One thing that I am not is touchy about the fact that I love what I love. And I love Moleskine notebooks.  And I love manual typewriters, especially the Hermes 3000, and I love quite a lot of other like-minded stuff.  Well, Moleskine notebooks are #122 in the list of Stuff While People Like. Sad but true.

This particular type of notebook is very expensive and was quite popular with writers and artists in the olden days.  Needless to say, these are two properties that are highly coveted in the white community.   In fact, it’s a good rule of thumb to know that white people like anything that old writers and artists liked:  typewriters, journals, suicide, heroin, and trains are just a few examples.

Let’s see what else I like that white people like — the bold ones I feel especially strong about:

• #122 Moleskine Notebooks
• #120 Taking a Year Off
• #119 Sea Salt
• #115 Promising to Learn a New Language
• #108 Appearing to Enjoy Classical Music
• #107 Self Aware Hip Hop References
• #106 Facebook
• #99 Grammar
• #98 The Ivy League
• #92 Book Deals
• #90 Dinner Parties
• #88 Having Gay Friends
• #81 Graduate School
  
• #80 The Idea of Soccer
• #79 Modern Furniture
• #78 Multilingual Children
• #77 Musical Comedy
• #73 Gentrification
• #72 Study Abroad
• #70 Difficult Breakups
• #61 Bicycles
• #58 Japan
• #57 Juno
• #56 Lawyers
• #55 Apologies
• #54 Kitchen Gadgets
• #53 Dogs
• #52 Sarah Silverman
• #51 Living by the Water
• #50 Irony
• #49 Vintage
• #48 Whole Foods and Grocery Co-ops
• #47 Arts Degrees
• #46 The Sunday New York Times
• #45 Asian Fusion Food
• #44 Public Radio
• #43 Plays
• #42 Sushi
• #39 Netflix
• #38 Arrested Development
• #37 Renovations
• #36 Breakfast Places
• #35 The Daily Show/Colbert Report
• #34 Architecture
• #25 David Sedaris
• #24 Wine
• #23 Microbreweries
• #21 Writers Workshops
• #20 Being an expert on YOUR culture
• #19 Traveling
• #18 Awareness
• #16 Gifted Children
• #14 Having Black Friends
• #13 Tea
• #8 Barack Obama
• #7 Diversity
• #6 Organic Food
• #5 Farmer’s Markets
• #3 Film Festivals
• #2 Religions their parents don’t belong to
• #1 Coffee

Holy fuck, I am pretty darn white!

Bloody great, best-in-breed, article about online PR and marketing ethics by my buddy David Gelles of the Financial Times — he is surely a golden child and new media journalist rock star… be sure to put this article in front of your boss, whether you are a PR flack or are a corporate stooge — I think this article is actually going to be printed into the pink pages of the FT on Thursday, February 12 — go pick it up and hand it to the members of the C-suite, Blogs that spin a web of deception:

A web of deception By David Gelles

An overenthusiastic em­ployee from the computer supplies maker Belkin posted an offer online last month – $0.65 for anyone willing to write a positive review of Belkin products on Amazon.com. Several people took up the offer, producing gushing appraisals of Belkin products they had never used.

After a blogger exposed the scam, news organisations jumped on the story. The offer was removed and Belkin’s president weighed in with an apology.

The incident was a public relations disaster for Belkin. It was also a prime example of “Astroturfing”, the unsavoury marketing practice of generating fake grassroots enthusiasm for a product.

Given the anonymity afforded by the internet, it is hardly surprising that deceptive marketing is on the rise. Consumers are spending more time online and companies are seeking new ways to reach them.

But now, in an effort to regulate how employees behave on the web, companies and industry groups are developing their own online codes of ethics. They want to ensure that when staff do engage with social media, they act ethically.

Last year, Coca-Cola established its own set of social media guidelines and distributed them in a memo to all employees. The policy emphasises the need for transparency and encourages employees to use common sense when discussing the brand online. “We’ve always had very diverse channels to reach consumers,” says Adam Brown (pictured), digital communications director. “Wherever they are, that’s where we go. That’s now evolved into the need for a social media policy.”

So when Mr Brown went online to promote Coca-Cola’s Super Bowl advertisements, he followed the guidelines. On Facebook, Mr Brown announced that he was a Coke employee and pointed other users to the Coke ads on YouTube. On Pittsburgh Steelers fan forums, Mr Brown, who is from Pittsburgh, named his employer and then directed fans to the Coke blog, which had an interview with Steelers’ defensive star Troy Polamalu.

Mr Brown said more deliberate engagement with online conversations was a necessity for a global company such as Coca-Cola. “We’re mentioned several thousand times a day on blogs, and there are several hundred tweets about us on Twitter,” he says. “There is a lot of conversation taking place about our brand without us. Where appropriate, we wanted to start getting involved.”

Companies began interacting with social media years ago. But only recently have those involved with the industry perceived a need to develop ethical standards. Among the first to do so was The Word of Mouth Marketing Association, an organisation for the viral and buzz marketing industry. Womma published an ethics code in 2005, emphasising honesty of relationship, opinion and identity.

Since then, many companies have used the Womma code as a blueprint for their own guidelines. “Companies are learning every day that there is a right way and a wrong way to engage with social media,” says Paul Rand, vice-president of Womma’s board and head of its ethics project. “Some companies are learning by touching the burning pot; some companies are learning from the mistakes of ­others.”

