Earlier this week, I guest lectured on digital PR at the American University and reported on the experience, Public Relations and Communications’ Future is Bright!. I said that I would not write anything nice unless someone sent me a thoughtful email from the class.

Well, I received two nice notes, one from Juliana Serafini (who promises to email me again next week) and one from Kari Elam, who had a lot of great question.  I will not expose her questions, but the long story short is that Kari is writing for music, culture, arts, and society blogs and wonders if that it good enough as a way of writing herself into a smashing agency job in PR and I told her that while it couldn’t hurt, it is also essential for her to go a little further.

Well, here is the ‘sage’ advice I give to Kari:  Kari, what you’re doing for your current blogs is more editorial writing.  While editorial and column-writing might very well help you with a publishing career in the future — and doesn’t hurt your portfolio — I must underscore the fact that while blogging about music — being a blogger — is super-important when it comes to being a respected part of the community — the “who the hell are you?” factor, there is another more important blogging strategy to pursue if you want to end up in a top-ten national PR firm.

What you need to do, in addition to blogging is “meta blogging,” — blogging about social media, about digital PR, about public relations, about advertising, etc…  It is really important to make sure you’re always taking a step back and think not only about the what of social media but also about the why and how.

What this could look like is a blog about your studies of PR at AU and what you’re learning and how it contrasts with what you’re learning at your PR Internship. If you’re interested in music, society, the arts, and culture, explore it in the context of the Internet, of online branding, ads, Twitter, Facebook, MySpace, and even television and radio.  How do you see what you’re learning about traditional PR dovetailing into social media marketing and digital PR?  Can you see a continuum?  Can you maybe help the fogies of traditional PR find their way to digital PR?  If you can light the path and maybe even map the way, you’re golden.  Move to NYC and start shopping for apartments, you’ll be on Madison Avenue in no time.

However, don’t forget the basics. As a PR consultant, you will be required to know how to not simply consume content (read blogs), not only produce content (blog), but analyze and understand how to conversation works, how best to leverage and participate in conversation, and also how best to manage conversation and manage reputation.  Being a PR professional is about knowing how things work behind the curtain. And, since you are young and “cyber,” people assume that you have a valuable and important insight into the future.

PR firms are beginning to realize that “all kids get the Internet” may be true, but not in the way they thought — that “kids” get the Internet with only the level of sophistication that people from 35-50 get television — as a source of entertainment and information.

So, it is your job to publicly and prove, on a daily basis, on a blog, that you get what’s going on, that you’re current with the movers and shakers, that you have a passion for that space, and also that you will be able to prevent the future from blindsiding your PR VP and your client by keeping on top of technology, social media, new PR, and new and important channels through which you need to use to promote and protect your clients.

Your music blogging and your trend blogging and your other blogging means that you can now think like a blogger and that you’re accepted into the blogosphere — which is an important first step.  The second step is proving you can strategically and even tactically make the Internet work for your clients and your agency.

Not to insult us marketing, advertising, and PR bloggers and blogs but there is a lot of room in the Power 150 for more voices, that’s for sure.  If you start today, you may very well shoot up the list. A new voice is always welcome. Also, don’t be intimidated by what this sort of blogging means.  You don’t have to act out of your focus.  Take what you already love and then just spend some time getting meta on it — spend some time playing.  Spend some time taking the articles you’re writing elsewhere and slice them and dice them a little academically.  Do things like create your own case studies and give away the sort of campaigns you might recommend yourself.  Feel free to critique or compliment campaigns and brands and firms and agencies — especially the ones you’d like to work with.

I swear to God, you can write yourself into this business.  You can write yourself into a very fine career as a PR professional. You’re good as gold if you can prove that you’re both someone who has been trained in traditional PR and who gets digital PR; that you’re someone who gets both theoretical social media as well as practical social media.

And, good luck to you, Kari!

Audio discussion by Joni Wedderburn about the public relations industry’s slow acceptance of the new media phenomenon via the Internet Archive

Individual Files

The future of Social Network Services (SNS) can be discovered on High School and College campuses. I believe that topic-specific “vertical” SNS’s are very important, but I also think that the model needs to be University-like – a modularized SNS. There needs to be a campus “brand” (or University) within which the topic-specific “clubs,” “houses,” “fraternities,” “dorms,” and “interest groups” can interact – somewhere where crossovers, cross-fertilization, and aggregation are encouraged – no, needs – to happen. I hate SNS sites like boompa.com – a site devoted to your favorite cars – because I am not JUST a car guy.

I am a car guy for sure but I am also interested in rowing, in biking, in Thomas Pynchon, and in talk radio – Boompa might be successful in the short term, but in the long-term, the real power would come from creating a open, creative, resource-rich platform/campus/university/high school and maybe create a school of engineering, a liberal arts school, a law school, a dining hall, and so forth, but then allow the SNS to find itself.

To allow the SNS and its members to find their own voice, their own interests, and their own passions – which may well be very different from what is first assumed by the creator. Google gets this, though not yet within the construct of the SNS’s. What Google did do successfully was to buy USENET – the original newsgroups – and then build an superstructure on top of that – make it modern, sustainable, durable, and more readable.

Google returned USENET to relevance in a world that considered newsgroups and IRC to be dead or dying. Each and every one of communities on USENET is amazingly vertical, but they could all back up and back out to the larger USENET community – to the equivalent of the “welcome new students??? meetings and gatherings colleges offer to entering Freshmen.

Communities that are too vertical tend to shoe horn the “general topics??? conversations into hidden “off topic??? eddies. That is just the opposite of what should be done. The conversation should be general, cross-pollinating, and then move, after a conversation starts, into another room.

Start with an amazing platform, collect users, listen and watch them to see how they’re playing with the software application objects, widgets, and tools (are they playing with the toy or the box?), and then build for the users base, withholding judgment. Digg is a case study for this: start small, grow organically, and allow your members to find themselves.

The developers of Digg realized that after initial vertical growth based on the general members of Slashdot (techie, geeky, teens, boys), digg would suffer from the same sort of vulnerabilities that Slashdot suffered when Slashdot didn’t evolve and grow and broaden itself.

People love talking about Linux, but when happens when the Dow drops or the elections come? Where will the conversation happen? Where is the “kitchen??? at the party where every eventually goes to just talk about general interest stuff? Unless there are opportunities to express and share so-called “off-topic??? conversation right there, within the community in which members are already committed, with members to whom they’re already committed, then they are bound to go elsewhere.

Starting small and allowing the community to design itself is much different than starting big and losing one’s focus. Other mistakes happen when community builders make assumptions as to what participants, members, and lurkers want. Another mistake is putting a wall up around the community so that non-members cannot get a full feeling for the community from without.

The best SNS’s, virtual worlds, and online communities are honeypots. By honeypot, I am not suggesting, “a server that is configured to detect an intruder by mirroring a real production system. It appears as an ordinary server doing work, but all the data and transactions are phony. Located either in or outside the firewall, the honeypot is used to learn about an intruder’s techniques as well as determine vulnerabilities in the real system.” Although I am, sort of. The best SNS needs to be appealing, attractive, sweet, and compelling. Community-builders and SNS ASP developers need to be willing learn about member techniques, interests, processes, and needs, as well as determine “vulnerabilities” in the SNS platform that may repel, turn off, or limit the evolution and growth of the community.

To channel Chauncey Gardener for a second, one must do whatever one must to make sure that the earth in the garden is moist and well fed, one must seed well and completely, one must keep the garden in sun and water, one must encourage the garden to grow as it will for only in its growth will the garden be successful, and then, after rigorous growth, pruning and weeding must be done, only in order to allow the garden to be healthy, not to turn the garden into topiary. Okay, I am done.

Digg allows all of these things. Digg is perfectly useful and compelling even as an alien, but it is way more fun and interesting when you’re a citizen, that’s for sure. An SNS community needs to be as attractive as possible because exclusivity is no longer essential or even valuable. What is valuable is “useful,??? “interesting,??? and “authentic.??? They also have to have community buy-in and the best enjoy a certain fanatical devotion. Just like the best Universities and Colleges.

And Digg allowed its member to tell it when it was time to evolve past tech and geek news. Digg did not limit its scope or define itself too tightly with being “gear for geeks??? or “news for nerds.??? That would have ultimately been the death of Digg.

What the best Universities (such as Yale) understand is that it is not the student who is blessed and honored by being accepted by a top college (Yale College) but rather it is the college that should be blessed and honored (and should be grateful) that such a quality student is accepting its offers and actually attending – choosing – their particular school: Yale instead of Princeton, Brown, Harvard, Oxford, Cambridge, Dartmouth, Stanford, Columbia, Berkeley, etc…

Harvard, too, is aware that although in the short-term Harvard makes the Harvard Man, over the long term, it is Harvard Men who made Harvard and continue to make Harvard. “Who have you graduated recently???? Unless the quality and character of its students and alumni remain top-drawer, Harvard is not guaranteed its position as “top three??? in USA Today alongside Princeton and Yale. No matter how grand its endowment.

So, Harvard and Yale spoil their students rotten! My friends who attended Harvard or Yale college swoon over those 4 years like I swoon over my first love.

Likewise, SNS’s, virtual worlds, and virtual communities need to realize that at any one point, their brand is only as good as the collective that is manifest in the users, the members, the lurkers, the stewards, and the alumni of the property.

