Earlier this week, I guest lectured on digital PR at the American University and reported on the experience, Public Relations and Communications’ Future is Bright!. I said that I would not write anything nice unless someone sent me a thoughtful email from the class.

Well, I received two nice notes, one from Juliana Serafini (who promises to email me again next week) and one from Kari Elam, who had a lot of great question.  I will not expose her questions, but the long story short is that Kari is writing for music, culture, arts, and society blogs and wonders if that it good enough as a way of writing herself into a smashing agency job in PR and I told her that while it couldn’t hurt, it is also essential for her to go a little further.

Well, here is the ‘sage’ advice I give to Kari:  Kari, what you’re doing for your current blogs is more editorial writing.  While editorial and column-writing might very well help you with a publishing career in the future — and doesn’t hurt your portfolio — I must underscore the fact that while blogging about music — being a blogger — is super-important when it comes to being a respected part of the community — the “who the hell are you?” factor, there is another more important blogging strategy to pursue if you want to end up in a top-ten national PR firm.

What you need to do, in addition to blogging is “meta blogging,” — blogging about social media, about digital PR, about public relations, about advertising, etc…  It is really important to make sure you’re always taking a step back and think not only about the what of social media but also about the why and how.

What this could look like is a blog about your studies of PR at AU and what you’re learning and how it contrasts with what you’re learning at your PR Internship. If you’re interested in music, society, the arts, and culture, explore it in the context of the Internet, of online branding, ads, Twitter, Facebook, MySpace, and even television and radio.  How do you see what you’re learning about traditional PR dovetailing into social media marketing and digital PR?  Can you see a continuum?  Can you maybe help the fogies of traditional PR find their way to digital PR?  If you can light the path and maybe even map the way, you’re golden.  Move to NYC and start shopping for apartments, you’ll be on Madison Avenue in no time.

However, don’t forget the basics. As a PR consultant, you will be required to know how to not simply consume content (read blogs), not only produce content (blog), but analyze and understand how to conversation works, how best to leverage and participate in conversation, and also how best to manage conversation and manage reputation.  Being a PR professional is about knowing how things work behind the curtain. And, since you are young and “cyber,” people assume that you have a valuable and important insight into the future.

PR firms are beginning to realize that “all kids get the Internet” may be true, but not in the way they thought — that “kids” get the Internet with only the level of sophistication that people from 35-50 get television — as a source of entertainment and information.

So, it is your job to publicly and prove, on a daily basis, on a blog, that you get what’s going on, that you’re current with the movers and shakers, that you have a passion for that space, and also that you will be able to prevent the future from blindsiding your PR VP and your client by keeping on top of technology, social media, new PR, and new and important channels through which you need to use to promote and protect your clients.

Your music blogging and your trend blogging and your other blogging means that you can now think like a blogger and that you’re accepted into the blogosphere — which is an important first step.  The second step is proving you can strategically and even tactically make the Internet work for your clients and your agency.

Not to insult us marketing, advertising, and PR bloggers and blogs but there is a lot of room in the Power 150 for more voices, that’s for sure.  If you start today, you may very well shoot up the list. A new voice is always welcome. Also, don’t be intimidated by what this sort of blogging means.  You don’t have to act out of your focus.  Take what you already love and then just spend some time getting meta on it — spend some time playing.  Spend some time taking the articles you’re writing elsewhere and slice them and dice them a little academically.  Do things like create your own case studies and give away the sort of campaigns you might recommend yourself.  Feel free to critique or compliment campaigns and brands and firms and agencies — especially the ones you’d like to work with.

I swear to God, you can write yourself into this business.  You can write yourself into a very fine career as a PR professional. You’re good as gold if you can prove that you’re both someone who has been trained in traditional PR and who gets digital PR; that you’re someone who gets both theoretical social media as well as practical social media.

And, good luck to you, Kari!

Google is now fully able to attain the Holy Grail of email: the unified mailbox, via Lifehacker and the Google Blog:

Earlier this month a feature appeared in Gmail Labs: multiple inboxes based on labels. Zach Gellar, over at The Official Gmail Blog, has a great tip for leveraging the multiple-inbox trick into a full fledged control panel for multiple email accounts:

1. Turn on Multiple Inboxes from the Labs tab under Settings.
2. Set up a filter to auto-archive all mail sent to your work or school address.
3. Customize one of your multiple inboxes to show mail sent to your other address. To do this, go to the Multiple Inboxes tab under Settings and set up one of the panes to search for mail sent to your other address.
4. (Optional) Use a “custom from” address so that replies will be sent from Gmail but as if they’re from your other account. This way, your coworkers or classmates won’t know the difference.

