When I wrote my scathing response to the Whopper Virgins campaign as perpetrated by Burger King over on Ad Age’s Global Idea Network, Ian Lurie responded with Whopper Virgins: Not Appalling. Not Brilliant, Either.

Whopper Virgins: Not Appalling. Not Brilliant, Either

Chris Abraham over at Marketing Conversations wrote an thoughtful critique of Burger King’s new Whopper Virgins campaign.

I appreciate Chris’s opinion: The video is at times jingoistic and, frankly, a little embarrassing if you’re an American. Burger King went out of their way to find people in local clothing minutes from major urban centers in Europe. How exactly did they do that? Much of the video is just more ugly Americans pointing and giggling at the rest of the world.

I also see Burger King’s thinking: This is a great viral piece. The effort alone – flying a broiler all around the world to cook burgers, for gosh sakes – is worthy of a documentary.

So, is the Whopper Virgins campaign ‘good’ marketing? Marketing should:

• Help the target audience make informed decisions about products. Nothing about this video does that. Nothing tells me why I’d want a Whopper.
• It should not make the target brand look foolish. Burger King ends up looking (in my opinion) a tad silly. They spent who-knows-how-much money to shoot this. Could they have better spent the money on other aspects of marketing? Or on their product? Also, “Whopper Virgins? Are you kidding me?
• Make me want the product. This video utterly fails to do that. Granted, I’m a classic middle-class liberal. So I have no sense of humor. But I’m also an avid fast food consumer. This video makes me want Wendy’s.
• Take risks. Good marketers take chances now and then. Nothing wrong with that. And this video clearly takes a gamble.
• It should generate buzz. It’s certainly done that, with headlines like “Socially Awkward” and “Just Bad Taste?”.

I don’t think this video deserves the controversy it’s generated. You could interpret it as offensive. But would you consider it as offensive if the video had been done by National Geographic? Probably not.

But it’s not good marketing, either. It’s an art project: A huge investment of dollars in something that probably won’t pay off, in spite of the kerfuffle right now.

How many burgers do you have to sell to pay for that rental helicopter, I wonder?

Photo by my uncle Jack Abraham

Happy holidays! I am writing to you from the Hackenscher Markt Starbucks here in Berlin. The mayor called Berlin “poor but sexy”, a perfect description for this place. Recent news for me is that I’m blogging for the AdAge Global Idea Network about global culture, trends, brands, ideas. I’d like to blog and guest blog more in 09 so let me know if you’d like to give me a shot.

Business-wise, my firm, Abraham Harrison, is going into its third year, doing online brand promotion focusing exclusively on earned media. We routinely earn over two-hundred blog posts per client outreach. If you’d like to know more about my day job, ping me. I don’t want this to become salesy and lame.

I am still in the AdAge Power 150 (122!) with my personal blog and am always up for hearing about interesting stuff to write about. On that note, you can also pop me stuff via Twitter where I am active and @chrisabraham.

I hope you’re having an amazing holiday season. Sure, German druids may have invented the Christmas tree but there’s just something about being home for the holidays so I’m heading to DC for Christmas for a proper experience. I plan to be there from Christmas through January and would love to meet-up if you’re on the East Coast. Hell, I’ll train it to meet. And make sure to let me know if you have any plans to be in Berlin anytime in 2009, I’ll show you around.

Please enjoy my latest AdAge Global Idea Network blog post, Social Media Are Truly Global — Just Ask a Slovakian: Don’t Underestimate the Reach of Twitter, Facebook: (Via Adage)

Social Media Are Truly Global — Just Ask a Slovakian: Don’t Underestimate the Reach of Twitter, Facebook

Recently, I was a speaker at a conference in Bratislava, Slovakia, called Daily Web. Everybody there was super-connected. Everyone was on both Facebook and Twitter. While I was at the conference, I received invites from my fellow attendees get connected on Twitter, Facebook and even LinkedIn.

During a break, I was told that there are about 60,000 Slovakian users of Facebook, using a mix of the available Czech interface and the English. They were all much newer to Twitter, but the conference did have a Twitter profile and I chose to create the hash tag for the conference, #dailywebsk. I was told Facebook is beginning to bogart the populations of local Slovakian communities and there are plans to localize Facebook into Slovakian the way that it is localized in the Czech Republic and Germany.