One company that “touched the burning pot” is Shelfari, a social networking site for book lovers, owned by Amazon. As it battled for market share in late 2007, it came under fire for its poor design and clunky user interface. Soon, comments appeared on more than 50 blogs attesting to Shelfari’s greatness. “I have been on Shelfari for a couple of months now and absolutely love it,” read one. “Shelfari is such a great site. I joined a couple of months ago and I have been hooked on it ever since,” read another.

But all the comments were posted by the same user, “schaufferwaffer”, who was soon exposed as a Shelfari employee. Shelfari’s chief executive admitted to the Astroturfing (he blamed it on an intern who knew no better), and promised it would never happen again.

Such behaviour is declared out of line in the “disclosure best practices toolkit”, an ethics code drawn up by the Blog Council, an organisation for heads of social media at big companies. The document advises employees and agencies to announce whom they work for when communicating with blogs or bloggers. It also encourages employees to provide a means for contacting them directly, if someone they interact with via social media wants to follow up with a two-way conversation. The toolkit also warns against using pseudonyms.

IBM was one of the first companies to develop its own social media policy. In 2005, it published its “social computing guidelines”, which insist that employees write under their own names, using the first person, and make it clear they are speaking for themselves and not on behalf of IBM. It also prohibits employees from referencing clients, partners or suppliers without their approval.

UPS is developing its own online ethics policy after recognising how damaging Astro­turfing and other online misbehaviour can be for a company’s reputation. “If one of our airplanes goes down, we have a very clear plan for getting information to the media,” says Norman Black, director of global media services. “We realised we did not have a good plan for responding to a crisis on the ­internet.”

In some countries, deceptive marketing practices are not only frowned upon but also illegal. In the UK, the law identifies “falsely representing oneself as a consumer” as a punishable offence. And in 2006, the US Federal Trade Commission issued regulations stating that word-of-mouth marketers must disclose their relationships. But in spite of these new rules there has been little enforcement of the measures.

Even without prosecution, Belkin seems to have learnt its lesson. Melody Chalaban, speaking for the company, says Belkin will soon be holding seminars to teach employees how to interact ethically with social media, and is also considering joining Womma. “We want to stress that this is an isolated incident,” says Ms Chalaban. “We don’t endorse or condone unethical practices like this.”

Side Bar: The last post: underhand tactics can end in a PR disaster

* Flogging. Fake blogs can help companies get a personal voice behind a marketing campaign – but they risk a PR disaster if they are uncovered. When Sony tried to boost sales of its PSP portable gaming unit, it started a blog supposedly by two boys who wanted PSPs for Christmas. When it was revealed as a fake, Sony apologised and took it down.

* Astroturfing. A technique that gets its name from the practice of generating fake grassroots enthusiasm. One Florida company, PayPerPost, serves as a matchmaker between companies willing to pay for good press and bloggers willing to plug products that they have never used. After receiving criticism, PayPerPost now requires bloggers to disclose that their posts are sponsored.

* Comment spamming. Flooding the comment fields of blogs with enthusiastic notes about a company, even with full disclosure, is not welcomed by web users. When a Motorola employee commented on dozens of posts on a technology blog – each comment a plug for the new Motorola Krave – bloggers responded with snide criticisms of his spamming, which duly ceased.

Copyright The Financial Times Limited 2009

The future of Social Network Services (SNS) can be discovered on High School and College campuses. I believe that topic-specific “vertical” SNS’s are very important, but I also think that the model needs to be University-like – a modularized SNS. There needs to be a campus “brand” (or University) within which the topic-specific “clubs,” “houses,” “fraternities,” “dorms,” and “interest groups” can interact – somewhere where crossovers, cross-fertilization, and aggregation are encouraged – no, needs – to happen. I hate SNS sites like boompa.com – a site devoted to your favorite cars – because I am not JUST a car guy.

I am a car guy for sure but I am also interested in rowing, in biking, in Thomas Pynchon, and in talk radio – Boompa might be successful in the short term, but in the long-term, the real power would come from creating a open, creative, resource-rich platform/campus/university/high school and maybe create a school of engineering, a liberal arts school, a law school, a dining hall, and so forth, but then allow the SNS to find itself.

To allow the SNS and its members to find their own voice, their own interests, and their own passions – which may well be very different from what is first assumed by the creator. Google gets this, though not yet within the construct of the SNS’s. What Google did do successfully was to buy USENET – the original newsgroups – and then build an superstructure on top of that – make it modern, sustainable, durable, and more readable.

Google returned USENET to relevance in a world that considered newsgroups and IRC to be dead or dying. Each and every one of communities on USENET is amazingly vertical, but they could all back up and back out to the larger USENET community – to the equivalent of the “welcome new students??? meetings and gatherings colleges offer to entering Freshmen.

Communities that are too vertical tend to shoe horn the “general topics??? conversations into hidden “off topic??? eddies. That is just the opposite of what should be done. The conversation should be general, cross-pollinating, and then move, after a conversation starts, into another room.

Start with an amazing platform, collect users, listen and watch them to see how they’re playing with the software application objects, widgets, and tools (are they playing with the toy or the box?), and then build for the users base, withholding judgment. Digg is a case study for this: start small, grow organically, and allow your members to find themselves.

The developers of Digg realized that after initial vertical growth based on the general members of Slashdot (techie, geeky, teens, boys), digg would suffer from the same sort of vulnerabilities that Slashdot suffered when Slashdot didn’t evolve and grow and broaden itself.

People love talking about Linux, but when happens when the Dow drops or the elections come? Where will the conversation happen? Where is the “kitchen??? at the party where every eventually goes to just talk about general interest stuff? Unless there are opportunities to express and share so-called “off-topic??? conversation right there, within the community in which members are already committed, with members to whom they’re already committed, then they are bound to go elsewhere.