Once you’ve set your email to be forwarded and properly labeled, you can use the other inboxes not as subdivisions of your primary Gmail account, but as inboxes for separate email accounts. Genius!

My friend Todd Tweedy popped me the following press release that I would love to repeat for him, back-scratching and all.  Don’t judge me!  For more information, check out the Audience Machine website!

Social Networking Pioneers Launch Audience Machine To Help Online Brands Leverage Shared Interests Across Social Networks

Audience Machine to provide unique social networking technologies and viral marketing services to Brands, Entertainment, Health & Wellness and Education Companies

Los Angeles, CA and Charlottesville, Virginia - February 17, 2009 – Social networking and viral marketing expert, VBMA (Viral & Buzz Marketing Association) board member, and Perceptions, Practices & Ethics in Word of Mouth Marketing author Todd Tweedy today introduced, Audience Machine Inc., a unique technology company helping online brands who want to identify, cultivate and mobilize communities of individuals with shared interest across social networking sites to build their businesses using Audience Machine’s online marketing tools.

Guided by Tweedy, and video technology pioneer and advertising veteran Dan Bates, Audience Machine helps brand and product managers, chief marketing officers as well as ecommerce executives to establish new networks of social networking connections and dialog in support of purchasing preferences and participation in word of mouth referrals.

“Social networking sites like Facebook and MySpace are relationship amplifiers for brands, products and services that can have a profound influence on preferences, referral behavior, information consumption and internet usage if advertisers are prepared to listen to, act on and match the right technology and community practices to support a desired purchase outcome or subscription,” noted Todd Tweedy, co-founder and CEO of Audience Machine. “There is a natural migration of dialogs from offline sources to online social sharing sites. Marketing executives want to embrace customer-facing ad strategies and incorporate social networking processes in their firm’s online marketing DNA that can boost product perceptions and potential sales but many enterprises lack the expertise and resources to realize those objectives. Audience Machine was founded to give online brands unique technology solutions, community development processes, marketing services, analytics, and expertise they need to engage and collaborate with audiences.”

Audience Machine also announced that is has signed a strategic business development consulting agreement that will be led by Provident Financial Management, a prominent established leader in entertainment and media business management.

“Audience Machine is at the heart of an evolving consumer-facing marketing phenomenon that is transforming connections on social networks into a powerful audience generation channel. Led by an experienced executive team and founded on concrete business fundamentals with a number of high-profile clients already on board, Audience Machine is a rising star among our media and communication clients,” stated Craig Sussman, Business Development Director at Provident. We’re excited to support Audience Machine as they grow their technology and services business practices with customers that want and need to expand and sustain business growth by creating networks of social commerce.”

Word of Mouth Communications Opportunity

The eighth annual Burson-Marsteller/PRWeek CEO Survey published in November 2008, which surveys CEO’s about the changing influence of different types of media as well as plans for digital communications including social networking, reported that 60% of CEO’s noted that word of mouth has the fastest growing influence on business in the past three years but that just one-fifth of firms have used social media to communicate with stakeholder groups.

The proliferation of social networking and community sites has transformed viral and word of mouth marketing practices into a practical and necessary communication solution due in part to research findings that note that nearly 80% of consumers trust recommendations from people they know over all forms of advertising and marketing. These authentic and trusted voices serve an important role by distributing compete information for others to act upon across search engines and into indexes of shared knowledge that people can access along with advertiser-generated experiences and evidence whenever 1,463,632,361 internet users from around the world – based on Internet Usage and Population in North American data provided by Internet World Stats – need to research a brand, product or service.

Audience Machine Team

Led by Tweedy, who’s career started in the political grassroots mobilization arena working on Presidential, Senatorial, Congressional, Inaugural and issue-based public relations campaigns, the Audience Machine team has 35 years of combined leadership experience in online marketing, real-time communications, ASP development, video ad technology, viral marketing, search engine optimization, and community development practices.

