media.

Chris talks about the ins and outs of social media marketing, which he calls “online conversation marketing”, and why good gardeners make good social media marketers. Listen to the podcast below.

Chris Abraham, President and COO of Abraham Harrison, is a leading expert in online public relations with a focus on blogger outreach, blogger engagement, and Internet reputation management. A pioneer in online social networks and publishing, with a natural facility for anticipating the next big thing, Chris is an Internet analyst, web strategy consultant and advisor to the industries’ leading firms. He specializes in web2.0 technologies, including content syndication, online collaboration, blogging, and consumer generated media.

Prior to starting Abraham Harrison, Chris was a member of the Interactive Team at Edelman Public Affairs in Washington, DC, consulting clients such as Wal-Mart, Shell, and GE on blogger and social media strategy. Before Edelman, Chris was Technology Strategist for New Media Strategies, a pioneer in online brand promotion and protection with clients including Sci-Fi Channel, Buena Vista, TomTom, Paramount Pictures, Coca-Cola, McDonalds, Disney, Reebok, EA, RCA, and NBC.

In the early nineties, Chris joined The Meta Network, a seminal online virtual community based in Washington, and so began his career as an expert in online community development, social media, social networking, and online collaboration. Chris has had a web presence since 1993 and started blogging in 1999, focusing on community, connection, innovation, and brand extension. As a technologist, Chris has consulted T. Rowe Price, the US Department of Treasury CIO, Friendster, Deutsche Telekom, and others.

Chris has taught blogging courses for the Writer’s Center of Bethesda, has been a guest lecturer on public affairs blogging at Columbia University’s SIPA school and the American University in Washington, DC, and is the Emergent Technologies Advisor to the Urban Institute’s Communications Advisory Board. Additionally, he is the go-to expert on social media, citizen journalism, technology, and the Internet for BBC World Service, CNN Radio, and CNet’s BNet.

Chris received his BA in American Literature from The George Washington University, studied American Literature at the University of East Anglia in Norwich, England, and studied French at the University of Hawaii. He splits his time between Berlin, Germany, and Washington, DC.

Leo Bottary, SVP at Mullen, asked a pretty great question over on LinkedIn, What motivated you to learn about social media?  I took a stab at answering in my own way (via Marketing Conversation):

I came to social media PR the other way around. I have been online since the world of the bulletin board systems (BBS) and the Well, later in the 90s. I have been a deep member of social networks forever. Anyway, in 2003 I became a social media marketer at New Media Strategies and then moved onto Edelman.

Now, I am a social media native-speaker learning more and more PR and marketing practices.

So, I guess my question is, what motivated you to wait so long? Social media and online social networks have been alive and well since at least the early 80s in the form of message boards, forums, USENET, MUDs, MOOs, and IRC.

My fear is is that there will be loads of PR practitioners who will only invest in social media and online community because they have to and not because they’re passionate about it. I think this will all change when people stop making as much of a big deal about online social media and just take the mad communications and relationship skills and passions and just map them onto another forum: the Internet.

Why can’t PR practitioners do this? Short answer: “we” don’t consider all of those voices and all of those people and all of that text to be connected to real, powerful, and passionate people.

Leo, thanks so much for asking this question. I don’t know if I answered but I am happy to have thought through it.

So, what motivated you to learn about social media? Also, what motivated you to go into marketing or PR, if that’s what you do with yourself these days?

Here’s Leo’s complete question-in-full:

From: Leo Bottary

Date: August 11, 2008

To: Chris Abraham

Status: Viewed

What motivated you to learn about social media?

I don’t believe you can serve today’s public relations client without a working understanding of social media and the broader discipline of digital communication. Why should clients pay hundreds of dollars an hour for PR-lite? As PR professionals, it’s our responsibility to understand all the relationship tools at our disposal, not just some of them.

I got started because I felt like a fish out of water when the subject came up during a client/prospect meeting. And of course, I’m learning every day. What motivated you?