This got me to thinking. All of the Brits I have been meeting in Berlin are more keen on getting my “Facebook e-mail,” the e-mail that would allow them to easily find me on Facebook, rather than asking for a business card. Are cards going obsolete? Or, at the very least, are your Twitter and Facebook credentials more important on your site, your business card or your name tag than your e-mail, phone and fax?

All of my German friends are on Facebook as well, sharing images and adopting the social network with as much dedication and abandon as we do in the U.S. Same thing goes with my friends from Mexico and Colombia. When I attend conferences these days, I am likely to be recognized as @chrisabraham as I am by my name.

However, I admit that I live in a rarefied air and so there might be issues of connectivity, class and access that I am not addressing here. That said, I am still amazed whenever I take some time to click on over to Twittervision to watch a global representation of the whole Twittering world.

Because of the nature of Facebook and Twitter, localization works very well. Since both social networks allow you to easily communicate with your friends, and your friends are generally a lot like you. There isn’t a lot of cross-talk between English-, German- and Spanish-speakers.

There are no barriers, of course, between the different locales and the different languages. The barriers are emergent. Since I have quite a few Facebook friends and Twitter followers, 2,707 and 2,374 respectively, I get a lot of cross-talk between languages, and that pleases me. What makes me even happier is when I visit someone’s Wall, sort of like the publicly visible whiteboard that lots of students hang outside their dorm room. I often see a mixture of Spanish, German and English, all mixed up, according to each particular relationship.

The feeling I have, however, is that Twitter and Facebook are not perceived, worldwide, as American imperialism. And I think this is fantastic. Why is that? I think it’s because Facebook and Twitter created relatively neutral platforms and then got out of the way. This is especially the case with Twitter, which is perfectly inert: 140 characters. No context, only essential conversation.

After being a part of the Twitter community for a little while, the whole nature of it falls away and it becomes invisible, a simple communications vehicle, disassociated from its origins: like the phone, texting, TV, electricity, e-mail, the internet! Who cares who invented these things, after all, when each nation, culture and people ultimately make it their own. And this is what is happening with Twitter and Facebook — people are making them their own.

I really don’t use MySpace very much at all. In fact, I embarrass myself every time I look at my MySpace profile. That said, every band in Berlin has a MySpace profile, just like every other band in the entire world. Globally, you’re likely to see a MySpace address if the band you’re digging on has an internet presence. Even if your favorite global brand has its own website, there’s a good chance that they also have a MySpace address. A couple weeks ago, I checked out three bands here in Berlin and they all has MySpace URLs: Orchestre Miniature in the Park and Tim and Puma Mimi.

None of these bands think about the gross imperialism associated with their decisions; they have adopted all of this American innovation with complete ease. Back in the day, Friendster had a terribly time sorting out its business model internationally. Its success in Asia bogged down its servers while confounding its salespeople on how to make any money from all these community members who were dedicated participants but not generating any local revenue. It was probably because the worldwide ad networks and the global sales of ads were not there yet, focused mostly on the U.S. market. Now times have changed. Here I am in Berlin being served not simply German ads but also geo-targeted ads based on exactly where my data is being served.

I have taken all of this in due course and just considered it normal; however, I realized tonight that it isn’t normal. It occurred to me that folks might not know how thoroughly adopted these Web 2.0 platforms are worldwide. How many people around the world refresh Facebook and Twitter many times an hour at their workplace, the same way everyone does it, even among an ever-growing population in the Slovak Republic.

I met experimental new media artist, Hasan Elahi, out at an expat event, had a wildly cool night out, and then lost track of him. Tonight I received a note on Facebook from him telling me that my name had just been mentioned in connection with a sensational story I wrote last week for AdAge, Pepsi Apologized to Me for Its Suicide Ads. Hasan told me that Harry Shearer mentioned me by name in the “I’m Sorry” Apologies of the Week © portion of his NPR syndicated show, Le Show, featuring the week’s apologies in the media: good, bad, and ugly. Well, I searched around and found a LeShow airing in Chico, California, (SUN @ 4PM on KCHO-FM 91.7) and listened streaming live from my Berlin Apartment. It was true and you can hear it for yourself, thanks to the quick wits of Phillip Rhoades and thanks to Matt Creamer for tapping me to write for AdAge Global Idea Network:

I decided to respond to the 14 comments written in response to my latest AdAge Global Idea Network, Pepsi Apologized to Me for Its Suicide Ads

Thank you so much for all of your comments.