This isn’t only true in SNS’s. The same thing can be said of the most successful message boards and online communities. The most important distinction, I think, is that all of these “rooms” and all of these “clubs” and all of these spaces where (and are) defined and created by the communities themselves. Sui generis. And this sort of ownership – “for us by us,??? as the slogan goes over as Howard Rheingold’s Brainstorms community – should never be underestimated.

The Well has Howard Rheingold as a member and alumnus, for example, and the credibility of all that he has made and done; over time, more and more virtual communities, virtual worlds, and SNS will be known for their members as well: who studies, who studied, and who wants to join.

“What’s in it for me??? (WIIFM) and the concept of pride of ownership are important – essential – ingredients of a sustainable, deep, thriving, and healthy community. The success of MySpace and of Facebook is that the verticals are not (were not) defined for them by their grand architects – they are self-creating, self-forming, and also self-destructing. They form, reform, mutate and disperse after they hit a limit of general conversation and then either break off and reform into an “interest group” or “club” or they self-check and work to “get back on topic.”

SNS’s and communities in general tend to be formed in one of two ways: like Paris or like London. Intelligence Design (architecture) or Emergent Design. The later never looks very beautiful or the way people – or the creators, investors, and architects – expect (or want) it to look, because investors and designers tend to not be able to control it – and when they do try to impost order, often in a heavy-handed way, they also tend to scare off all of their members, too.

This organic revolution has proven its success online time and time again. The Internet does not respond (well or at all) to command and control. The smartest Web 2.0 platforms allow the “masses of asses” (yes, the customer; yes, us) to define the platform and the experience – their own and collective environment and experience.

MySpace does this amazingly well and so does Facebook. Until recently, Friendster suffered from a vision and used command and control tactics to try to coerce its users that “it didn’t really want to do things that way??? and Friendster members abandoned in droves to platforms and experiences not so monitored by “mom and dad.???

A command and control grand vision doesn’t work when you develop an environment that needs to be truly both attractive and compelling much more than it needs to be informational or instructional. An SNS needs to be attractive, diversional, compelling, amusing, and entertaining – never limiting.

My analogy of college and high school never mentioned classrooms or classes for training or learning. People do enough of that at school and at work. An SNS needs to give its users a university campus without any expectations or concepts of dropping out, getting judged, doing homework, or being held accountable for anything.

A good SNS should be all late-night wine-influenced discussions of Descartes and Plato and the summer afternoons on the quad and the time playing Xbox with your roommates.

When I go onto my long-term online communities, the Well, The Meta Network, USENET, and Brainstorms, there are many very deep and very vertical communities, discussing things as frivolous as fashion and video games and as deep as how to survive cancer, how to get a post doc grant, and very deep discussions on “spirit,” “chaos theory,” and “world politics.”

What makes this amazing and sustainable is that there are an infinite number of ways to get along, to move into a space of intense conversation, and then to pull back into common areas, just to see who’s around. In a university setting, this could be the dining hall, the quad, the commons, etc. These spaces are very important.

If you think about all of this in terms of evolution, then we can think about the way things evolve in the most perverse ways when isolated from others of its kinds. So, if there are impervious walls – gaps or voids, mountains or ridges – between these vertical markets, SNS’s, and communities, then there may be an initial success, but there can also be a terrible volatility. One plague or drought can decimate a population completely.

Having a commons allows members and visitors to have a place to meet new people, have new experiences, and learn of new clubs, new opportunities, and new places – inbreeding versus crossbreeding. Ultimately, a diversity of visitors helps build a more resilient, invested, and self-identifing community. They will become “students for life??? at best and proud alums at worst. They will carry the brand awareness, even if their lives become too busy to participate any more.

They will become life long brand ambassadors for your community. Proud alumni.

And, in terms of “viral marketing,” it is also important when it comes to a member of an SNS “inviting his friends” – not all of my friends have the same vertical interests that I do… They could have very different interests – but as I explore the “commons” of an SNS, I can note that there are things happening online that “friend x” and “friend y” would love, and that would be my incentive to invite them on board.

Boompa? I am the only person I know in my entire community – that is not true, my buddy has an Audi S4 – who is into cars. My buddy is an Audi driver and I am a BMW driver. Does that mean we’re both drivers? Does that mean we love cars or our particular car? Do we cross over on performance sedans? On German cars? On luxury cars?

You have to offer the tools to allow the market to choose for itself, otherwise, you might never find out that the SNS needs all three, or none at all.

A “Modularized SNS” should be neutral like a university (unlike MySpace, which is pretty pre-defined as to what the demographic is), and there are lots of “vertical niche SNS’s” (e.g. car enthusiasts, gourmet cooking, travel, Rolex fans, Republican politicos, etc.) That way, everyone can form a SNS experience that actually fits them by modularly assembling the groups of people who have similar interests, (not just friends-in-common!)

Chris Abraham, President and COO of Abraham Harrison, is a leading expert in online public relations with a focus on blogger outreach, blogger engagement, and Internet reputation management. A pioneer in online social networks and publishing, with a natural facility for anticipating the next big thing, Chris is an Internet analyst, web strategy consultant and advisor to the industries’ leading firms. He specializes in web2.0 technologies, including content syndication, online collaboration, blogging, and consumer generated media.

Prior to starting Abraham Harrison, Chris was a member of the Interactive Team at Edelman Public Affairs in Washington, DC, consulting clients such as Wal-Mart, Shell, and GE on blogger and social media strategy. Before Edelman, Chris was Technology Strategist for New Media Strategies, a pioneer in online brand promotion and protection with clients including Sci-Fi Channel, Buena Vista, TomTom, Paramount Pictures, Coca-Cola, McDonalds, Disney, Reebok, EA, RCA, and NBC.

In the early nineties, Chris joined The Meta Network, a seminal online virtual community based in Washington, and so began his career as an expert in online community development, social media, social networking, and online collaboration. Chris has had a web presence since 1993 and started blogging in 1999, focusing on community, connection, innovation, and brand extension. As a technologist, Chris has consulted T. Rowe Price, the US Department of Treasury CIO, Friendster, Deutsche Telekom, and others.

Chris has taught blogging courses for the Writer’s Center of Bethesda, has been a guest lecturer on public affairs blogging at Columbia University’s SIPA school and the American University in Washington, DC, and is the Emergent Technologies Advisor to the Urban Institute’s Communications Advisory Board. Additionally, he is the go-to expert on social media, citizen journalism, technology, and the Internet for BBC World Service, CNN Radio, and CNet’s BNet.

Chris received his BA in American Literature from The George Washington University, studied American Literature at the University of East Anglia in Norwich, England, and studied French at the University of Hawaii. He splits his time between Berlin, Germany, and Washington, DC.

Abraham & Harrison offers its clients comprehensive Online Conversation Marketing campaigns based on the core fundamentals of effective Marketing Communication techniques. We integrate Online Publicity, Online Grassroots & New Media Marketing, Business Intelligence and Search Engine Services to ensure that our clients’ message, the right message, is being portrayed in every corner of the digital space. Additionally, we offer our expertise in the areas of profiling, intelligence, forensics and crisis management. Although Abraham & Harrison offers its clients the ability to cherry pick the services that best suit their needs, we strongly suggest customized, tailored packages of services for most clients, as our experience has proven the power of an integrated, comprehensive approach.

Please see our website for further information: http://www.chrisabraham.com/

Abraham Harrison LLC Services

Online Publicity and Blogger Relations

Not unlike traditional public relations, the Abraham & Harrison Online Publicity and Blogger Relations strategy not only identifies the right people for you to be talking to, but also connects these people with your brand and your message. In targeting the true online opinion leaders, we are able to not only hone in on the demographic communities that matter most to your brand, but also promote your products and services in a favorable light. Online Public Relations is an ideal brand awareness and brand promotion solution for small to mid-sized businesses looking to increase their visibility online. In leveraging the constant flow of online chatter, the Abraham & Harrison team creates and fosters relationships based on like-mindedness, or the opinion leader’s likelihood to be receptive to your brand and messaging. It is the relationship building aspect of this program that makes Online Publicity an optimal solution for prospective clients that have the infrastructure to support and maintain relationships with interested parties.

Examples of typical Online Publicity campaigns include: Event Publicity, New Product Launches, Crisis Communication, Brand Re-Information Campaigns, Overall Brand Awareness/Promotional Efforts.

Online Grassroots and New Media Marketing

Also referred to as Online Advocacy or Online Guerilla Marketing, Online Grassroots and New Media Marketing is an integrated approach to identifying and reaching your targeted demographic from the bottom up. These programs are a quick and effect means of spreading news and information to a targeted network of online influencers within the blogosphere, message boards, video communities, social bookmarking sites, listservs, etc. This strategy involves the development of key creative and general messaging by the client and allowing our team of Online Grassroots experts to run with it, determining the best way to roll that up into what the demographic audience would be most receptive to. As opposed to the much targeted approach of Online Publicity, Online Grassroots Marketing allows us to capitalize on the “long tail,” or the complex nature of online chatter in which dialogue about our client’s brands isn’t always localized within its primary, secondary or tertiary demographic targets.

Examples of typical Online Grassroots Marketing campaigns include: Social Network Marketing, Asset Distribution, Social Media Marketing, Viral Marketing.