Chris Abraham is a Founding Partner and the President of Abraham Harrison, LLC, an international consulting group with specialties in online word-of-mouth/conversation marketing and online business & technology strategy advising. Abraham Harrison, LLC is based out of Washington, DC and Berlin and serves clients across the globe with associates spanning ten time zones. Via LinkedIn

Chris Abraham’s Specialties:

online business intelligence, corporate and pr blogging, online brand intelligence, online brand promotion and protection, online buzz and relationship marketing, online education, online messaging, online social networks, online technology strategy, rss syndication strategy, search engine optimization strategy, virtual community building

Chris Abraham’s Experience

• President and COO

  Abraham Harrison LLC

  (Privately Held; 11-50 employees; Online Media industry)

  January 2007 — Present (1 year 6 months)

  Abraham Harrison, LLC, is an international consulting group with specialties in online word-of-mouth/conversation marketing and online business & technology strategy advising. Abraham Harrison, LLC is based out of Washington, DC and Berlin and serves clients across the globe with associates spanning ten time zones.

• Blogging Instructor

  The Writer’s Center

  (Privately Held; 1-10 employees; Professional Training & Coaching industry)

  February 2006 — June 2007 (1 year 5 months)

  •Instructional courses on blogging, from introduction to advanced techniques
  •Marketing, promotional, and SEO strategies for writers and business people
  •www.appliedblogging.org developed to support blogging students

• Sales Representative

  Visible Technologies

  (Privately Held; 11-50 employees; Information Technology and Services industry)

  January 2007 — June 2007 (6 months)

  Sales representative for Visible Technologies’ TruView and TruCast software solutions. TruView is the most effective service for individuals and companies to manage their reputations via what appears in the top search engines. TruView is the first corporate solution that helps organizations manage and protect their brand in the Blogosphere and other “consumer-generated media” communities.

• Associate

  crayon LLC

  (Privately Held; 11-50 employees; Online Media industry)

  January 2007 — June 2007 (6 months)

  crayon will help marketers, advertisers and public relations professionals better understand the tremendous changes, challenges and opportunities in today’s dynamic and complex world of fragmented attention, increasing consumer control and hardening attitudes towards marketing communication.

• Consultant

  Comteg

  (Privately Held; 11-50 employees; Management Consulting industry)

  December 2006 — May 2007 (6 months)

  COMTEG.COM is a consultancy focused on Online Advertising, Media Measurement and Publishing. Our consulting services are Strategy Formulation, Market Entry and Industry Political Initiatives. We operate globally with offices in Europe, The Middle East & Asia.

• Blogger

  Self-employed

  (Self-Employed; Myself Only; Publishing industry)

  January 1999 — March 2007 (8 years 3 months)

  Blogging strategist with a focus on PR blogs, corporate blogs, publicity blogs, grassroots blogs, SEO blogs, brand blogs, and media blogs. Current personal blog is Chris Abraham – Because the Medium is the Message (http://www.chrisabraham.com). Experienced blogging trainer and guest-blogger.

• Senior RSS Consultant

  Hinchcliffe & Company

  (Privately Held; 11-50 employees; Online Media industry)

  January 2007 — February 2007 (2 months)

  Senior RSS Consultant at T. Rowe Price on behalf of Hinchcliffe & Company. Research, design, develop, and deploy T. Rowe Price’s client and prospect RSS syndication strategy.

• Consultant

  Abraham PR

  (Privately Held; 1-10 employees; Marketing and Advertising industry)

  October 2006 — January 2007 (4 months)

  Chris Abraham is a web strategist, focusing on search engine optimization (SEO), search engine markeing (SEM), online buzz marketing, online advocacy, blogger relations (BR), blogger outreach, and word-of-mouth marketing. Chris consults clients on new media public relations solutions, delivering strategy documents that include an analysis and audit of the current web strategy, recommendations, and next steps. Consulting, training, and client services are available and tailored to client needs, according to the next steps and client need.

• Consultant

  BoldMouth

  (Privately Held; 1-10 employees; Marketing and Advertising industry)

  August 2006 — September 2006 (2 months)

  •Blog strategy and planning for high-traffic, high-profile blog relaunch
  •Customized Moveable Type installation on CentOS dedicated server
  •Transition from TypePad to newest Movable Type 3.31 install
  •Monetization of blog, including BlogAds and Google AdSense placement
  •Search Engine Optimization (SEO) of blog

• Senior Account Supervisor

  Edelman

  (Privately Held; 1001-5000 employees; Public Relations and Communications industry)

  May 2006 — August 2006 (4 months)

  •Direct client contact for Wal-Mart’s innovative blog outreach campaign, including prospecting and messaging
  •Spearheaded Working Families for Wal-Mart blog, newsletter, and activation list
  •Developed online word of mouth outreach for Taylor Hicks webcast from Wal-Mart shareholder’s meeting
  •Co-produced “Exposing the Paid Critics” website for Working Families for Wal-Mart
  •Co-produced successful online advocacy proposals to GE, Nissan, Shell, the American Petroleum Institute, and Wal-Mart Realty
  •Designed and developed opt-in membership Email and messaging campaigns

• Technology Strategist

  New Media Strategies, Inc.