Starting small and allowing the community to design itself is much different than starting big and losing one’s focus. Other mistakes happen when community builders make assumptions as to what participants, members, and lurkers want. Another mistake is putting a wall up around the community so that non-members cannot get a full feeling for the community from without.

The best SNS’s, virtual worlds, and online communities are honeypots. By honeypot, I am not suggesting, “a server that is configured to detect an intruder by mirroring a real production system. It appears as an ordinary server doing work, but all the data and transactions are phony. Located either in or outside the firewall, the honeypot is used to learn about an intruder’s techniques as well as determine vulnerabilities in the real system.” Although I am, sort of. The best SNS needs to be appealing, attractive, sweet, and compelling. Community-builders and SNS ASP developers need to be willing learn about member techniques, interests, processes, and needs, as well as determine “vulnerabilities” in the SNS platform that may repel, turn off, or limit the evolution and growth of the community.

To channel Chauncey Gardener for a second, one must do whatever one must to make sure that the earth in the garden is moist and well fed, one must seed well and completely, one must keep the garden in sun and water, one must encourage the garden to grow as it will for only in its growth will the garden be successful, and then, after rigorous growth, pruning and weeding must be done, only in order to allow the garden to be healthy, not to turn the garden into topiary. Okay, I am done.

Digg allows all of these things. Digg is perfectly useful and compelling even as an alien, but it is way more fun and interesting when you’re a citizen, that’s for sure. An SNS community needs to be as attractive as possible because exclusivity is no longer essential or even valuable. What is valuable is “useful,??? “interesting,??? and “authentic.??? They also have to have community buy-in and the best enjoy a certain fanatical devotion. Just like the best Universities and Colleges.

And Digg allowed its member to tell it when it was time to evolve past tech and geek news. Digg did not limit its scope or define itself too tightly with being “gear for geeks??? or “news for nerds.??? That would have ultimately been the death of Digg.

What the best Universities (such as Yale) understand is that it is not the student who is blessed and honored by being accepted by a top college (Yale College) but rather it is the college that should be blessed and honored (and should be grateful) that such a quality student is accepting its offers and actually attending – choosing – their particular school: Yale instead of Princeton, Brown, Harvard, Oxford, Cambridge, Dartmouth, Stanford, Columbia, Berkeley, etc…

Harvard, too, is aware that although in the short-term Harvard makes the Harvard Man, over the long term, it is Harvard Men who made Harvard and continue to make Harvard. “Who have you graduated recently???? Unless the quality and character of its students and alumni remain top-drawer, Harvard is not guaranteed its position as “top three??? in USA Today alongside Princeton and Yale. No matter how grand its endowment.

So, Harvard and Yale spoil their students rotten! My friends who attended Harvard or Yale college swoon over those 4 years like I swoon over my first love.

Likewise, SNS’s, virtual worlds, and virtual communities need to realize that at any one point, their brand is only as good as the collective that is manifest in the users, the members, the lurkers, the stewards, and the alumni of the property.

This isn’t only true in SNS’s. The same thing can be said of the most successful message boards and online communities. The most important distinction, I think, is that all of these “rooms” and all of these “clubs” and all of these spaces where (and are) defined and created by the communities themselves. Sui generis. And this sort of ownership – “for us by us,??? as the slogan goes over as Howard Rheingold’s Brainstorms community – should never be underestimated.

The Well has Howard Rheingold as a member and alumnus, for example, and the credibility of all that he has made and done; over time, more and more virtual communities, virtual worlds, and SNS will be known for their members as well: who studies, who studied, and who wants to join.

“What’s in it for me??? (WIIFM) and the concept of pride of ownership are important – essential – ingredients of a sustainable, deep, thriving, and healthy community. The success of MySpace and of Facebook is that the verticals are not (were not) defined for them by their grand architects – they are self-creating, self-forming, and also self-destructing. They form, reform, mutate and disperse after they hit a limit of general conversation and then either break off and reform into an “interest group” or “club” or they self-check and work to “get back on topic.”

SNS’s and communities in general tend to be formed in one of two ways: like Paris or like London. Intelligence Design (architecture) or Emergent Design. The later never looks very beautiful or the way people – or the creators, investors, and architects – expect (or want) it to look, because investors and designers tend to not be able to control it – and when they do try to impost order, often in a heavy-handed way, they also tend to scare off all of their members, too.

This organic revolution has proven its success online time and time again. The Internet does not respond (well or at all) to command and control. The smartest Web 2.0 platforms allow the “masses of asses” (yes, the customer; yes, us) to define the platform and the experience – their own and collective environment and experience.

MySpace does this amazingly well and so does Facebook. Until recently, Friendster suffered from a vision and used command and control tactics to try to coerce its users that “it didn’t really want to do things that way??? and Friendster members abandoned in droves to platforms and experiences not so monitored by “mom and dad.???

A command and control grand vision doesn’t work when you develop an environment that needs to be truly both attractive and compelling much more than it needs to be informational or instructional. An SNS needs to be attractive, diversional, compelling, amusing, and entertaining – never limiting.

My analogy of college and high school never mentioned classrooms or classes for training or learning. People do enough of that at school and at work. An SNS needs to give its users a university campus without any expectations or concepts of dropping out, getting judged, doing homework, or being held accountable for anything.

A good SNS should be all late-night wine-influenced discussions of Descartes and Plato and the summer afternoons on the quad and the time playing Xbox with your roommates.