Business Intelligence

Collectively, the Abraham & Harrison Management Team has over 5 decades of global branding and marketing communication strategy experience. It is with these years of experience that we have learned that for some clients, their bottom line is most affected by having real-time, accurate business intelligence information about market landscape, trends in their overall brand perception and valuable online opinion about their competitors. The deliverable on these initiatives is a comprehensive, detailed report, evaluating and analyzing trends within the mediasphere; blogosphere; user generated content outlets, message boards and forums. The Online Business Intelligence service also gives the prospective client to determine which demographic communities about which they are most interested in gaining information. These reports can be delivered as a one-time State of the Union analysis or as an ongoing trend analysis, depending on the client’s needs.

Search Engine Services

Brand of the world, large and small, know that visibility of favorable content within key search engines can make or break your marketing and public relations initiatives. In addition to offering tailored marketing communication and business intelligence solutions to our clients, Abraham & Harrison is also a full-service Search Engine Marketing agency. Programs falling within this department include: Traditional Search Engine Optimization (Promotion), Defensive Search Engine Optimization (Protection), Domain Name Protection and Domain Name Services.

Online Reputation Clean-Up and Defense

Despite providing Internet users with a wealth of accurate information, some brands have faced the hard reality of the adverse affects that negative online chatter and mis-information can have. Fortunately, the majority of these trends can be reversed, if treated early and in the right way. By providing clients in need of Online Reputation Clean-Up and Defense services, the Abraham & Harrison team harnesses the power of an integrated approach to attach negative opinions and misinformation from all sides. In combining our Search Engine Services (including Domain Name and Defensive SEO), Online Public Relations, Business Intelligence and our Online Grassroots and New Media Marketing Programs, the Abraham & Harrison team is able to deliver quick results. In the past, we have proven effective in minimizing the visibility of unfavorable content online, countering misinformation with real information and creating valuable allies among online opinion leaders on behalf of our clients.

About the Founding Partners

Mark Harrison, Founding Partner and CEO

Mr. Harrison’s unique history of professional experience blends technology, education, business, and international affairs. Trained as a diplomat, Mr. Harrison has worked with UNHCR, the IMF, and the World Bank Group. He has served as a political functionary, technologist, and journalist in the US, Europe, Thailand, Israel, Tanzania, and Guatemala.

He has served as CTO and Technical Counsel to a companies ranging from Fortune 500′s to start-ups, and has guided projects across the globe. He served as a technology adviser to Primedia, the US media conglomerate, Channel One, the world’s largest in-school education and television news network, and largest minority-owned TV network in the US. He has built systems and infrastructures for the afore-mentioned organizations as well as a number of other major corporations including Booz, Allen & Hamilton, and Bell Atlantic/Verizon. Mr. Harrison currently acts as CTO and marketing adviser to Techcelerator, the Silicon Valley venture development firm headed by tomandandy.com’s Tom Hajdu. He is also an associate of Joseph Jaffe’s New York based new media marketing company, crayon LLC.

Over the past 15 years, Mr. Harrison has taught at the secondary, university, and post-graduate levels in the US, Canada, Germany &Tanzania, and has developed curricula in business, academic methodology, languages, and technology. Mr. Harrison has lived and worked in Africa, Europe, the Middle East, Asia, and Latin America and speaks English, German, French, Swahili, and Spanish.

Chris Abraham, President and Founding Partner

Chris Abraham is an Internet analyst, web strategy consultant, and adviser to the industries leading firms, specializing in web2.0 technologies, including content syndication, online collaboration, blogging, and consumer generated media. Chris is a leading expert on corporate and PR blogging with a focus on citizen journalism, new marketing, and search engine optimization (SEO).

In addition to his roles as consultant and analyst, Mr. Abraham currently acts as Chief Marketing Officer and technology adviser to Techcelerator, the Silicon Valley venture development firm headed by tomandandy.com’s, Tom Hajdu. He is also an associate of Joseph Jaffe’s New York based new media marketing company, crayon LLC.

Mr. Abraham is one of the internet’s social media pioneers, having entered the scene in the early 1980′s in the days of BBS’s via dial-up over 200 Baud acoustic modems. Throughout the 1990′s, he was a core member of the ground-breaking, Washington, DC-based Meta Network (TMN), and its parent company, Caucus Systems where in 1999 what is today known as “Web 2.0″ and “Enterprise 2.0″ was defined in colleague Tom Mandel’s whitepaper “How Companies Think – Creating Collaborative Intelligence Online” and executed on a daily basis for companies, universities, and organizations via the seminal social media platform, Caucus Software. For more than a decade, Mr. Abraham laid the groundwork for today’s modern social media as an online facilitator with Caucus Systems clients serving such clients as IBM and the US Government, and teaching with the University of Kalamazoo in the Education for the Arts project – the world’s first accredited online high school course in creative writing.

Before moving to his current position, Mr. Abraham was a Senior Account Supervisor and a member of the Interactive Team at Edelman in Washington, DC, doing online public affairs. Before joining Edelman, Chris was Technology Strategist for New Media Strategies, a pioneer and industry leader in online brand promotion and brand protection. At NMS, Chris directed the technology strategy for the firm, including the development, deployment, and launch of client and internal corporate blogs, marketing blogs, vertical industry blogs, PR blogs, promotional blogs, public affairs blogs, social networks, and podcasts.

Prior to joining NMS, Chris was a Washington-based technologist for over a decade. As Managing Director for Berlin-based beehive North America, Chris focused on developing web applications and offering training for corporate clients such as Pfizer. As GNU/Linux SA and online facilitator for Caucus Systems, Chris hosted virtual online events and communities of practice for clients such as IBM and eForum 2000.

Chris Abraham maintains the PR and marketing blogs, Because the Medium is the Message and Marketing Conversation. The blogs were originally designed as a laboratories in which to explore the media, the mediasphere, the blogosphere, marketing, PR, and buzz marketing but has expanded to become a media filter, including technology, blogging, pop culture, memetics, news, and analysis; meaning just about anything. Chris recently spoke about the main stream media and citizen journalism on the BBC World Service radio program World Have Your Say during the We Media conference in London.

Mr. Abraham is an active member and attendee of former US Ambassador Phil Lader’s Renaissance Weekend conference where together with other industry leaders, US Senators and Congressmen, former US Presidents, renowned artists and writers, and other cultural, political, and business leaders he has spoken on topics ranging from new media to technology futurism to virtual company management. He is an experienced sailor with thousands of blue water miles to his credit, an impassioned rower with his own single shell housed on the Potomac River, an avid bicyclist, a trained and qualified dive master, and an accomplished photographer with over 20 years of professional experience and thousands of images with the world’s top stock photo agencies.

Abraham & Harrison Vision Statement

In the rapidly changing world of marketing and public relations, the lines between traditional strategies and new media strategies continue to shift as the line separating the two is constantly moving. What was once viewed as impossible, is now quickly transforming into more and more of a science, with the Internet emerging as a unique and remarkable platform for consumer and business communication. Faster now, more than ever, people around the world are able to communicate with rapid fire quickness. Formerly “untappable,” obscure word-of-mouth is now a medium that many brands are leveraging to disseminate information; promote their products and services; as well as protect their namesakes. In this day and age, we don’t need to remind you of the Internet’s effects (be it favorable or dismal) on many popular brands. It is this phenomenon that has made Online Conversation Marketing an ideal solution for a variety of notable brands, ranging from Internet start-ups to public interest groups to major consumer brands.

Abraham & Harrison is comprised of a trained team of media, marketing and public relations experts working together to drive positive online presence on behalf of our clients. Operating in a “virtual office,” the Abraham & Harrison team is spread across four continents, representing more than 10 time zones and almost a dozen languages. This dispersion has given us a notable competitive edge, allowing us to quickly and effectively employ comprehensive Online Conversation Marketing Campaigns within more than 50 countries. Despite its benefits, the “virtual office” does not provide for the ideal environment for rapid response communication, in a traditional sense. Though Abraham & Harrison has proven its ability to provide crisis communication and react to changes in campaign strategy and messaging, we do not operate in a newsroom and are unable to collectively stop on a dime and refocus in the same way that traditional PR houses are able.

Online Conversation Marketing grew out of the increasing importance of relationships as it relates to effective branding via the Internet. Despite the wealth of information and opinions “out there,” Abraham & Harrison understands that an elite few lead sweeping trends in Online Conversation tone, volume and reach. These Online Opinion Leaders or Influencers continue to break news and share opinions that reach hundreds of thousands, if not millions of consumers everyday. Thus, the overarching strategy of Online Conversation Marketing is influencing the influencers – much like securing online endorsements on behalf of our clients. Unlike the formalized world of traditional marketing and PR, an effective Online Conversation Marketing Program takes much longer to develop, as Abraham & Harrison is in the business of securing positive relationships with often busy Opinion Leaders. We have been able to complete campaigns on behalf our clients in as little as 6 weeks, however, the turn around for the majority of brands is generally several weeks, if not months, longer. The “public” that we relate to is not the mainstream media, whose relationships can often be bought and sold; the “public” that we do relate to are the online influencers, who oftentimes, are no more than regular Internet users with a well crafted, interested blog or website that has drawn in its own audience. Although Abraham & Harrison already has a sundry of these influencers in pocket, we often have to develop new relationships on behalf of our clients, given their diverse demographic targets and needs.