  (Privately Held; 51-200 employees; Public Relations and Communications industry)

  September 2003 — May 2006 (2 years 9 months)

  •Developed online word-of-mouth marketing strategy and tactics used on Usenet, message boards, social networks, and blogs
  •Developed online advocacy and outreach campaigns for clients’ products, services, and message
  •Produced internal and client protective and promotional SEO campaigns and search strategy to highlight positive online conversation and supress negative conversation on popular search engines
  •Developed in-house expertise on blogging, new media, podcasting, technology, citizen journalism, and CGM, including training, teaching, and the development of blogging and online marketing strategy
  •Developed, deployed, and launched client and internal corporate blogs, marketing blogs, vertical industry blogs, PR blogs, promotional blogs, public affairs blogs, social networks, and podcasts
  •Managed online advertising campaigns using Yahoo and Google contextual ads

• Guest Lecturer

  Columbia University

  (Educational Institution; 201-500 employees; Public Relations and Communications industry)

  October 2005 — October 2005 (1 month)

  Lectured on the topic of blogging and viral marketing strategies for the Executive Masters in Public Affairs Program, for Advanced Management concentrators, at the School of International and Public Affairs (SIPA) at Columbia University.

• Photographer

  Corbis

  (Privately Held; 201-500 employees; Photography industry)

  August 1990 — 2004 (14 years)

  Contracted stock photographer.

• Director of Sales

  eResources, LLC

  (Privately Held; 1-10 employees; Computer Networking industry)

  September 2002 — September 2003 (1 year 1 month)

  •Managed sales force and new business for the ITonDemand™ and the eResources Content Management System products

• Senior Web Developer

  National Legal Aid & Defender Association

  (Non-Profit; 11-50 employees; Alternative Dispute Resolution industry)

  February 2002 — September 2002 (8 months)

  •Developed Web applications and content management system (CMS) developer using Zope, Python, and MySQL

• Managing Director

  beehive North America

  (Privately Held; 11-50 employees; Internet industry)

  July 2000 — February 2002 (1 year 8 months)

  •President, co-owner, and co-founder of beehive North America, the North American office of Berlin-based beehive elektronische medien GmbH
  •Sold and marketed software Zope application development training and services
  •Clients included College of Exploration, The Nature Conservancy, and Space Telescope Science, and Pfizer Global Research and Development (PGRD)

• Online Community Builder and Linux System Administrator

  Caucus Systems, Inc.

  (Privately Held; 11-50 employees; Internet industry)

  July 1999 — June 2000 (1 year)

  Linux/Unix system administrator and online community and event facilitator for Internet company focused on developing enterprise-level virtual online events and conferences.

• Senior Information Engineer

  US Department of Treasury Chief Information Office (CIO)

  (Government Agency; 51-200 employees; Executive Office industry)

  July 1997 — July 1999 (2 years 1 month)

  Senior application and web developer for the Office of the CIO for the Department of the Treasury. HTML, scripting, programming, graphic design, management, development, and deployment of the CIO intranet and public website.

• Online Creative Writing Instructor

  Online Creative Writing Course, EFA/Kalamazoo, MI, Public Schools

  (Government Agency; 51-200 employees; Primary/Secondary Education industry)

  August 1996 — May 1997 (10 months)

  Co-teacher of the first fully accredited virtual online highschool creative writing course. Education for the Arts (EFA) was an magnet program for highschool kids in Kalamazoo, MI. The program supplied laptops and dial-up access to the students. Course did include face-to-face four times a year as well as several field trips to conferences.

• Software Engineer

  Proxicom

  (Public Company; 51-200 employees; Internet industry)

  May 1996 — August 1996 (4 months)

  Web developer for the seminal web application and development company formerly called Proxima, now Proxicom. Amongst other projects, worked on Owens Corner and Garfield official websites.

• Technical Customer Support

  Picture Network International

  (Privately Held; 11-50 employees; Publishing industry)

  June 1993 — December 1995 (2 years 7 months)

  Industry’s first online stock photo agency with dedicated dial-up ISP-based client called “Seymour.” PNI was an online stock photography service with more than 30 stock houses supplying images. It had more than 250,000 images in its library.