When I go onto my long-term online communities, the Well, The Meta Network, USENET, and Brainstorms, there are many very deep and very vertical communities, discussing things as frivolous as fashion and video games and as deep as how to survive cancer, how to get a post doc grant, and very deep discussions on “spirit,” “chaos theory,” and “world politics.”

What makes this amazing and sustainable is that there are an infinite number of ways to get along, to move into a space of intense conversation, and then to pull back into common areas, just to see who’s around. In a university setting, this could be the dining hall, the quad, the commons, etc. These spaces are very important.

If you think about all of this in terms of evolution, then we can think about the way things evolve in the most perverse ways when isolated from others of its kinds. So, if there are impervious walls – gaps or voids, mountains or ridges – between these vertical markets, SNS’s, and communities, then there may be an initial success, but there can also be a terrible volatility. One plague or drought can decimate a population completely.

Having a commons allows members and visitors to have a place to meet new people, have new experiences, and learn of new clubs, new opportunities, and new places – inbreeding versus crossbreeding. Ultimately, a diversity of visitors helps build a more resilient, invested, and self-identifing community. They will become “students for life??? at best and proud alums at worst. They will carry the brand awareness, even if their lives become too busy to participate any more.

They will become life long brand ambassadors for your community. Proud alumni.

And, in terms of “viral marketing,” it is also important when it comes to a member of an SNS “inviting his friends” – not all of my friends have the same vertical interests that I do… They could have very different interests – but as I explore the “commons” of an SNS, I can note that there are things happening online that “friend x” and “friend y” would love, and that would be my incentive to invite them on board.

Boompa? I am the only person I know in my entire community – that is not true, my buddy has an Audi S4 – who is into cars. My buddy is an Audi driver and I am a BMW driver. Does that mean we’re both drivers? Does that mean we love cars or our particular car? Do we cross over on performance sedans? On German cars? On luxury cars?

You have to offer the tools to allow the market to choose for itself, otherwise, you might never find out that the SNS needs all three, or none at all.

A “Modularized SNS” should be neutral like a university (unlike MySpace, which is pretty pre-defined as to what the demographic is), and there are lots of “vertical niche SNS’s” (e.g. car enthusiasts, gourmet cooking, travel, Rolex fans, Republican politicos, etc.) That way, everyone can form a SNS experience that actually fits them by modularly assembling the groups of people who have similar interests, (not just friends-in-common!)

When I sell Abraham Harrison‘s blogger outreach and blogger PR services I tend to focus on the initial promotional and profile benefits associated with having hundreds of highly targeted organic earned media blog posts show up almost overnight on behalf of our clients.  If you would like to know what this sort of campaign looks like, check out our case studies.

That’s not it, there’s more. As I have mentioned before, unlike SEM, these blog posts, reviews, and mentions are permenant and not ephemeral.

Finally, there is the issue of the powerful and amazing SEO benefits associated with having over 100 bloggers choose to write about your brand, product, campaign, or service.

Unlike pay-for-play services like Review Me, PayPerPost, or IZEA, the blog posts written by the bloggers we reach out to are not pay per post, they are earned media.  When my team and I reach out to our A-Z list bloggers along dozens of verticals targets, it is up to each blogger to choose to accept our message and decide that what we’re offering is worthwhile to post or Twitter.

There is real power associated with this sort of thing. Like any journalistic or consumer-generated promotional pitching, results are not guaranteed; however, we have done this for over two yearsd and our penetration, success, and results have improved over time.

If you want to see the sort of posts that are associated with this kind of blogger PR pitch outreach, here are some examples:

• Thank You All Who Supported International Medical Corps!
• Thank You Operation Survivor Bloggers
• Thank You International Medical Corps Bloggers
• Thank You Again Survivor Corps Bloggers
• Thank You Fresh Air Fund Bloggers
• Book Promotion with Blogger PR 

I am always to allow these things to be as transparent as possible.  What’s more, linking back to all of the fine blog posts that bloggers have shoehorned into their busy days is sort of a link love thank you.

And, to be honest, Google thinks were the bees knees because the content that our messaging drives real content. In all cases, we’re at the mercy of the blogger — if we’re not smart, generous, engaging, charming, positive, responsive, and even supportive, we’ll get tarred and feathered, and so will out client.

We’re better than that.

With each blogger outreach that results in a hundred or more organic earned media, highly-textual, brand-centric, keyword-dense and diverse, and often times almost completely based on the Social Media News Releases (SMNRs) we create for the client, the level of powerful Google, Live.com, Technorati, Ask.com, and Yahoo! love is not only formidable, but, over time, and much sooner than you think, both our social media new releases as well as our blogged content can challenge our clients for top-spot, which is OK because we’re not their competitor.

Here are some examples of client SMNRs we especially like, feel free to check them out:

• http://anamigo.smnr.us
• http://freshair.smnr.us
• http://banclusterbombs.smnr.us
• http://freshairfundcounselors.smnr.us
• http://survivorcorps.smnr.us
• http://iwillnotbebroken.smnr.us
• http://internationalmedicalcorps.smnr.us

I have almost ten-years of SEO experience and have always done things the right way, and Social Media and Blogger PR is the right way. None of us coerce any of our bloggers into blogging, we’re just able to figure out how to appeal, how to give, how to engage, how to message, and how to ask for what we want from our long tail list of upwards of 500 A-list blogger and 30,000 B-Z list bloggers.

Anyway, if you’re interested in learning more or getting on a call with my Director, Dan, my CEO, Mark, and/or me, pop me an email and we’ll sort it out.