Abraham & Harrison leverages email to conduct the majority of relationship building with online influencers, however, we are not a direct or email marketing agency. Often times, the opinion leaders that we contact on behalf of our clients are being reached “blindly,” meaning that they have not opted into any particular program. In order to effectively carry out these campaigns and still remain CAN-SPAM compliant, we pick and choose our targets carefully, ensuring that we provide them with relevant messaging and “gifts” or promotions or information that would be of interest to them. At the end of the day, much like traditional PR, a poorly thought out Online Outreach campaign (the facet of Online Conversation Marketing most like traditional PR in which we build relationships with popular bloggers and influencers on behalf of our clients) can result in little to no positive outcome for the client. It is for this reason that the ramp up time on these programs typically runs anywhere from one to three weeks, as we prepare lists of appropriate, likeminded targets that will likely respond well to our clients’ brands as well as development of appropriate, effective “messaging.”

All things to considered, it is also worth highlighting that unlike other Online Marketing and Advertising agencies, Abraham & Harrison does not thoughtlessly disseminate links and off-topic messaging throughout the user generated corners of the Internet. We value relationships and act as persuaders, storytellers and attractors on behalf of our brands. In working individually with online influencers and Internet users as both a macro (Online Outreach) and micro (Online Engagement, Grassroots Marketing) level, Abraham & Harrison builds relationships and drives favorable, organic conversation in a compliant fashion. The Abraham & Harrison methods reflect the natural progress of organic word-of-mouth – starting small and progressively growing to reach a larger and larger audience. In respecting the online community, the Abraham & Harrison team stands firmly against online solicitation (SPAM) of any kind. Both in Online Outreach and Online Engagement, we are fully transparent, or “open kimono.” We have found these methods to be the most effective when working with the “online public.”

As common conceptions of marketing relate to Online Conversation Marketing, Abraham & Harrison does operate neatly into the bucket of branding, as our methods are a combination of Search Engine Optimization, Grassroots Marketing and Online Public Relations. Clients in the past have likened us to online brand ambassadors. Such being said, we do not fit any pay-per-performance or CPM model. Our metrics are based on conversation and relationships rather than conversions and impressions, much akin to tradition grassroots and brand ambassador strategies.

To conclude, Abraham & Harrison is pleased to offer its unique Online Conversation Marketing services to an array of brands and organizations. Our past clients have found the mix of SEO, Online PR and Grassroots Marketing to be exceptionally effective in achieving their overall marketing objectives. Millions of people are talking online everyday – are you listening?

I just installed Drupal 6 for a couple projects and I shouldn’t have. I should have installed Drupal 6 in some sort of fart around playground because it is a breeze to install and is gorgeous and intuitive and a brilliant next step. All the good default templates (AKA themes) are ported as well. Unfortunately, some of the nicest modules (AKA plugins) are not available for the Drupal 6 core yet. Very sad. Very very sad. But, all you need to do is wait. The same thing happened when I upgraded to version 2.3 of WordPress, too. That was a fiasco — huge changes in the MySQL tables broke everything and I had to yank loads of plugins. I am OK because I can work with Drupal 6 with my current installs because my favorite core modules, pathauto and Meta tags, are ported. Unfortunately, most of the cool tools I use on Memes.org are not. So, for now, stick with Drupal 5.7, no matter how tempted you are, especially if you rely heavily on 3rd party modules and plugins.

That said, what I would like to see ported completely ASAP are:

• Akismet
• Community Tags
• Page Title
• Tagadelic
• TinyMCE
• URL List
• Views (thanks, John Berns)*

There are more, but this is off the top of my head. *I think that Views is now out as 6.x-2.0-alpha2, but there are lots of warnings and caveats, so be warned.

The future of Social Network Services (SNS) can be discovered on High School and College campuses. I believe that topic-specific “vertical” SNS’s are very important, but I also think that the model needs to be University-like – a modularized SNS. There needs to be a campus “brand” (or University) within which the topic-specific “clubs,” “houses,” “fraternities,” “dorms,” and “interest groups” can interact – somewhere where crossovers, cross-fertilization, and aggregation are encouraged – no, needs – to happen. I hate SNS sites like boompa.com – a site devoted to your favorite cars – because I am not JUST a car guy.

I am a car guy for sure but I am also interested in rowing, in biking, in Thomas Pynchon, and in talk radio – Boompa might be successful in the short term, but in the long-term, the real power would come from creating a open, creative, resource-rich platform/campus/university/high school and maybe create a school of engineering, a liberal arts school, a law school, a dining hall, and so forth, but then allow the SNS to find itself.

To allow the SNS and its members to find their own voice, their own interests, and their own passions – which may well be very different from what is first assumed by the creator. Google gets this, though not yet within the construct of the SNS’s. What Google did do successfully was to buy USENET – the original newsgroups – and then build an superstructure on top of that – make it modern, sustainable, durable, and more readable.

Google returned USENET to relevance in a world that considered newsgroups and IRC to be dead or dying. Each and every one of communities on USENET is amazingly vertical, but they could all back up and back out to the larger USENET community – to the equivalent of the “welcome new students??? meetings and gatherings colleges offer to entering Freshmen.

Communities that are too vertical tend to shoe horn the “general topics??? conversations into hidden “off topic??? eddies. That is just the opposite of what should be done. The conversation should be general, cross-pollinating, and then move, after a conversation starts, into another room.

Start with an amazing platform, collect users, listen and watch them to see how they’re playing with the software application objects, widgets, and tools (are they playing with the toy or the box?), and then build for the users base, withholding judgment. Digg is a case study for this: start small, grow organically, and allow your members to find themselves.

The developers of Digg realized that after initial vertical growth based on the general members of Slashdot (techie, geeky, teens, boys), digg would suffer from the same sort of vulnerabilities that Slashdot suffered when Slashdot didn’t evolve and grow and broaden itself.

People love talking about Linux, but when happens when the Dow drops or the elections come? Where will the conversation happen? Where is the “kitchen??? at the party where every eventually goes to just talk about general interest stuff? Unless there are opportunities to express and share so-called “off-topic??? conversation right there, within the community in which members are already committed, with members to whom they’re already committed, then they are bound to go elsewhere.

Starting small and allowing the community to design itself is much different than starting big and losing one’s focus. Other mistakes happen when community builders make assumptions as to what participants, members, and lurkers want. Another mistake is putting a wall up around the community so that non-members cannot get a full feeling for the community from without.

The best SNS’s, virtual worlds, and online communities are honeypots. By honeypot, I am not suggesting, “a server that is configured to detect an intruder by mirroring a real production system. It appears as an ordinary server doing work, but all the data and transactions are phony. Located either in or outside the firewall, the honeypot is used to learn about an intruder’s techniques as well as determine vulnerabilities in the real system.” Although I am, sort of. The best SNS needs to be appealing, attractive, sweet, and compelling. Community-builders and SNS ASP developers need to be willing learn about member techniques, interests, processes, and needs, as well as determine “vulnerabilities” in the SNS platform that may repel, turn off, or limit the evolution and growth of the community.

To channel Chauncey Gardener for a second, one must do whatever one must to make sure that the earth in the garden is moist and well fed, one must seed well and completely, one must keep the garden in sun and water, one must encourage the garden to grow as it will for only in its growth will the garden be successful, and then, after rigorous growth, pruning and weeding must be done, only in order to allow the garden to be healthy, not to turn the garden into topiary. Okay, I am done.

Digg allows all of these things. Digg is perfectly useful and compelling even as an alien, but it is way more fun and interesting when you’re a citizen, that’s for sure. An SNS community needs to be as attractive as possible because exclusivity is no longer essential or even valuable. What is valuable is “useful,??? “interesting,??? and “authentic.??? They also have to have community buy-in and the best enjoy a certain fanatical devotion. Just like the best Universities and Colleges.

And Digg allowed its member to tell it when it was time to evolve past tech and geek news. Digg did not limit its scope or define itself too tightly with being “gear for geeks??? or “news for nerds.??? That would have ultimately been the death of Digg.

What the best Universities (such as Yale) understand is that it is not the student who is blessed and honored by being accepted by a top college (Yale College) but rather it is the college that should be blessed and honored (and should be grateful) that such a quality student is accepting its offers and actually attending – choosing – their particular school: Yale instead of Princeton, Brown, Harvard, Oxford, Cambridge, Dartmouth, Stanford, Columbia, Berkeley, etc…

Harvard, too, is aware that although in the short-term Harvard makes the Harvard Man, over the long term, it is Harvard Men who made Harvard and continue to make Harvard. “Who have you graduated recently???? Unless the quality and character of its students and alumni remain top-drawer, Harvard is not guaranteed its position as “top three??? in USA Today alongside Princeton and Yale. No matter how grand its endowment.

So, Harvard and Yale spoil their students rotten! My friends who attended Harvard or Yale college swoon over those 4 years like I swoon over my first love.

Likewise, SNS’s, virtual worlds, and virtual communities need to realize that at any one point, their brand is only as good as the collective that is manifest in the users, the members, the lurkers, the stewards, and the alumni of the property.

This isn’t only true in SNS’s. The same thing can be said of the most successful message boards and online communities. The most important distinction, I think, is that all of these “rooms” and all of these “clubs” and all of these spaces where (and are) defined and created by the communities themselves. Sui generis. And this sort of ownership – “for us by us,??? as the slogan goes over as Howard Rheingold’s Brainstorms community – should never be underestimated.

The Well has Howard Rheingold as a member and alumnus, for example, and the credibility of all that he has made and done; over time, more and more virtual communities, virtual worlds, and SNS will be known for their members as well: who studies, who studied, and who wants to join.