Dan Bates, co-founder, president and COO brings a vast wealth of knowledge in community technology development, online video, online advertising and a decade’s experience in filmed entertainment and music. Bates previous served as CEO of Avant Interactive, an object-based video ad serving technology provider.

About Audience Machine

With offices in Los Angeles, California and Charlottesville, Virginia, Audience Machine is a provider of unique community technology solutions and online marketing services. Audience Machine works with online brands to identify, cultivate and mobilize communities of shared interest to establish social commerce that CMO’s, brand and product managers, and ecommerce executives can enlist to grow their business. The company is privately held. For more information, please visit Audience Machine’s website – http://www.audiencemachine.com, email info@audiencemachine.com, or call 1.800.573.1536. Audience Machine is presently engaged with several beta customers and will release its first product in Q2 of this year.

About Provident Financial Management

Established over twenty-five years ago with offices in Los Angeles, Woodland Hills, San Francisco and New York, Provident has become a leader in various entertainment and media business management practices. Provident recently established a strategic and business planning department to assist mid sized and emerging entertainment and media companies with their growth and business development needs. Provident Financial Management is part of RSM McGladrey one of the largest and most prominent accounting firms in the world. For more information on RSM McGladrey, please visit http://www.rsmi.com.

Keyword Tags:
social networking, online marketing, viral marketing, audience machine, provident financial management

PR Contact: Todd Tweedy
434.996.6370
todd@audiencemachine.com

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We at Abraham Harrison, LLC, can win you tremendous respect, gratitude, and powerful word-of-mouth promotion from the very word-of-mouth driven online communities. The staff of Abraham Harrison can be answering the questions people are asking and providing needed information to make you a valued, respected, and trusted members of the communities.

Our goal is to ensure that your brands are perceived as trusted member of society, contributing more than they are taking. Such good citizenship is rewarded in the online community by word-of-mouth endorsements, both at the influencer and at the grassroots level, both of which we will seed, encourage, and amplify.

The staff of Abraham Harrison, LLC, can be present for you in the forums, social networking sites, (SNS’s), and comment-based conversations and use these contributions as “gifts” for both the influencers and for us to leverage in spreading the “good news” about your brand.

In addition, the staff of Abraham Harrison will set your key staff members up as influencers themselves with their own platforms via a blog, and potentially via podcasts and video blogging. The information they present can be made to be valuable, desired, and will make them trusted and honored go-to people.

Contact Mark Harrison, CEO of Abraham Harrison, for more information

In an effort to really get to know the folks who are “in my space” and in the space of my firm, Abraham Harrison, I downloaded the AdAge Power 150 OPML and hacked it into a spreadsheet.  Then, I had my team look up the names and emails behind the 781 blogs of the Power 150. Then, I reached out to all of them, looking to see if we could maybe do something together, may be get to know each other a little bit better. I offered the list I collected for free and offered to help put together some sort of community.  Well, who knows if these things ever work or not; however, we at Abraham Harrison LLC have had a lot of practice at reaching out to bloggers via email on behalf of our clients and earning hundreds of supportive and awesome “earned media” blog posts.  Jon Burg’s Future Vision agrees in his article The difficult art of cold pitching – Chris Abraham’s pitch to the AdAge Power 150.  Thanks, man — I really appreciate the kudos!

the difficult art of cold pitching – Chris Abraham’s pitch to the AdAge Power 150

Call it ePR, blogger outreach/relationship management, networking, social media activation or social marketing…  at it’s heart, this is the practice of speaking with the community;  enlisting bloggers and the community at large, to speak about your efforts and on behalf of your brand.

• If you have a relationship with a blogger, you can leverage this relationship to drive your brand/client.
• If you do not yet have a relationship, you have to start building one.
• If you need something done today, and don’t have a relationship, you need to resort to the daunting cold pitch: pitching your product or service without any prior interaction.
  

Chris Abraham, a noted blogger and popular twitterer, recently sent out a private email message to many of the bloggers on the Ad Age Power 150 list, asking them to register their contact information.

His note was personal, personable and extremely well written.  It felt like he was really speaking to me.  No, he didn’t mention any of my previous posts.  And yes, there is a strong likelihood that this letter was a form letter.  Nevertheless, this letter feels somewhat warm, an incredible accomplishment for a cold pitch.