(Via Marketing Conversation)

I just received this email from Frank Luntz:

To: Friends & Family
From: Frank Luntz
Re: A New Beginning
Date: November 5, 2008

---

The end of the most interesting election in modern times will also be the end of my career with Luntz, Maslansky Strategic Research. Having sold my company to the good people of Omnicom, it’s time to move on.

When I hired my first employee and opened up an office in the basement of my townhouse in 1992, I never dreamed that I would someday have the honor of working for presidents, prime ministers, and CEOs of the world’s most successful companies and most influential foundations. Our roster of corporate and public affairs clients is unprecedented for a firm of our size, and I’m so deeply proud of them and the positive impact they have had on their customers, their communities, and the world at large.

I am also grateful for the privilege of analyzing the great events and social trends of our time in so many diverse public settings. While I may have a face for radio and a voice for newspapers, the willingness of so many network presidents and executive producers to give me the opportunity to apply the skills of public opinion to explain the who, what and why of the world are some of the most fulfilling and enjoyable moments of my career. I can never adequately thank them for making life so interesting and invigorating.

But a time comes in everyone’s career where it becomes important to tackle new challenges and scale new mountains. Now is as good a time as any to get out of DC and start examining more closely what is really happening in American life and culture. I also want to take my research of words to an entirely different level, applying it where it has never been applied before. There’s a lot I still want to learn and do – and staring at the Pacific Ocean from Santa Monica, California is as good a place as any to do it from.

So while I will be leaving my home and my company, I am certainly not retiring or disappearing. I’m much too young and much too excited about what’s ahead. But I don’t plan to work as hard – at least that’s the plan. Those of you who know me well know that I work 18 hour days, seven days a week. This year alone I will have flown more than 300 days and logged 300,000 miles … and frankly … I’m tired. I need this change of scenery and change of pace to recharge my batteries and extend my shelf life.

Not everything will change, however. I have been offered and accepted the privilege of serving as “Chairman Emeritus,” of LMSR, a title normally reserved for people who live past their sell-by date. And while I may be gone, the company name will remain the same, as will the team I have painstakingly assembled over the past decade. These are uniquely capable people with solid research experience and the most creative brains I have ever worked with. I recommend them highly for all your research needs.

And if you are looking for advice and guidance, I’m definitely still around and still in business.

To end on a personal note, I did not learn until the death of my father how much he enjoyed my frantic calls asking him for help or guidance – and that he missed them when I grew old enough to handle these tasks on my own. You don’t realize how much I appreciated the chance to serve you – even when the calls were late and the tasks were tough. While I have made my share of mistakes, I do not regret a single minute. You have given me a very fulfilling life, and I thank you for making it worth living.

Frank

Here’s a version of this email online.

I have finally gotten around to catching up on all the Atlantics that have piled up in my absence in Berlin. One very compelling article is an anonymous essay written by “Professor X,” In the Basement of the Ivory Tower.

I am still trying to sort out my thoughts on this — please excuse the disjointed nature of this post. Would you be so kind as to comment?  Maybe a conversation is just what I need to sort this out.

The premise is that many of the colleges and universities that populate the United States are are not actually members of the Ivory Tower.

And, if they are part of the Ivory Tower, they are in the basement. As a professor at one of these “basement” schools, Professor X suggests that the majority of the students who come through his English class should not be there — that America’s obsession with college educations, graduate schooling, and professional degrees as de rigeur is seriously messed up.

Why?  Because not everyone is capable of becoming collegiate.

America is a land of opportunity where everyone is equal and all it takes is hard work and focus to do whatever  and become whatever one desires. According to In the Basement of the Ivory Tower, however, this is not so.  From his vast experience teaching remedial high school-level English classes in the guise of Introduction to College Writing (English 101) and Introduction to College Literature (English 102), Professor X believes that the vast investment of time, money, debt, and academic shame associated with going to college if you’re neither prepared or intellectually capable of doing so can be ruinous to the finances, ego, pride, and self-esteem of all of the folks who fail out, still saddled with relatively enormous loans and a send of abject failure associated — all for naught!

I never believed this, myself — all of my friends are bloody brilliant — but I have started to begin to believe, especially in light of the sort of comments I have been receiving in response to my series of incendiary posts about Whales:

• Will Subliterate 17-Year-Olds Save the Whales?
• Wisdumb of Crowds: SAVE THE WHALES
• “Don’t Save the Whales” Review: “you obviously is idiot”
• u are a bitter old man all alone trying to get attion because u are lonly and missible
• May God Have Mercey [sic] on your Souls

I know. I can’t stop making fun — and that I am in fact an Awful Awful Man but I am actually starting to wonder what I can do to encourage these kids that actually saving whales requires a rigorous education and lots of training and support. Saving whales requires amazing copy writing skills and the ability to network, fundraise, and communicate.

Are these commenters “just young” or are they just “communicating casually?” I was pretty literate and intellectually curious when I was in 6-12th grade!

I was writing and researching and participating in my school’s newspaper from 7th grade (my high school spanned 7-12th grade).  So where all of my geeky, nerdy, intellectual friends, too.  I was a book worm. I preferred to spend my time in Hawaii at the library than I did the beach.

I think the problem lies in the incestuous nature of intellectualism, of the academy, of the Ivory Tower, and of the social network associated with urban centers, university towns, and professional and corporate communities.

I was at BlogPotomac the other week and everyone there said that they suffered from Social Network Burnout — but outside of the Social Network Maven world, most people may have a MySpace or Facebook profile, but that’s it — no digg, del.icio.us, reddit, Plurk, Pownce, or anything else!