“What’s in it for me??? (WIIFM) and the concept of pride of ownership are important – essential – ingredients of a sustainable, deep, thriving, and healthy community. The success of MySpace and of Facebook is that the verticals are not (were not) defined for them by their grand architects – they are self-creating, self-forming, and also self-destructing. They form, reform, mutate and disperse after they hit a limit of general conversation and then either break off and reform into an “interest group” or “club” or they self-check and work to “get back on topic.”

SNS’s and communities in general tend to be formed in one of two ways: like Paris or like London. Intelligence Design (architecture) or Emergent Design. The later never looks very beautiful or the way people – or the creators, investors, and architects – expect (or want) it to look, because investors and designers tend to not be able to control it – and when they do try to impost order, often in a heavy-handed way, they also tend to scare off all of their members, too.

This organic revolution has proven its success online time and time again. The Internet does not respond (well or at all) to command and control. The smartest Web 2.0 platforms allow the “masses of asses” (yes, the customer; yes, us) to define the platform and the experience – their own and collective environment and experience.

MySpace does this amazingly well and so does Facebook. Until recently, Friendster suffered from a vision and used command and control tactics to try to coerce its users that “it didn’t really want to do things that way??? and Friendster members abandoned in droves to platforms and experiences not so monitored by “mom and dad.???

A command and control grand vision doesn’t work when you develop an environment that needs to be truly both attractive and compelling much more than it needs to be informational or instructional. An SNS needs to be attractive, diversional, compelling, amusing, and entertaining – never limiting.

My analogy of college and high school never mentioned classrooms or classes for training or learning. People do enough of that at school and at work. An SNS needs to give its users a university campus without any expectations or concepts of dropping out, getting judged, doing homework, or being held accountable for anything.

A good SNS should be all late-night wine-influenced discussions of Descartes and Plato and the summer afternoons on the quad and the time playing Xbox with your roommates.

When I go onto my long-term online communities, the Well, The Meta Network, USENET, and Brainstorms, there are many very deep and very vertical communities, discussing things as frivolous as fashion and video games and as deep as how to survive cancer, how to get a post doc grant, and very deep discussions on “spirit,” “chaos theory,” and “world politics.”

What makes this amazing and sustainable is that there are an infinite number of ways to get along, to move into a space of intense conversation, and then to pull back into common areas, just to see who’s around. In a university setting, this could be the dining hall, the quad, the commons, etc. These spaces are very important.

If you think about all of this in terms of evolution, then we can think about the way things evolve in the most perverse ways when isolated from others of its kinds. So, if there are impervious walls – gaps or voids, mountains or ridges – between these vertical markets, SNS’s, and communities, then there may be an initial success, but there can also be a terrible volatility. One plague or drought can decimate a population completely.

Having a commons allows members and visitors to have a place to meet new people, have new experiences, and learn of new clubs, new opportunities, and new places – inbreeding versus crossbreeding. Ultimately, a diversity of visitors helps build a more resilient, invested, and self-identifing community. They will become “students for life??? at best and proud alums at worst. They will carry the brand awareness, even if their lives become too busy to participate any more.

They will become life long brand ambassadors for your community. Proud alumni.

And, in terms of “viral marketing,” it is also important when it comes to a member of an SNS “inviting his friends” – not all of my friends have the same vertical interests that I do… They could have very different interests – but as I explore the “commons” of an SNS, I can note that there are things happening online that “friend x” and “friend y” would love, and that would be my incentive to invite them on board.

Boompa? I am the only person I know in my entire community – that is not true, my buddy has an Audi S4 – who is into cars. My buddy is an Audi driver and I am a BMW driver. Does that mean we’re both drivers? Does that mean we love cars or our particular car? Do we cross over on performance sedans? On German cars? On luxury cars?

You have to offer the tools to allow the market to choose for itself, otherwise, you might never find out that the SNS needs all three, or none at all.

A “Modularized SNS” should be neutral like a university (unlike MySpace, which is pretty pre-defined as to what the demographic is), and there are lots of “vertical niche SNS’s” (e.g. car enthusiasts, gourmet cooking, travel, Rolex fans, Republican politicos, etc.) That way, everyone can form a SNS experience that actually fits them by modularly assembling the groups of people who have similar interests, (not just friends-in-common!)

Chris Abraham, President and COO of Abraham Harrison, is a leading expert in online public relations with a focus on blogger outreach, blogger engagement, and Internet reputation management. A pioneer in online social networks and publishing, with a natural facility for anticipating the next big thing, Chris is an Internet analyst, web strategy consultant and advisor to the industries’ leading firms. He specializes in web2.0 technologies, including content syndication, online collaboration, blogging, and consumer generated media.

Prior to starting Abraham Harrison, Chris was a member of the Interactive Team at Edelman Public Affairs in Washington, DC, consulting clients such as Wal-Mart, Shell, and GE on blogger and social media strategy. Before Edelman, Chris was Technology Strategist for New Media Strategies, a pioneer in online brand promotion and protection with clients including Sci-Fi Channel, Buena Vista, TomTom, Paramount Pictures, Coca-Cola, McDonalds, Disney, Reebok, EA, RCA, and NBC.

In the early nineties, Chris joined The Meta Network, a seminal online virtual community based in Washington, and so began his career as an expert in online community development, social media, social networking, and online collaboration. Chris has had a web presence since 1993 and started blogging in 1999, focusing on community, connection, innovation, and brand extension. As a technologist, Chris has consulted T. Rowe Price, the US Department of Treasury CIO, Friendster, Deutsche Telekom, and others.

Chris has taught blogging courses for the Writer’s Center of Bethesda, has been a guest lecturer on public affairs blogging at Columbia University’s SIPA school and the American University in Washington, DC, and is the Emergent Technologies Advisor to the Urban Institute’s Communications Advisory Board. Additionally, he is the go-to expert on social media, citizen journalism, technology, and the Internet for BBC World Service, CNN Radio, and CNet’s BNet. Chris is an active member and attendee of Ambassador Phil Lader’s Renaissance Weekend conference where, together with other industry leaders, US Senators and Congressmen, former US Presidents, renowned artists and writers, and other cultural, political, and business leaders, he has spoken on topics ranging from new media to technology futurism to virtual company management.

Chris received his BA in American Literature from The George Washington University, studied American Literature at the University of East Anglia in Norwich, England, and studied French at the University of Hawaii. He splits his time between Berlin, Germany, and Washington, DC.

I worship Hill Holliday. They have their required Flash “brand presence” with all the fancy “interactive” requirements, and that takes up 800×600. Were that all, I would blanch and spit on the ground.

I hate Flash because I am highly textual. So, go to Hill | Holliday and then… wait for it … scroll down. Yes, the entire Hill Holliday corporate site is a simple header on the top of a powerful and admired blog. A powerful and admired vertical and industry blog. Brilliant! Bravo!

Here’s why this is all so important: Google and the other search engines don’t see Flash-based sites: they’re invisible. Read this…

Make Your Invisible Graphics-Intensive or Flash Site Highy Visible to Google

Chances are that your corporate website is beautiful and expensive. Beautiful websites tend to be rich in graphics, images, photos, and Flash content. They also tend to be shallow with few pages and very little copy. Sites like this are almost impossible for Google to find. If Google can’t find you then neither can your customer. Until now. This article helps you turn your invisible corporate website into a high-profile and highly-effective medium for communication.

This article is designed to help you turn your stealth website into a big, loud, impressive, bomber of a website with plenty of payload capacity, the payload being your company, your message, your products, your services, and your story.

Corporate websites that are highly graphics-intensive or are built using Macromedia Flash or Shockwave rich content are pretty much invisible to every search engine because search engines want nothing more than lots and lots of descriptive and rich content. In general, the prettier the site, the more impossible it is to actually find unless you know just where to look.

Websites are delivery vehicles and their payloads are your company message, your products, your services, your brand, your culture, and your story. Is your company website an F-117 stealth fighter, only visible to people who know where to look and only carrying a small payload, or is your company a C-130 Hercules, filling the sky with its size and noise and carrying a massive payload.

There are some important things to consider when optimizing a web site for search engines, using Google as the gold standard. SEO requires three things, two of which most web developers and companies do good jobs: rich textual title content, rich textual metadata content (in the form of meta tag keywords and description), and rich body textual content.

Most websites suffers from a strong lack in rich body textual content because they are in general built like brochures: very shallow and very graphical. Sites that rely heavily on either image files or Flash content suffer disproportionately when it comes to search engine ranking. Why?

Because search engines can only index the content that web sites offer them and the only content that the search engines can use is plain text. Although handsome, graphically-rich sites don’t have either the diversity or the sheer volume of keyword phrases that text-rich sites have. In addition to pure volume, search engines also need to find all keyword variations of your service – all variations of the service that your potential clients might use. Search engines also care about what is called “keyword density?? which means that the most readable of copy isn’t necessarily the most findable.

Keep Pronouns to a Strict Minimum

First, never use pronouns. Keyword density is essential to how Google ranks you. Second, use variations on search terms. To illustrate the first two points, I will take a bit of copy and optimize it for search engines and their love for keyword density. Instead of this:

“Viral marketing is now an essential strategy for every firm. It has become as essential to small and large firms alike, both for its relative affordability and its potentially high effectivity. With the advent of the Internet, it has become amazingly efficient: all you need is a laptop and a compelling message.??

Try this:

“Viral marketing is now an essential marketing strategy for every marketing firm. Viral marketing, also known as relationship marketing, buzz marketing, word-of-mouth marketing, conversational marketing, and passion marketing, has become as essential to small and large marketing firms alike, both for its relative affordability and its potentially high effectivity. With the advent of the Internet, viral marketing has become amazingly efficient: all you need is a laptop and a compelling message.??