@Todd Jordan — thanks. I have been thinking about being 20-something in 2008 and I think sarcastic is out and earnest is in. Agencies don’t get it. Their art directors are Seinfeld-era and don’t realize that teens and 20-something are serious. And I think BBDO and PepsiCo are assuming the story won’t leave this medium. I am told that the OJ verdict is going to kill this story on MSM.

CC Chapman knows Bonin and likes him. He’s for real. Here’s another thing about social media and social networks… blowback comes as a result of “who the hell are you.”

If you don’t spend enough time building brand and connection — “Ah, I know you!” — then when Bonin Bough comes to my INBOX, I assume sneakiness, right?

I am being kind to Bonin because I have my own firm and work in the social media PR space, http://chrisabraham.com — this means that I understand how risky and bold PepsiCo’s response was.

Matt and I wondered at the fact that BBDO could be so pre-Internet with their risk-assessment while their Social Media Response Team (is it Edelman?) is so good.

Mind you, the moment I got to Bonin’s “My best friend committed suicide and this is a topic very close to my heart” I balked and considered that sort of admission, from someone I don’t even know, to sound either tacky (at the very least), inappropriate, or just pandering…

@BL OCHMAN I have just been in DC too long around Lawyers, Consultants, Politicians, and too many people who are in the world of Military Intelligence. I assume everyone may be pulling the “iocane powder” switcheroo…

@michaeldaehn I don’t think shamelessness with this level of multinational brand ever works. As a PR professional, we highly — strongly — no, forcefully recommend always responding to this thing with Mea Maxima Culpa — never engage this sort of thing in any space, really. “If you struggle, you’ll only make it worse; and, if you say nothing, it will be even worse than that” is what I say.

@David Moore That’s a very British thing to say. When I was a student at UEA, I almost punched my buddy Paul’s teeth in when he started really laying into the piss-taking. See, Paul was from Cardiff and I, sadly, am an American. We American’s really can’t take a good Mickey.

@CHRISTINE LU I have been watching you online and on Twitter with great interest. You’re doing a much better job with this than I am, that’s for sure. My sincerest condolences for your loss.

@Linda Bogie I am only impressed by @Tweetmeme because it meant that the article was spreading and so people would most certainly respond. I am not impressed. The ads were wrong and appalling. Suicide is not amusing, not funny, and I hate that Suicide Bunny (am I the only one?)

@Michelle McCormack MMM I am glad I am not a nobody. – Chris Abraham | Berlin

Another one of my weekly blog posts over at the AdAdge Global Idea Network came out today, Bratislava, a City to Watch — check it out:

Bratislava, a City to Watch
Residents of the Slovakian Capital Coming to Grips With Credit and Many Eye-Level Ads

I was invited by Zuzana Zentková of In Form Slovakia to travel from Berlin to Bratislava, Slovakia, to keynote the Daily Web Conference. Not only had I never been to Slovakia, I had never really thought about the country, focusing mostly on the Czech Republic instead of the Slovak Republic. My tickets were booked from Berlin to Vienna because, I discovered, Vienna is only 63 kilometers away from Bratislava — only a half-hour away by some fast highways.

So, here are my impressions after a few days there, having lived the high life. The organizers of the conference drove me from the hotel and back, they kept me in a gorgeous room at MaMaison residence and the conference was at the stunning Rotunda pod Slavínom building at the highest point in Bratislava.

Bratislava is a town to explore on foot, bus and tram. There are some very new cars but I am told that Slovakians are having a tough time adjusting to loans, credit and leasing. When they buy cars, they pay cash. In general, Slovakians only buy what they can afford, which means that there are very aggressive “no cash down” and “no money for a year” incentives to seduce Slovakians into buying on credit. The same goes for mortgages and other forms of borrowing.

As a result, there are many taxis, trams and buses on the road. Mostly, though, people walk. I didn’t see a lot of motorcycles, scooters or bicycles. There isn’t a subway system, but there is a world of pedestrian underpasses linking sidewalks together, freeing up the roads for traffic. As a result, there is a strong reliance on very modest-but-plentiful, eye-level advertisements. In Bratislava, the biggest ads are for car insurance, cars, telecoms (especially T-Mobile and Orange), banking, credit, Christmas and for upcoming events. It seems to me that you can make a lot of assumptions based on the sort of ads you can see on the street. By far, the biggest advertiser in downtown Bratislava is Deutsche Telekom’s T-Mobile.