The Pitch

Hi there Jon

I wanted to reach out to you since you’re a current fellow member of the AdAge Power 150 with Future Visions. Please excuse the form email but there are over 780 current Power 150 members. I am popping you this note for two reasons: first, I would like your help to do something with this list; second, I just want to update you as to what I am up to.

To create this list, I collected the OPML file free off of the Power 150 page on Adage and expanded it into a list with names and emails. I would love to share the list with you so please pop me an email if you would like a copy. I was hoping we might figure out a way to keep in better touch as a group of marketing, PR, and advertising bloggers. Please shoot me any ideas you have. I was thinking we could create a community group to share news, ideas, and opportunities to work together. On that note, I am the president and COO of Abraham Harrison LLC, a firm specializing in social media PR, blogger outreach, online engagement, and online reputation management. I would love to schedule a call so that we can explore possibilities to collaborate.

On a personal note, I have started blogging for AdAge and have had so much fun with that that I am looking to find as many opportunities to blog as I can. Please let me know if you know of anything or if you would like me to guest blog. Also, if you’re in the DC area I would love to get together. To be honest, I would love to meet you the next time I am in your neck of the woods.

Thanks so much and I appreciate your time and attention.  I wish you a very fine 2009 with much luck and success.

Cheers,

Chris
<note: Lots of contact information was provided, but I have deleted it out of concern for Chris’ privacy>

So what do we think?  Is this a cold pitch done right? 

Note: After reading this letter, I’m still unsure of what will be done with my contact information.  Is this being gathered as a closed list/community for AdAge?  Is this a contact list for his firm?  Will my contact information be shared with anyone outside of this community?

Abraham Harrison has been at the forefront of the Twitter phenomenon since its public offering, successfully leveraging the power of micro-blogging for many of its clients. (Via Abraham Harrison LLC)

Services include:

• Twitter Consultation: Abraham & Harrison often works with clients to help them understand what micro-blogging means, the impact it can have within their industry, and the ways in which it can be utilized to implement customer service, improve customer loyalty, promote the brand, and protect a company’s reputation.

• Twitter Profile Creation: Abraham & Harrison has successfully created and populated Twitter profiles for a number of clients. Profile creation includes:
  • Twitter Brainstorming: An initial consultation with the client that outlines the goals, challenges and Twitter strategy prior to profile creation
  • Profile Creation: Abraham & Harrison will create a Twitter profile that mirrors the branding, marketing, and messaging currently utilized by the client. All messaging “tweeted” through Twitter will mimic that of the company’s branding.
  • Constant Population: Once the profile is created, Abraham & Harrison will either train or populate the Twitter profile with valuable information that connects with fellow users on Twitter. Population will include daily “tweets” throughout the work week to boost followers and community engagement.
  • Valuable Team “Retweeting”: Not only will a skilled team member help with the population of the Twitter profile, but the entire Abraham & Harrison team will be behind the client, “retweeting” their content which in turn means an exponentially larger audience seeing the company’s message. For instance, Chris Abraham, Abraham & Harrison’s President and COO, who is known as one of the top Twitterers of Social Media news (having over 2,700 followers) will “retreet” every client messaging. What does this mean? A Twitter veteran will be promoting your company, brand, and message…and people will listen. At least three Abraham & Harrison team members with high profile Twitter profiles will be able to retweet each client “tweet” at a time.
  • Continual Re-Evaluation: Abraham & Harrison will continually connect with each client to ensure the messages disseminated on Twitter stay fresh, valuable, and relevant.
• Abraham & Harrison Twitter Case Study: A fantastic example of Abraham & Harrison’s knowledge of Twitter is illustrated by our work with the client, The Fresh Air Fund, a non-profit agency providing free summer vacations in the country to more than 1.7 million New York City children from disadvantaged communities.
  • Twitterers Who Will Change The World: With Abraham & Harrison’s help, The Fresh Air Fund created a Twitter profile to communicate with other NPOs, current volunteers, potential families interested in The Fresh Air Fund, and donors. In just three months of tweeting, The Fresh Air Fund Twitter profile has over 600 followers and has reached thousands of individuals who they otherwise would never have been in contact with. Not only does Abraham & Harrison help guide The Fresh Air Fund on how to best utilize Twitter in a respectful and value-driven way, Chris Abraham is also eager to help “retweet” The Fresh Air Fund’s Twitter content, meaning that over 3,000 users are seeing this non-profit’s messaging, creating a critical relationship with The Fresh Air Fund that results in support of the NPO. Even more impressive, The Fresh Air Fund was recently nominated to be a part of the “Top Ten List of Twitterers Who Will Change The World” — a fantastic feat for an NPO who has only been a part of the Twittosphere for three months.