Yes, you’re appalled by its inefficiency and wordiness. Your boss would never approve, nor would your writing coach. Tough. This is not about winning the PEN/Faulkner, its about arousing Google’s algorithms. Of course, I am exaggerating in order to make a point. I removed all the pronouns and made sure that everything is completely contextualized – not for your visitors, but rather for the search engines.

For my example, I made sure that there was a broad diversity of all the ways people might search for this content. In addition, I made sure that I also mentioned all the buzzwords and key terms that I could imagine. Brainstorming with your sales and communication team or looking at the kind of words and wording your competitors use is always a great idea.

The Controversial Image ALT Tag

Although there is much debate over whether Google pays any attention to ALT tags for images, I always recommend adding ALT tags to all image files, even when the web page is made up of a “sliced image.?? The only ALT tags that exist are usually in the banner of the site. No other parts of a highly graphical or flash-based main page are usually textualized using image ALT tags.

Your company slogan, tagline, phone number, guarantees, products, services, the menu choices (navigation) should be included in the image ALT tags. Even if Google doesn’t care about ALT tags like the rumors say, the site will be way more navigable, especially to the blind and seeing impaired – and don’t they deserve a break? don’t they need your services, too?

Google’s “Eyes” Focus on Where Your Eyes Do

Google give favor and weight to headers and emphasized text. No matter what anyone says, Google cares about formatting. Strong, Bold, Emphasized, Italicized, and Hyperlinked text is favored by Google. Also, Google looks at header tags, too. Header 1, Header 2, Header 3, and Header 4 are important to use. This is especially important because when the same desigers who have you that “sliced” graphics-based site, they might have designer the CSS style sheet without concern for these thing. CSS styles can change the look of regular HTML tags as easily as they can customized DIVs, SPANS, and STYLES.

Corporate Blogs

Corporate blogging is essential to the growth of online properties for a number of reasons, including access to the blogosphere and its interested and passionate community of bloggers and blog-readers. Blogs offer built-in useful tools such as RSS syndication, comments, outgoing links, blogrolls, trackbacks, a richness of text and textual content, and the ability to build celebrity and personality online through a first-person relationship with said blogosphere, current, and future customers.

Since potential and future clients are clueless as to how the company works, how you have grown the company, why you chose to go into this business, and what your vision is, this is a great opportunity to share yourself as the owner, as someone who has his finger on the pulse, and also to directly respond to the curious and the unconvinced. It would also allow you to accept and then publish shameless testimonials from real fans like me. It would also allow you to publish any and all positive or neutral mentions (testimonials or otherwise) about the blog or your official corporate website.

Corporate Blog as SEO Strategy

The Search Engine Optimization of your official corporate website will aid in the site’s “findability?? in Google, MSN, and Yahoo!. There are other things that Google and the other search engines consider in addition to the textual completeness of the entire web property. The most important are the depth of the site (more pages are better), number of links and interlinks to and from the site (can be within the same site), and the frequency with which the site gets updated. A traditional corporate web site is shallow, poorly-linked (especially to external sources) and can oftentimes go for months without being updated. If Google can figure out that your site isn’t changing, it passes it over for constant indexing. It does this because Google has a finite number of resources and will revoke any resources it can in order to preserve them. Since the Internet is vast, Google give priority to web sites and web pages that are constantly-updated such as blogs. Blogs are constantly-updated, deep, many-paged sites that are constantly being updated and constantly being spidered by search engine robots.

Corporate Blog as Community Outreach

No matter how many cool offers there might be online and no matter how much of a your company’s products and services might be, a real angle in the entire blogosphere and blog world is in not only letting your service speak for itself but also that people are even more attracted to story, personality, and the behind-the-scene experience of both the people who run companies and their clients than they are to the services themselves. If you have the time, passion, and wherewithal to put the time and energy into really reaching out to the blogosphere and the community of readers and bloggers, you can get quite an amount of influence and sway – real impact and market penetration – by just building a relationship with the blogsavvy, wealthy, young, and the professional – people with money, in other words. These types of people, 25-45, are the same sort of people who spend a lot of time reading blogs.

Blog Community Outreach

One powerful technique for building community on blogs is to first find a compelling item about your industry, products, and services then search for the blogs that are already talking about it on Technorati. It is much easier to message on blogs that are already having friendly conversation.

Technorati as Strategic Tool

Spread the word online: People are already talking about how busy they are, how awful their places look, and so forth — tell them about your company, your culture, your history, your story, your products, and the services you offer – and do it openly and honestly and place your own name, your own email, and either the URL of your web site or the URL of the blog itself. Here’s how:

1) Go to Technorati.com, a blog search engine.

2) Type in one or more of the keyword phrase in your Meta Tag keywords

3) Go to the blogs that are talking about your company, industry, products, and services

4) Where appropriate, leave a short note about your company or your corporate blog

5) Come back the next day (or as often as you can) and do the same thing but be sure to follow-up with the conversation because dropping a message without coming back is considered spam and in the blogosphere, an ounce or prevention is worth a pound of cure.

Submit your Blog and Website to Search Engines

I personally use Dynamic Submission, but there are a bunch. Web Position Gold is another fave. I choose Dynamic Submission because it allows me to spider my entire blog to within an inch of its life and then submit not just the site’s arteries but also all the way down to the site’s villi as well. In my opinion, search engines are lazy. They have only so many resources and so many nanoseconds in the day. They need to put first things first. So what I do before I spider the blog is set the index page of the blog to view 365-days of posts, or maybe a bunch of weeks, so that I can spider most of the blog from one “Import from Web.” When the import is complete, I change it back to showing only the last 7 days. I even maintain a separate box on which to host the Dynamic Submission tool because it’s such a processor hog. And then let it go. Seems to work like a charm. Why? Well, not because I am doing anything unseamly but rather just because Google and the rest sometimes miss something and I want to make sure that all the engines get everything. Every little dumbass link.

The Services You Might Want to Employ

Although I have not used the services, one respectable way of increasing your link popularity and prestige in Google is to use a service like Text Link Ads. What Text Link Adss offers is a link-buying service that does double-duty. The double duty is as follows: in addition to creating clickable links on the popular sites that can choose and afford, it will also allow you to legally create Google bombs that will heighten the probability that your company website or your corporate blog will turn up when people search for your company, your industry, your market, your products, and your services.

Employing “localized” Google AdWords, content-based Google AdWords, and search-based Google AdWords is a no-brainer. There are other advertising solutions available now, including finding the advertising networks that might be placed on some of the blogs you find the most focused or relevant, including BlogAds, etc.

Okay, I hope that helps. I am tired of writing but if you have any more questions, please feel free to ask me questions below in the comment section and I will both answer them and also use your questions, comments, feedback, and suggestions to fuel future articles.

I collected all of my personal blog articles to-date on Search Engine Optimization (SEO) and have been handing them out to folks who still believe that SEO is snake oil and I thought I would share them with you, too, since most of you students of blogging actually want your words, your passion, and your voice to be heard.

Make Your Invisible Graphics-Intensive or Flash Site Highly Visible to Google

Until now. This article helps you turn your invisible corporate website into a high-profile and highly-effective medium for communication.

This article is designed to help you turn your stealth website into a big, loud, impressive, bomber of a website with plenty of payload capacity, the payload being your company, your message, your products, your services, and your story.

Corporate websites that are highly graphics-intensive or are built using Macromedia Flash or Shockwave rich content are pretty much invisible to every search engine because search engines want nothing more than lots and lots of descriptive and rich content. In general, the prettier the site, the more impossible it is to actually find unless you know just where to look.

Websites are delivery vehicles and their payloads are your company message, your products, your services, your brand, your culture, and your story. Is your company website an F-117 stealth fighter, only visible to people who know where to look and only carrying a small payload, or is your company a C-130 Hercules, filling the sky with its size and noise and carrying a massive payload.There are some important things to consider when optimizing a web site for search engines, using Google as the gold standard. SEO requires three things, two of which most web developers and companies do good jobs: rich textual title content, rich textual metadata content (in the form of meta tag keywords and description), and rich body textual content.

Most websites suffers from a strong lack in rich body textual content because they are in general built like brochures: very shallow and very graphical. Sites that rely heavily on either image files or Flash content suffer disproportionately when it comes to search engine ranking. Why?

Because search engines can only index the content that web sites offer them and the only content that the search engines can use is plain text. Although handsome, graphically-rich sites don’t have either the diversity or the sheer volume of keyword phrases that text-rich sites have. In addition to pure volume, search engines also need to find all keyword variations of your service – all variations of the service that your potential clients might use. Search engines also care about what is called “keyword density??? which means that the most readable of copy isn’t necessarily the most findable.

Keep Pronouns to a Strict Minimum

First, never use pronouns. Keyword density is essential to how Google ranks you. Second, use variations on search terms. To illustrate the first two points, I will take a bit of copy and optimize it for search engines and their love for keyword density. Instead of this:

“Viral marketing is now an essential strategy for every firm. It has become as essential to small and large firms alike, both for its relative affordability and its potentially high effectivity. With the advent of the Internet, it has become amazingly efficient: all you need is a laptop and a compelling message.???