• Vice President

  Pacific Rim Productions, Ltd.

  (Privately Held; 1-10 employees; Photography industry)

  October 1994 — November 1995 (1 year 2 months)

  Vice President of multimedia production company. Primary role as producer, photographer and script writer. Clients included General Motors and Hawaii Visitors Bureau.

• Photographer

  Abraham & Dunn

  (Privately Held; 1-10 employees; Photography industry)

  May 1983 — July 1988 (5 years 3 months)

  Family-owned photography company. Have been shooting corporate and travel photograhy since I was 13-years-old.

Chris Abraham’s Education

• George Washington University

  BA, American Literature, August 1988 — May 1993

  Activities and Societies:

  Phi Kappa Psi, Crew Team

• University of East Anglia

  American Studies September 1990 — June 1991

  Activities and Societies:

  Crew Team

Additional Information

Chris Abraham’s Websites:

• My Blog
• My RSS feed
• My Company

Chris Abraham’s Interests:

RSS, blogging, Blogosphere, emergent systems, emerging technology, futurism, buzz marketing, blog, blogs, content management, rowing, sculling, biking, running, blogging, nlp, writing, reading, lecturing, driving, new technology, emergent systems, emergent technology, new media, Internet, viral markeing, memetics, systems theory, emergence, politics, popular culture, culture, trends, programming, news

Chris Abraham’s Groups:

Renaissance Weekend, Viral and Buzz Marketing Association, VBMA, Howard Rheingold Associate, HHWinc, Haft, Harrison & Wolfson, Inc., Urban Institute Communications Advisory Board, DC Zope Python User Group, zpug, da Vinci Group

Chris Abraham’s Honors:

Most Likely to be Famous, Saint Louis School, Honolulu, HI, 1988

Chris Abraham, President and COO of Abraham Harrison, is a leading expert in online public relations with a focus on blogger outreach, blogger engagement, and Internet reputation management. A pioneer in online social networks and publishing, with a natural facility for anticipating the next big thing, Chris is an Internet analyst, web strategy consultant and advisor to the industries’ leading firms. He specializes in web2.0 technologies, including content syndication, online collaboration, blogging, and consumer generated media.

Prior to starting Abraham Harrison, Chris was a member of the Interactive Team at Edelman Public Affairs in Washington, DC, consulting clients such as Wal-Mart, Shell, and GE on blogger and social media strategy. Before Edelman, Chris was Technology Strategist for New Media Strategies, a pioneer in online brand promotion and protection with clients including Sci-Fi Channel, Buena Vista, TomTom, Paramount Pictures, Coca-Cola, McDonalds, Disney, Reebok, EA, RCA, and NBC.

In the early nineties, Chris joined The Meta Network, a seminal online virtual community based in Washington, and so began his career as an expert in online community development, social media, social networking, and online collaboration. Chris has had a web presence since 1993 and started blogging in 1999, focusing on community, connection, innovation, and brand extension. As a technologist, Chris has consulted T. Rowe Price, the US Department of Treasury CIO, Friendster, Deutsche Telekom, and others.

Chris has taught blogging courses for the Writer’s Center of Bethesda, has been a guest lecturer on public affairs blogging at Columbia University’s SIPA school and the American University in Washington, DC, and is the Emergent Technologies Advisor to the Urban Institute’s Communications Advisory Board. Additionally, he is the go-to expert on social media, citizen journalism, technology, and the Internet for BBC World Service, CNN Radio, and CNet’s BNet. Chris is an active member and attendee of Ambassador Phil Lader’s Renaissance Weekend conference where, together with other industry leaders, US Senators and Congressmen, former US Presidents, renowned artists and writers, and other cultural, political, and business leaders, he has spoken on topics ranging from new media to technology futurism to virtual company management.

Chris received his BA in American Literature from The George Washington University, studied American Literature at the University of East Anglia in Norwich, England, and studied French at the University of Hawaii. He splits his time between Berlin, Germany, and Washington, DC.

This godawful bio my best friend wrote for me in response to my bio page is a damned funny Cliffs Notes version of my life to-date…

Bio by my best friend
Chris Abraham is a pioneer in online social networks and publishing with a natural facility for anticipating the next big thing.

As a young man just out of college in the early 1990′s, Chris discovered newly-emerging web publishing as a way to showcase his writing.

In those early days, the unformed structures of the internet required every would-be web author to be a quick-learning hacker just to be able to put his work online. Soon, English major Chris was as much techie geek as well-read, bookish, weltschmerzen-suffering young writer.