The same thing happens with regards liberal Democrats in the USA — everyone in NY, DC, Atlanta, Austin, San Francisco, Connecticut, New Jersey, Los Angeles, Chicago, only know Democrats, activists, and people who voted for Gore, Kerry, and who support Choice and evolution in schools — but that’s not America proper!

I mean, of course there is great diversity of belief, politics, and passion, but extrapolating personal beliefs and political, professional, and academic expectations can result in the sort of myopia that can not just leave children behind but might just well leave most Americans behind as well.

What is the current state of vocational training in America?  Why are our public universities, colleges, and community colleges so limited in their scope?  Should these publicly-funded places offer training and services for everyone, where everyone includes opportunity for lives wearing other collars than white!

I see this all the time in technology and the Internet — people just aren’t interested in being geeky. There is no interest there, even when I get into conversations with doctors and lawyers. I always took to being a geek. I always took to being a book worm. Mind you, my parents were both bookish and in the art world, so I guess my vector was partially chosen for me.

Much of the time, it all comes down to just not being interested. Not caring at all. The “I don’t have time for this shit” theory when you’re sitting in class wondering why you’re there instead of at your desk or in the store or at you job, making money for today, tomorrow, and for your family.

Life is messy and there is no need to make it any harder.  Yes, I understand that there is a lot of incentive for these college and universities to broaden their appeal to just about everyone, but my friends like to speak of “opportunity costs” — will going to business school and spending two years in school add to your marketability and brand more than staying in your current job?  What is the opportunity cost of attending a college, spending money you don’t have, and then fail out?  What is the opportunity when you try your hardest and can’t handle the stress or have too many things going on in your life to actually spend the time and attention required to thrive in academia.

I think one of the issue here has to do with our K-12 education. There are quite a few high school graduates who need to basically redo high school — especially if they are returning to college after years away as mature students.

Back in the day, there were all sorts of public services and night schools that were virtually free — they allowed people to take remedial course, to bone up before moving on, and to learn English as a second language.  Are these sorts of services still serving Americans or have they all become privatized into the sundry schools soliciting me late at night?

Please join me in the comments — I would love to continue the conversation and sort out my thoughts along with you.  Thanks in advance.

Abraham & Harrison offers its clients comprehensive Online Conversation Marketing campaigns based on the core fundamentals of effective Marketing Communication techniques. We integrate Online Publicity, Online Grassroots & New Media Marketing, Business Intelligence and Search Engine Services to ensure that our clients’ message, the right message, is being portrayed in every corner of the digital space. Additionally, we offer our expertise in the areas of profiling, intelligence, forensics and crisis management. Although Abraham & Harrison offers its clients the ability to cherry pick the services that best suit their needs, we strongly suggest customized, tailored packages of services for most clients, as our experience has proven the power of an integrated, comprehensive approach.

Please see our website for further information: http://www.abrahamharrison.com/

Abraham Harrison LLC Services

Online Publicity and Blogger Relations

Not unlike traditional public relations, the Abraham & Harrison Online Publicity and Blogger Relations strategy not only identifies the right people for you to be talking to, but also connects these people with your brand and your message. In targeting the true online opinion leaders, we are able to not only hone in on the demographic communities that matter most to your brand, but also promote your products and services in a favorable light. Online Public Relations is an ideal brand awareness and brand promotion solution for small to mid-sized businesses looking to increase their visibility online. In leveraging the constant flow of online chatter, the Abraham & Harrison team creates and fosters relationships based on like-mindedness, or the opinion leader’s likelihood to be receptive to your brand and messaging. It is the relationship building aspect of this program that makes Online Publicity an optimal solution for prospective clients that have the infrastructure to support and maintain relationships with interested parties.

Examples of typical Online Publicity campaigns include: Event Publicity, New Product Launches, Crisis Communication, Brand Re-Information Campaigns, Overall Brand Awareness/Promotional Efforts.

Online Grassroots and New Media Marketing

Also referred to as Online Advocacy or Online Guerilla Marketing, Online Grassroots and New Media Marketing is an integrated approach to identifying and reaching your targeted demographic from the bottom up. These programs are a quick and effect means of spreading news and information to a targeted network of online influencers within the blogosphere, message boards, video communities, social bookmarking sites, listservs, etc. This strategy involves the development of key creative and general messaging by the client and allowing our team of Online Grassroots experts to run with it, determining the best way to roll that up into what the demographic audience would be most receptive to. As opposed to the much targeted approach of Online Publicity, Online Grassroots Marketing allows us to capitalize on the “long tail,” or the complex nature of online chatter in which dialogue about our client’s brands isn’t always localized within its primary, secondary or tertiary demographic targets.

Examples of typical Online Grassroots Marketing campaigns include: Social Network Marketing, Asset Distribution, Social Media Marketing, Viral Marketing.

Business Intelligence

Collectively, the Abraham & Harrison Management Team has over 5 decades of global branding and marketing communication strategy experience. It is with these years of experience that we have learned that for some clients, their bottom line is most affected by having real-time, accurate business intelligence information about market landscape, trends in their overall brand perception and valuable online opinion about their competitors. The deliverable on these initiatives is a comprehensive, detailed report, evaluating and analyzing trends within the mediasphere; blogosphere; user generated content outlets, message boards and forums. The Online Business Intelligence service also gives the prospective client to determine which demographic communities about which they are most interested in gaining information. These reports can be delivered as a one-time State of the Union analysis or as an ongoing trend analysis, depending on the client’s needs.