Try this:

“Viral marketing is now an essential marketing strategy for every marketing firm. Viral marketing, also known as relationship marketing, buzz marketing, word-of-mouth marketing, conversational marketing, and passion marketing, has become as essential to small and large marketing firms alike, both for its relative affordability and its potentially high effectivity. With the advent of the Internet, viral marketing has become amazingly efficient: all you need is a laptop and a compelling message.???

Yes, you’re appalled by its inefficiency and wordiness. Your boss would never approve, nor would your writing coach. Tough. This is not about winning the PEN/Faulkner, its about arousing Google’s algorithms. Of course, I am exaggerating in order to make a point. I removed all the pronouns and made sure that everything is completely contextualized – not for your visitors, but rather for the search engines.

For my example, I made sure that there was a broad diversity of all the ways people might search for this content. In addition, I made sure that I also mentioned all the buzzwords and key terms that I could imagine. Brainstorming with your sales and communication team or looking at the kind of words and wording your competitors use is always a great idea.

The Controversial Image ALT Tag

Although there is much debate over whether Google pays any attention to ALT tags for images, I always recommend adding ALT tags to all image files, even when the web page is made up of a “sliced image.??? The only ALT tags that exist are usually in the banner of the site. No other parts of a highly graphical or flash-based main page are usually textualized using image ALT tags.

Your company slogan, tagline, phone number, guarantees, products, services, the menu choices (navigation) should be included in the image ALT tags. Even if Google doesn’t care about ALT tags like the rumors say, the site will be way more navigable, especially to the blind and seeing impaired – and don’t they deserve a break? don’t they need your services, too?

Google’s “Eyes” Focus on Where Your Eyes Do

Google give favor and weight to headers and emphasized text. No matter what anyone says, Google cares about formatting. Strong, Bold, Emphasized, Italicized, and Hyperlinked text is favored by Google. Also, Google looks at header tags, too. Header 1, Header 2, Header 3, and Header 4 are important to use. This is especially important because when the same desigers who have you that “sliced” graphics-based site, they might have designer the CSS style sheet without concern for these thing. CSS styles can change the look of regular HTML tags as easily as they can customized DIVs, SPANS, and STYLES.

Corporate Blogs

Corporate blogging is essential to the growth of online properties for a number of reasons, including access to the blogosphere and its interested and passionate community of bloggers and blog-readers. Blogs offer built-in useful tools such as RSS syndication, comments, outgoing links, blogrolls, trackbacks, a richness of text and textual content, and the ability to build celebrity and personality online through a first-person relationship with said blogosphere, current, and future customers.Since potential and future clients are clueless as to how the company works, how you have grown the company, why you chose to go into this business, and what your vision is, this is a great opportunity to share yourself as the owner, as someone who has his finger on the pulse, and also to directly respond to the curious and the unconvinced. It would also allow you to accept and then publish shameless testimonials from real fans like me. It would also allow you to publish any and all positive or neutral mentions (testimonials or otherwise) about the blog or your official corporate website.

Corporate Blog as SEO Strategy

The Search Engine Optimization of your official corporate website will aid in the site’s “findability??? in Google, MSN, and Yahoo!. There are other things that Google and the other search engines consider in addition to the textual completeness of the entire web property. The most important are the depth of the site (more pages are better), number of links and interlinks to and from the site (can be within the same site), and the frequency with which the site gets updated. A traditional corporate web site is shallow, poorly-linked (especially to external sources) and can oftentimes go for months without being updated. If Google can figure out that your site isn’t changing, it passes it over for constant indexing. It does this because Google has a finite number of resources and will revoke any resources it can in order to preserve them. Since the Internet is vast, Google give priority to web sites and web pages that are constantly-updated such as blogs. Blogs are constantly-updated, deep, many-paged sites that are constantly being updated and constantly being spidered by search engine robots.

Corporate Blog as Community Outreach

No matter how many cool offers there might be online and no matter how much of a your company’s products and services might be, a real angle in the entire blogosphere and blog world is in not only letting your service speak for itself but also that people are even more attracted to story, personality, and the behind-the-scene experience of both the people who run companies and their clients than they are to the services themselves. If you have the time, passion, and wherewithal to put the time and energy into really reaching out to the blogosphere and the community of readers and bloggers, you can get quite an amount of influence and sway – real impact and market penetration – by just building a relationship with the blogsavvy, wealthy, young, and the professional – people with money, in other words. These types of people, 25-45, are the same sort of people who spend a lot of time reading blogs.

Blog Community Outreach

One powerful technique for building community on blogs is to first find a compelling item about your industry, products, and services then search for the blogs that are already talking about it on Technorati. It is much easier to message on blogs that are already having friendly conversation.

Technorati as Strategic Tool

Spread the word online: People are already talking about how busy they are, how awful their places look, and so forth — tell them about your company, your culture, your history, your story, your products, and the services you offer – and do it openly and honestly and place your own name, your own email, and either the URL of your web site or the URL of the blog itself. Here’s how:1) Go to Technorati.com, a blog search engine.

2) Type in one or more of the keyword phrase in your Meta Tag keywords

3) Go to the blogs that are talking about your company, industry, products, and services

4) Where appropriate, leave a short note about your company or your corporate blog

5) Come back the next day (or as often as you can) and do the same thing but be sure to follow-up with the conversation because dropping a message without coming back is considered spam and in the blogosphere, an ounce or prevention is worth a pound of cure.

Submit your Blog and Website to Search Engines

I personally use Dynamic Submission, but there are a bunch. Web Position Gold is another fave. I choose Dynamic Submission because it allows me to spider my entire blog to within an inch of its life and then submit not just the site’s arteries but also all the way down to the site’s villi as well. In my opinion, search engines are lazy. They have only so many resources and so many nanoseconds in the day. They need to put first things first. So what I do before I spider the blog is set the index page of the blog to view 365-days of posts, or maybe a bunch of weeks, so that I can spider most of the blog from one “Import from Web.” When the import is complete, I change it back to showing only the last 7 days. I even maintain a separate box on which to host the Dynamic Submission tool because it’s such a processor hog. And then let it go. Seems to work like a charm. Why? Well, not because I am doing anything unseamly but rather just because Google and the rest sometimes miss something and I want to make sure that all the engines get everything. Every little dumbass link.

The Services You Might Want to Employ

Although I have not used the services, one respectable way of increasing your link popularity and prestige in Google is to use a service like Text Link Ads. What Text Link Adss offers is a link-buying service that does double-duty. The double duty is as follows: in addition to creating clickable links on the popular sites that can choose and afford, it will also allow you to legally create Google bombs that will heighten the probability that your company website or your corporate blog will turn up when people search for your company, your industry, your market, your products, and your services.

Employing “localized” Google AdWords, content-based Google AdWords, and search-based Google AdWords is a no-brainer. There are other advertising solutions available now, including finding the advertising networks that might be placed on some of the blogs you find the most focused or relevant, including BlogAds, etc.

Okay, I hope that helps. I am tired of writing but if you have any more questions, please feel free to ask me questions below in the comment section and I will both answer them and also use your questions, comments, feedback, and suggestions to fuel future articles.

Control Your Google Listing

I control all the aspects of the following return — title and description (and maybe even placement). You should too!

How did I do that? Well, I just wrote some code and pasted it into my blog template, above the opening tag, between the and tags. Simple but mightily effective!

Holler!

If you optimize your blog you can control the way Google shows your site to the world.

Be sure to add a “description” meta tag as Google uses it in search returns (and you can control Google’s description of your site). If you don’t want to top there, you can continue with the whole lots of meta tags.

If you want to see what meta tags I use, they’re listed at the bottom of this article. I will paste my tags at the end of here for you to enjoy. Also, make sure you give “alt” and “title” tags to all of your images and “title” tags to all of your links.

(For you newbies, the meta tags all go within the header tags in your blog template. So you will need to do some template editing.)

Four, find a Google Sitemap plug-in and use it.

Five, submit your blog as though it were a traditional website. I personally use Dynamic Submission, but there are a bunch. Web Position Gold is another fave. I choose Dynamic Submission because it allows me to spider my entire blog to within an inch of its life and then submit not just the site’s arteries but also all the way down to the site’s villi as well. In my opinion, search engines are lazy. They have only so many resources and so many nanoseconds in the day. They need to put first things first. So what I do before I spider the blog is set the index page of the blog to view 365-days of posts, or maybe a bunch of weeks, so that I can spider most of the blog from one “Import from Web.” When the import is complete, I change it back to showing only the last 7 days. I even maintain a separate box on which to host the Dynamic Submission tool because it’s such a processor hog. And then let it go. Seems to work like a charm. Why? Well, not because I am doing anything unseamly but rather just because Google and the rest sometimes miss something and I want to make sure that all the engines get everything. Every little dumbass link.

Quick Blog Search Engine Optimization Tips You Can ControlGoogle, Yahoo!, and MSN already love you, blogger, so just write, write, write. If you have more time and an inclination you can continue reading.

Without doing anything to your blog, you have an advantage which is lots and lots of text that is generally topic-centric and frequently updated. You are already ahead of the game. Add to that that Google loves you and cares about keeping up with the blogosphere and you can safely stop reading now and be fine. Just make sure you write something twice a day.

Although the most important part of SEO is getting Very Important People to link to you, there is a lot you can do on your own that I will go into below (I also go over how I think Google works in How Google Probably Ranks Your Site in My Opinion).