(By Lauren Cook) Never has the power of Twitter been more evident than in the last few weeks and months. Once known only by “techies” and early adopters, this micro-blogging site is now slowly infiltrating into the mainstream and more importantly, affecting the way many of us communicate, listen, and learn.

For those not familiar with Twitter, here’s a quick introduction: Twitter is a free social networking service that allows users to send and read each other’s updates (known as “tweets”) that are limited to 140 characters in length (think two sentences at most). At its inception in 2006, Twitter (then known as “Obvious”) was originally created as a tool to be used internally by the podcasting company, Odeo. Two years later, over 3 million individuals worldwide have Twitter accounts and the rate in which news spreads has shortened to, well, 140 characters.

Initially, the goal of Twitter was to allow users to share with their “followers” exactly what they were doing at that moment (ie: “It’s Monday morning and I’m having Cheerios for breakfast”). A common misconception among those who aren’t familiar with Twitter believe this is still the case with the micro-blogging site. In fact, Twitter has grown and expanded and its capabilities have far surpassed solely communicating the mundane details of everyday life.

For instance, take the recent Mumbai attacks in November, 2008. During the three-day battle that left more than 100 dead, social-networking services such as Twitter and Flickr were flooded with news, rumors and pictures of the tragedy by what is now termed as “citizen journalists” — users on Twitter that were tweeting breaking news faster than mainstream media could pick up the same information on the news wires. Many people now describe the situation in Mumbai as “Twitter’s moment.” As a result, major media outlets now uses Twitter to help communicate the real-time public sentiment on various issues, such as Presidential elections, natural disasters, and current events.

Abraham & Harrison has been at the forefront of the Twitter phenomenon since its public offering, sucessfully leveraging the power of micro-blogging for many of its clients. One only has to take a quick look at Abraham & Harrison’s President and COO, Chris Abraham, who is known as one of the top Twitterers of Social Media news, having over 2,700 followers, to understand Abraham & Harrison’s extensive knowledge of cutting edge social media tools.

A fantastic example of Abraham & Harrison’s knowledge of Twitter is illustrated by our work with the client, The Fresh Air Fund, a non-profit agency providing free summer vacations in the country to more than 1.7 million New York City children from disadvantaged communities.

With Abraham & Harrison’s help, The Fresh Air Fund created a Twitter profile to communicate with other NPOs, current volunteers, potential families interested in The Fresh Air Fund, and donors. In just three months of tweeting, The Fresh Air Fund Twitter profile has over 600 followers and has reached thousands of individuals who they otherwise would never have been in contact with. Not only does Abraham & Harrison help guide

The Fresh Air Fund on how to best utilize Twitter in a respectful and value-driven way, Chris Abraham is also eager to help “retweet” The Fresh Air Fund’s Twitter content, meaning that over 3,000 users are seeing this non-profit’s messaging, creating a critical relationship with The Fresh Air Fund that results in support of the NPO. Even more impressive, The Fresh Air Fund was recently nominated to be a part of the “Top Ten List of Twitterers Who Will Change The World” — a fantastic feat for an NPO who has only been a part of the Twittosphere for three months.

Are you thinking about joining Twitter? One word of warning: You can’t become a Twitter sensation overnight. As Chris Abraham says, “Growing a social media profile is like growing a coral reef: after seeding the reef, there are so many things that need to happen before a reef blooms ‘in its own.’” With Twitter, time and commitment are key in order to position yourself as a valuable addition to the community. “You need to be generous — give more than you take — and you need to be committed to the long term,” Chris advises. And it’s not all about your follower numbers.

For instance, once could argue that Lance Armstrong isn’t a valuable member of the Twitter community given that he has over 23,000 followers, but is only following approximately 40 other Twitterers (an improvement since the last time I checked, when he was following a mere 2 users: his Livestrong organization, and one other member of the Livestrong Executive Team).