Search Engine Services

Brand of the world, large and small, know that visibility of favorable content within key search engines can make or break your marketing and public relations initiatives. In addition to offering tailored marketing communication and business intelligence solutions to our clients, Abraham & Harrison is also a full-service Search Engine Marketing agency. Programs falling within this department include: Traditional Search Engine Optimization (Promotion), Defensive Search Engine Optimization (Protection), Domain Name Protection and Domain Name Services.

Online Reputation Clean-Up and Defense

Despite providing Internet users with a wealth of accurate information, some brands have faced the hard reality of the adverse affects that negative online chatter and mis-information can have. Fortunately, the majority of these trends can be reversed, if treated early and in the right way. By providing clients in need of Online Reputation Clean-Up and Defense services, the Abraham & Harrison team harnesses the power of an integrated approach to attach negative opinions and misinformation from all sides. In combining our Search Engine Services (including Domain Name and Defensive SEO), Online Public Relations, Business Intelligence and our Online Grassroots and New Media Marketing Programs, the Abraham & Harrison team is able to deliver quick results. In the past, we have proven effective in minimizing the visibility of unfavorable content online, countering misinformation with real information and creating valuable allies among online opinion leaders on behalf of our clients.

About the Founding Partners

Mark Harrison, Founding Partner and CEO

Mr. Harrison’s unique history of professional experience blends technology, education, business, and international affairs. Trained as a diplomat, Mr. Harrison has worked with UNHCR, the IMF, and the World Bank Group. He has served as a political functionary, technologist, and journalist in the US, Europe, Thailand, Israel, Tanzania, and Guatemala.

He has served as CTO and Technical Counsel to a companies ranging from Fortune 500′s to start-ups, and has guided projects across the globe. He served as a technology adviser to Primedia, the US media conglomerate, Channel One, the world’s largest in-school education and television news network, and largest minority-owned TV network in the US. He has built systems and infrastructures for the afore-mentioned organizations as well as a number of other major corporations including Booz, Allen & Hamilton, and Bell Atlantic/Verizon. Mr. Harrison currently acts as CTO and marketing adviser to Techcelerator, the Silicon Valley venture development firm headed by tomandandy.com’s Tom Hajdu. He is also an associate of Joseph Jaffe’s New York based new media marketing company, crayon LLC.

Over the past 15 years, Mr. Harrison has taught at the secondary, university, and post-graduate levels in the US, Canada, Germany &Tanzania, and has developed curricula in business, academic methodology, languages, and technology. Mr. Harrison has lived and worked in Africa, Europe, the Middle East, Asia, and Latin America and speaks English, German, French, Swahili, and Spanish.

Chris Abraham, President and Founding Partner

Chris Abraham is an Internet analyst, web strategy consultant, and adviser to the industries leading firms, specializing in web2.0 technologies, including content syndication, online collaboration, blogging, and consumer generated media. Chris is a leading expert on corporate and PR blogging with a focus on citizen journalism, new marketing, and search engine optimization (SEO).

In addition to his roles as consultant and analyst, Mr. Abraham currently acts as Chief Marketing Officer and technology adviser to Techcelerator, the Silicon Valley venture development firm headed by tomandandy.com’s, Tom Hajdu. He is also an associate of Joseph Jaffe’s New York based new media marketing company, crayon LLC.

Mr. Abraham is one of the internet’s social media pioneers, having entered the scene in the early 1980′s in the days of BBS’s via dial-up over 200 Baud acoustic modems. Throughout the 1990′s, he was a core member of the ground-breaking, Washington, DC-based Meta Network (TMN), and its parent company, Caucus Systems where in 1999 what is today known as “Web 2.0″ and “Enterprise 2.0″ was defined in colleague Tom Mandel’s whitepaper “How Companies Think – Creating Collaborative Intelligence Online” and executed on a daily basis for companies, universities, and organizations via the seminal social media platform, Caucus Software. For more than a decade, Mr. Abraham laid the groundwork for today’s modern social media as an online facilitator with Caucus Systems clients serving such clients as IBM and the US Government, and teaching with the University of Kalamazoo in the Education for the Arts project – the world’s first accredited online high school course in creative writing.

Before moving to his current position, Mr. Abraham was a Senior Account Supervisor and a member of the Interactive Team at Edelman in Washington, DC, doing online public affairs. Before joining Edelman, Chris was Technology Strategist for New Media Strategies, a pioneer and industry leader in online brand promotion and brand protection. At NMS, Chris directed the technology strategy for the firm, including the development, deployment, and launch of client and internal corporate blogs, marketing blogs, vertical industry blogs, PR blogs, promotional blogs, public affairs blogs, social networks, and podcasts.

Prior to joining NMS, Chris was a Washington-based technologist for over a decade. As Managing Director for Berlin-based beehive North America, Chris focused on developing web applications and offering training for corporate clients such as Pfizer. As GNU/Linux SA and online facilitator for Caucus Systems, Chris hosted virtual online events and communities of practice for clients such as IBM and eForum 2000.

Chris Abraham maintains the PR and marketing blogs, Because the Medium is the Message and Marketing Conversation. The blogs were originally designed as a laboratories in which to explore the media, the mediasphere, the blogosphere, marketing, PR, and buzz marketing but has expanded to become a media filter, including technology, blogging, pop culture, memetics, news, and analysis; meaning just about anything. Chris recently spoke about the main stream media and citizen journalism on the BBC World Service radio program World Have Your Say during the We Media conference in London.