First, never use pronouns. Keyword density is essential to how Google ranks you. Second, use variations on search terms. To illustrate the first two points, I will take a bit of copy and optimize it for search engines and their love for keyword density. Instead of this:

“Viral marketing is now an essential strategy for every firm. It has become as essential to small and large firms alike, both for its relative affordability and its potentially high effectivity. With the advent of the Internet, it has become amazingly efficient: all you need is a laptop and a compelling message.”

Try this:

“Viral marketing is now an essential marketing strategy for every marketing firm. Viral marketing, also known as relationship marketing, buzz marketing, word-of-mouth marketing, conversational marketing, and passion marketing, has become as essential to small and large marketing firms alike, both for its relative affordability and its potentially high effectivity. With the advent of the Internet, viral marketing has become amazingly efficient: all you need is a laptop and a compelling message.”

Yes, you’re appalled by its inefficiency and wordiness. Your boss would never approve, nor would your writing coach. Tough. This is not about winning the PEN/Faulkner, its about arousing Google’s algorythms.

Third, optimize your blog as though it were a traditional website. Be sure to add a “description” meta tag as Google uses it in search returns (and you can control Google’s description of your site). If you don’t want to top there, you can continue with the whole lots of meta tags. I will paste my tags at the end of here for you to enjoy. Also, make sure you give “alt” and “title” tags to all of your images and “title” tags to all of your links.

Four, find a Google Sitemap plug-in and use it.

Five, submit your blog as though it were a traditional website. I personally use Dynamic Submission, but there are a bunch. Web Position Gold is another fave. I choose Dynamic Submission because it allows me to spider my entire blog to within an inch of its life and then submit not just the site’s arteries but also all the way down to the site’s villi as well. In my opinion, search engines are lazy. They have only so many resources and so many nanoseconds in the day. They need to put first things first. So what I do before I spider the blog is set the index page of the blog to view 365-days of posts, or maybe a bunch of weeks, so that I can spider most of the blog from one “Import from Web.” When the import is complete, I change it back to showing only the last 7 days. I even maintain a separate box on which to host the Dynamic Submission tool because it’s such a processor hog. And then let it go. Seems to work like a charm. Why? Well, not because I am doing anything unseamly but rather just because Google and the rest sometimes miss something and I want to make sure that all the engines get everything. Every little dumbass link.

Six, make sure you use a ping server. If you don’t know a thing, start with filling out Pingomatic as best you can. That should be good enough for now. Blogger and WordPress.com offer a checkbox you can use to send out the ping. You can probably build it into your submission using the WordPress “Update Services” under Options/Writing, then scroll down. On MT it’s in Settings/New Entry Defaults/Publicity/Remote Interfaces. I use a long list that I will post under the Meta Tags below:

Ping Server List for ChrisAbraham.com

http://www.blogshares.com/rpc.php

http://api.feedster.com/ping

http://api.moreover.com/RPC2

http://api.my.yahoo.com/RPC2

http://blog.goo.ne.jp/XMLRPC

http://bulkfeeds.net/rpc

http://coreblog.org/ping

http://effbot.org/rpc/ping.cgi

http://ping.bitacoras.com

http://ping.blo.gs

http://ping.cocolog-nifty.com/xmlrpc

http://ping.feedburner.com

http://ping.syndic8.com/xmlrpc.php

http://rpc.pingomatic.com

http://rpc.technorati.com/rpc/ping

http://rpc.weblogs.com/RPC2

http://topicexchange.com/RPC2

http://www.a2b.cc/setloc/bp.a2b

http://www.blogdigger.com/RPC2

http://www.blogpeople.net/servlet/weblogUpdates

http://xping.pubsub.com/ping(I was Inspired by BBC’s More Blog Search Engine Optimization Tips and Tricks)

What is a Ping Server?

Whenever you post a new entry to your blog I am pretty sure you tell all your friends. It is also important to tell blog search engines and news aggregators so that they too can check out all your new content. Telling them you have fresh content is called pinging them.

According to the definition on Feedster, “A ping server is a bit of software infrastructure, a server program to be specific, which lets a feed tell us ‘I’ve just updated; please index me now.’ What it receives is a small tidbit of information from a blogging or publishing tool which is called a ‘ping’. Hence the name.”

The simple solution is to make sure you visit Ping-o-Matic every time you publish a new blog entry. I have already published a comprehensive list of available ping servers and I will discuss other solutions in future articles.

Depending on which blog service or which blog software you use, there are simple ways to automate the act of pinging all of the ping servers.

I plan to delve much more deeply into this very very soon.

Search Engines Favor RSS Feed Supported Sites

To paraphrase Lee Odden, “RSS feeds get blogroll, inclusion in RSS directories assist with link popularity, Updated RSS feeds are indexed more frequently, RSS output contributes to your freshness, The format of most RSS feeds provides content that’s easier for search engines to understand.”

Basic SEO for Bloggers Comes a Little Short

Thanks to Darren for the link to Basic SEO tactics for bloggers. That said, it is too basic.

It doesn’t talk much about SEOB (Search Engine Optimization for Blogs) so much as just how to architect your blog. There are so many other tips and tricks.

I am opening up a text page right now to start writing my own Basic SEO for Blogs because if I am going to tell you that this article is severely limited, I had better suggest something better, right?

I Have Power Over Algorithmic Search Engines

“Some time ago, I realized that I have power over google, yahoo and other algorithmic search engines. I can choose words and phrases. And then I can get top ranking for those words in search engine results.” Me too, and I couldn’t say it better myself. PC4Media via ProBlogger.

How Google Probably Ranks Your Site in My Opinion

Google indexes web pages and then ranks them based on three distinct and equally-weighted aspects.

The first aspect is a trinity which is based on the content of each page: page title, page description and keywords (meta tag data), and page full-text content. A page that has similar content wording (and density) is considered to be legitimate. If a web page has all three components it generally a reliable resource.

The second aspect is that Google favors web sites that are continually-updated; therefore, a blog is always indexed more often and considered more timely than a static “brochure” web site.

The final and most-important aspect Google uses to favor (and thus rank higher) web pages is each page’s (and site’s) link popularity. Link popularity is basically how many other sites link back to a site; in addition, Google goes one step further and considers a number of things to insure that the link popularity isn’t abused: prestige.

If an old, high-prestige, high link-popularity web site (or sites) links to a site, it is more beneficial to the site’s link popularity than if a host of insignificant sites link to a site. Old, popular, and well-trafficked sites always lend their prestige to the site to which they link.

The three taken together result in the ranking of the site based on a typical Google keyword search.

You need the content (flash-based and highly graphical pages without well thought out meta tags are virtually invisible to Google), you need the link popularity, and when it comes to it, you need to have new content to show up in the top-ten on Google.

A popular upstart blog or message board can oftentimes achieve better ranking than a big corporate website, especially if that website is new or has changed the architecture of its website recently (Google considers the sudden and complete change of the architecture and file-structure of a web site really fishy).

Never Use Pronouns When You Blog

First, never use pronouns. Keyword density is essential to how Google ranks you. Second, use variations on search terms.

To illustrate the first two points, I will take a bit of copy and optimize it for search engines and their love for keyword density. Instead of this:

“Viral marketing is now an essential strategy for every firm. It has become as essential to small and large firms alike, both for its relative affordability and its potentially high effectivity. With the advent of the Internet, it has become amazingly efficient: all you need is a laptop and a compelling message.”

Try this:

“Viral marketing is now an essential marketing strategy for every marketing firm. Viral marketing, also known as relationship marketing, buzz marketing, word-of-mouth marketing, conversational marketing, and passion marketing, has become as essential to small and large marketing firms alike, both for its relative affordability and its potentially high effectivity. With the advent of the Internet, viral marketing has become amazingly efficient: all you need is a laptop and a compelling message.”

Yes, you’re appalled by its inefficiency and wordiness. Your boss would never approve, nor would your writing coach. Tough. This is not about winning the PEN/Faulkner, its about arousing Google’s algorythms.

Invest in Google Sitemap as a Tool for SEO Analysis

Investing in Google Sitemap is worthwhile. For example, the top search query for chrisabraham.com is ladder theory and the top search query click is nicole richie diet.

Brand Protection on Blogs

Andy Sernovitz is spot on when it comes to how to control and manage brand online, especially when it comes to online brand protection.

It boils down to this:

Blog search engines such as Technorati, Feedster, and BlogPulse only really care about the last word. If you can reply to a negative, hurtful, brand hit, then you can dominate the conversation and win the debate, in most cases.

Google cares about everything but the latest word isn’t always indexed yet, so therefore, in the world of Google, the better indexed site always wins. Learn about SEO and Google Sitemaps if you want to compete here.

You can’t control online conversation unless you participate. The only way to get indexed by Google or to show up on Technorati, Feedster, and BlogPulse is to be an online opinion leader who has a site that has made it out of Technorati, Feedster, BlogPulse, Yahoo!, MSN, and Google’s sandbox, and has an SEO and a Blog Search Engine strategy.

You have to initiate membership, become part of the conversation, build street cred, have an SEO and blog strategy, and become a respect online opinion leader before something goes awry.

To quote Mr. Sernovitz, , “you’ll never be able to control the blogosphere conversation. Don’t even try. You’ll never be able to manage your blog coverage like you manage the press. Don’t even try. But what you can do is participate, earn respect, and tell your story. Jump in, join the conversation, and be a part of it.“

This is my response to a very brilliant and spot-on article. I have nothing to say in contest to it, so stop reading me and go read WOM Tactics: Blogs are Upside Down.