And since technologist positions were paying extraordinarily well, while creative writing was, and remains, a one-way ticket to the welfare roles, Chris sold out and became a corporate tech so he could afford his Mercedes, his Nikon, and his piles and piles of Velvia slide film.

At 24, Chris fled back to Hawaii, his childhood home, to escape his clingy marriage-focused girlfriend who was otherwise wonderful, and a mind-boggling lay as well. But a boy has to make certain sacrifices in the interest of his future.

Within a year or so, paradise lost its charm, so Chris packed up a few hundred thousand of his world-class photos and returned to Washington DC to settle in, but instead decided to travel around the world with 6-foot blond hottie, taking pictures.

Somewhere in Thailand, they decided they irritated one another so Chris went to the Netherlands to blow out his ACL while two-stepping in a lesbian night club with Europe’s top Feminism scholars during an outing from an International Post-Modernism conference in Rotterdam.

Thus hobbled, Chris returned to Washington to try to get responsible, with only a few short and unmentionable misadventures with women in Nordic countries slowing his rapid return across the Atlantic.

Once back in DC, the reality of getting an actual job seemed to pale in comparison with the image of it, and enjoying a certain comfortable level of independent wealth based on his successful work as a stock photographer since the gentle age of 16, he chose instead to wallow in dramatic, self-indulgent artistic misery in his romantically squalid apartment overlooking the then un-gentrified and drug-ridden Lincoln Park.

After reading the entire western canon while skillfully avoiding his concerned friends multiple attempts at intervention, Chris took a job as an online creative writing teacher with an experimental joint program of the University of Michigan and the Kalamazoo public schools.

Given that Chris hadn’t showered or gone out in public for something like a year, the only people who would hire him besides some Midwestern academics who had never seen him and had too much grant money were the federal government.

The Treasury Department that safeguards the stability of the US economy, and through that, the world – not to mention the life of the President of the United States – saw it fit to put Chris in charge of its IT systems.

Chris committed himself to the Treasury job with the focus and dedication required of a government worker, and thus was able to spend seven or eight hours every working day acting as a volunteer online community facilitator for a leading local forums company. Through this experience of selfless contribution to society at the expense of the American taxpayer, Chris discovered his vocation, his deep passion, and his God-given talent for manipulating people he can’t see.

After a year or so of buying beer for the principals of this company, and sleeping with a number of its staff, they finally felt obliged to pay him for all the work he was doing. Chris abruptly left the Treasury Department and went to work for the forums people.

Shortly thereafter, the stock market tanked and the US economy went into a tailspin. A mouth-breathing, delusional, religious extremist took over the White House and the national debt skyrocketed. Coincidence? I think not.

Anyway, after Chris went over to the forums company, it tanked along with all the other interesting, fun-to-work-at tech companies with fantasy-based revenue models and foosball tables.

Forgetting that he could actually afford to live off his photography earnings, Chris went out and worked as a freelance geek on innumerable thankless and uninteresting gigs while his then-girlfriend spent all his income on Williams-Sonoma cookware and the lease payments of an unnecessarily over-engineered SUV that they used for grocery shopping and antiquing outings into the Virginia countryside.

After some time, Chris replaced the financially-draining, but really rather attractive girlfriend with an equally financially-draining, but rather less attractive partnership in the US subsidiary of a German software development firm. Weird family politics on the other side of the ocean eventually killed the parent company, leaving Chris with a needy unattractive orphan, so Chris tied a plastic bag over its head, put it in the nearest dumpster and flew to Acapulco to go sailing on a 42-foot catamaran with his best friend. After a few very manly months of yachting, Chris sailed into Newport Beach south of LA with a killer tan and a few thousand new photos.

So, after the sail, Chris returned to Washington, and having learned through his last two jobs how much more fun it is to manipulate people and boss them around than fix shrieking people’s computer problems, he took a position as Director of Sales for a Washington, DC technology services company.

Then he realized that if you boss people around and they do something stupid, while it is indeed funny to watch, you end up having to take responsibility for their actions. So he went to his present company which pays him a lot more money to manipulate people whose actions he can’t be held responsible for. Also, there are very pretty women working at this company and not just ugly, pimply geeks with receding hairlines.

The international consulting firm Haft, Harrison & Wolfson has also taken him on as a partner, but there are suspicions that they are just exploiting him for his underworld connections.