One of the most impressive ads in the entire city sheaths the National bank of Slovakia. A Euro coin emblazons the entire site, with the base encircled with all the bill denominations of the Euro available. It is pretty impressive to behold. Slovakia, is a member of the EU, currently accepting both euros and Slovak koruna. Come Jan. 1, the Slovak Republic will complete its conversion over to the euro. There is no longer any border between Austria and Slovakia. You can easily see the wind farms of verdant Austrian farms from Bratislava high ground. Even though Bratislava is close to Western Europe, Slovakia is so far truly a world away. This is still a country in development. It felt to me like lots of people don’t have a lot.

Still, Bratislava has leapfrogged from simple technology to a very strong and ubiquitous 3.5G telecoms infrastructure — and this leapfrogging often bypasses laptops, DSL and even home computers, I am told by the savvy and world-class high-tech participants of the conference.Jan Horna, the Daily Web conference moderator, told me that there are over two GSM SIM cards for every Slovakian.

I only had three days in Slovakia so my experience is limited; however, Bratislava is a city to watch, especially as the Euro becomes the official — and sole — currency of Slovakia in less than a couple months.

Please check out my first article as a writer for AdAge, In ‘Poor But Sexy’ Berlin, Brands Need to Understand Casual.

In ‘Poor But Sexy’ Berlin, Brands Need to Understand Casual: To market successfully, you need to understand college kids

This is my first post for the Global Idea Network and I am happy to be here. I aim to post once-a-week about my experience in Berlin and around Europe as an expat. Today, I want to talk a little bit about Berlin, the city its Mayor, Klaus Wowereit, called “poor but sexy.”

Berlin is sexy, poor, and the most casual city I can imagine. Everyone wears jeans, t-shirts, hoodies, and some sort of field jacket. At first I mistook this casualness as slovenliness or poverty. No. Berlin’s casualness is very intentional. In spite of limited cash, Berliners are slaves to fashion and remain current. The moment jeans went skinny, Berlin went skinny. When the world became obsessed with Chuck Taylors, Berliners sported them. Current, as long as the fashion palette keeps to caps, jeans, t-shirts, jackets, and sneakers. When my friend Mark wore the wrong sort of casual his friends staged an intervention: the jeans were all wrong, the jacket was uncool, and the shoes had to go.

It occurred to me that successful marketing in Berlin requires marketing to college kids, who are the epitome of poor but sexy, across the board and for everything. How would you sell a car, a cell phone, a pair of panties, a watch, some gum, a bank account, or a credit card to a teenager and you’ll probably get it right here in Berlin.

When it comes to purchases, Berliners judge each others’ fashion sense like they do at college, where how you were dressed had more to do with style and selection — how you wore it — and less to do with the total cost of purchase and where you bought it. Competition in the marketplace comes from flea markets, hand-me-downs, swap meets, and eBay as easily as it may your competitor. Lots of those skinny jeans and Chuck Taylors were scored used from the 80s. I learned from my friend Libia from Mexico City that Berlin is world famous for its used clothing and consignment stores. There is no stigma associated with getting stuff used and cheap — quite the opposite.

There are other concerns when marketing to Berliners: biking, weather, exposure, and the elements. Like college students, Berliners take public transport and ride bikes every day in all sorts of Central European weather. In fact, I have been told again and again that bicycles are neither recreational nor optional. They’re essential to daily life. Like students going to class in the morning, Berliners need to carry everything they need for the day with them. Necessity demands that Manolos are pretty impractical, as are skirts, heavily-styled hairdos, and exceptionally-delicate makeup rituals.

Berlin casual is not limited to kids in their teens and twenties, however. I am talking about my 39-year-old friend Frank, who pretty much dresses in hooded sweatshirts and jeans all the time (with a fierce family brand loyalty to the G-Star brand, universally popular in Berlin) and, coincidentally, dresses just like his two sons, 8 and 10, as you can see in the photo illustrations. Yes, Frank, who runs a production company called The Lime Machine, approved this post.

I have been invited to be a European correspondent to the AdAge Global Idea Network. I am a resident of Berlin, Germany, and will be mostly reporting my experience in Central and Eastern Europe; however, GIN is a moveable feast — it is global, after all. I hope you enjoy the post. Please consider subscribing to the blog. I plan to post at least once-a-week. Plus, there are a wide assortment of other great bloggers from around the world.