Twitter isn’t about just talking about yourself, accepting every follower, and never engaging in actual dialogue. Like every other social networking tool, it’s about forming relationships, providing valuable content, listening and (like Chris said), giving more than taking.

There’s an unspoken code of ethics followed by well-respected Twitterers, and a strategy that can help you reach your customers and supporters on Twitter while not opening yourself up to criticism and in extreme cases, retaliation (ever heard of the Motrin Mommies ?). The power of Twitter is increasing daily — do you know how to harness it? Let Abraham & Harrison show you how. (Via Marketing Conversation)

Image via CrunchBase

John Brownlee of Boing Boing Gadgets cracks me up. He is one the reasons why have so much fun in Berlin. I just got off the phone with him and he dropped that he blogged about my business partner, Mark Harrison.

A private moment with Steve Jobs by John Brownlee

My friend Mark Harrison is an intriguing sort: a globe-trotting alpha male who spends winters rubbing elbows with bikini models down in Mauretius and summers either indulging in sport in Berlin or piloting yachts around Cape Horn. He’s also got some fantastic stories about his run-ins with various eccentric business tycoons. One of those tycoons is Steve Jobs.

According to Mark, the year was 2000, and the company he worked for had set up a meeting with Jobs. Their pitch was simple: while Apple at that time owned the educational market up until the end of grade school, they completely lost all of their users by the time high school started, where computer labs became dominated by PCs. Their proposition was simple: team up with Apple and leverage their presence in thousands of schools to expand Apple’s educational market share.

From the very second he sat down with them, Jobs seemed agitated. The second his ass hit the chair, Jobs began rocking back and forth autistically. But as Mark’s colleagues made blunt and undeniable appraisals of Apple’s presence in high school computer labs, the rocking dramatically increased, then exploded… along with Jobs.

A purpling shade of apoplectic, Jobs launched to his feet, flecking the table with spittle. “You’re shit! Your company’s shit! It’s nothing compared to mine!” he screamed, an outstretched finger jutting accusingly up and down. Eventually, his fury was spent, and the situation was defused by some politically expedient cooing noises.

Still, it’s all just so Jobs, isn’t it? Ever since I heard the anecdote, I can’t help but think of Jobs that way. Turgid with rage and quivering in front of a PC or DAP or mobile phone, spraying its display with spittle: “You’re shit! SHIT! DO YOU HEAR ME? Your operating system’s nothing compared to mine.”

Mark used to be a big cheese for Primedia in New York at the turn of the century but I had never heard this story. Please read and laugh. The funny thing is that back in the day, Mark and I were big proponents of Apple and their Apple for the Teacher and Apple for the School program. We were inspired by the Apple Evangelist, Guy Kawasaki, and both wondered why Apple kept on dropping the ball and ceeding market share to Microsoft. Well, after reading this post you will see that is was probably hubris.

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“Abraham & Harrison has been a critical catalyst for the online debut of SURVIVOR CORPS. They helped us create a blogging buzz around the launch of Survivor Corps, offering savvy counsel on strategically targeted audiences who would resonate with our mission. A&H cleverly leveraged the release of my book — I Will Not Be Broken: Five Steps to Overcoming a Life Crisis — to generate word of mouth promotion online and cultivate new supporters for our work to help survivors of war in the United States and abroad. Abraham & Harrison will jump into a campaign with passion and panache. They’ve been responsive to our needs and a pleasure to work with from day one.” — Jerry White, Co-Founder and Director, Survivor Corps

Abraham Harrison, LLC, is an online public relations company focused exclusively on communications in the online space.  The firm has three practices:

• Defensive Online PR and Crisis Management, covering search engine results cleansing and online misinformation correction
• Promotional Online PR, covering blogger relations, online grasstops outreach, social networking site presence development and management, and grassroots online conversation engagement
• Social Media Strategy Consulting, advising clients on the integration and leveraging of the opportunities that social media offers, and helping them avoid and manage the pitfalls it presents

Abraham Harrison, LLC focuses heavily on work with its strategic partners, doing much of its business B2B, white labeling its services through its partners with their broader, more comprehensive, traditional PR and consulting practices.  We find such white-label relationships an excellent way to fit our services into our partners’ larger campaigns, giving our partners a number of lucrative upsell possibilities and a turnkey way to serve their clients’ needs in the online space.