Mr. Abraham is an active member and attendee of former US Ambassador Phil Lader’s Renaissance Weekend conference where together with other industry leaders, US Senators and Congressmen, former US Presidents, renowned artists and writers, and other cultural, political, and business leaders he has spoken on topics ranging from new media to technology futurism to virtual company management. He is an experienced sailor with thousands of blue water miles to his credit, an impassioned rower with his own single shell housed on the Potomac River, an avid bicyclist, a trained and qualified dive master, and an accomplished photographer with over 20 years of professional experience and thousands of images with the world’s top stock photo agencies.

Abraham & Harrison Vision Statement

In the rapidly changing world of marketing and public relations, the lines between traditional strategies and new media strategies continue to shift as the line separating the two is constantly moving. What was once viewed as impossible, is now quickly transforming into more and more of a science, with the Internet emerging as a unique and remarkable platform for consumer and business communication. Faster now, more than ever, people around the world are able to communicate with rapid fire quickness. Formerly “untappable,” obscure word-of-mouth is now a medium that many brands are leveraging to disseminate information; promote their products and services; as well as protect their namesakes. In this day and age, we don’t need to remind you of the Internet’s effects (be it favorable or dismal) on many popular brands. It is this phenomenon that has made Online Conversation Marketing an ideal solution for a variety of notable brands, ranging from Internet start-ups to public interest groups to major consumer brands.

Abraham & Harrison is comprised of a trained team of media, marketing and public relations experts working together to drive positive online presence on behalf of our clients. Operating in a “virtual office,” the Abraham & Harrison team is spread across four continents, representing more than 10 time zones and almost a dozen languages. This dispersion has given us a notable competitive edge, allowing us to quickly and effectively employ comprehensive Online Conversation Marketing Campaigns within more than 50 countries. Despite its benefits, the “virtual office” does not provide for the ideal environment for rapid response communication, in a traditional sense. Though Abraham & Harrison has proven its ability to provide crisis communication and react to changes in campaign strategy and messaging, we do not operate in a newsroom and are unable to collectively stop on a dime and refocus in the same way that traditional PR houses are able.

Online Conversation Marketing grew out of the increasing importance of relationships as it relates to effective branding via the Internet. Despite the wealth of information and opinions “out there,” Abraham & Harrison understands that an elite few lead sweeping trends in Online Conversation tone, volume and reach. These Online Opinion Leaders or Influencers continue to break news and share opinions that reach hundreds of thousands, if not millions of consumers everyday. Thus, the overarching strategy of Online Conversation Marketing is influencing the influencers – much like securing online endorsements on behalf of our clients. Unlike the formalized world of traditional marketing and PR, an effective Online Conversation Marketing Program takes much longer to develop, as Abraham & Harrison is in the business of securing positive relationships with often busy Opinion Leaders. We have been able to complete campaigns on behalf our clients in as little as 6 weeks, however, the turn around for the majority of brands is generally several weeks, if not months, longer. The “public” that we relate to is not the mainstream media, whose relationships can often be bought and sold; the “public” that we do relate to are the online influencers, who oftentimes, are no more than regular Internet users with a well crafted, interested blog or website that has drawn in its own audience. Although Abraham & Harrison already has a sundry of these influencers in pocket, we often have to develop new relationships on behalf of our clients, given their diverse demographic targets and needs.

Abraham & Harrison leverages email to conduct the majority of relationship building with online influencers, however, we are not a direct or email marketing agency. Often times, the opinion leaders that we contact on behalf of our clients are being reached “blindly,” meaning that they have not opted into any particular program. In order to effectively carry out these campaigns and still remain CAN-SPAM compliant, we pick and choose our targets carefully, ensuring that we provide them with relevant messaging and “gifts” or promotions or information that would be of interest to them. At the end of the day, much like traditional PR, a poorly thought out Online Outreach campaign (the facet of Online Conversation Marketing most like traditional PR in which we build relationships with popular bloggers and influencers on behalf of our clients) can result in little to no positive outcome for the client. It is for this reason that the ramp up time on these programs typically runs anywhere from one to three weeks, as we prepare lists of appropriate, likeminded targets that will likely respond well to our clients’ brands as well as development of appropriate, effective “messaging.”

All things to considered, it is also worth highlighting that unlike other Online Marketing and Advertising agencies, Abraham & Harrison does not thoughtlessly disseminate links and off-topic messaging throughout the user generated corners of the Internet. We value relationships and act as persuaders, storytellers and attractors on behalf of our brands. In working individually with online influencers and Internet users as both a macro (Online Outreach) and micro (Online Engagement, Grassroots Marketing) level, Abraham & Harrison builds relationships and drives favorable, organic conversation in a compliant fashion. The Abraham & Harrison methods reflect the natural progress of organic word-of-mouth – starting small and progressively growing to reach a larger and larger audience. In respecting the online community, the Abraham & Harrison team stands firmly against online solicitation (SPAM) of any kind. Both in Online Outreach and Online Engagement, we are fully transparent, or “open kimono.” We have found these methods to be the most effective when working with the “online public.”

As common conceptions of marketing relate to Online Conversation Marketing, Abraham & Harrison does operate neatly into the bucket of branding, as our methods are a combination of Search Engine Optimization, Grassroots Marketing and Online Public Relations. Clients in the past have likened us to online brand ambassadors. Such being said, we do not fit any pay-per-performance or CPM model. Our metrics are based on conversation and relationships rather than conversions and impressions, much akin to tradition grassroots and brand ambassador strategies.

To conclude, Abraham & Harrison is pleased to offer its unique Online Conversation Marketing services to an array of brands and organizations. Our past clients have found the mix of SEO, Online PR and Grassroots Marketing to be exceptionally effective in achieving their overall marketing objectives. Millions of people are talking online everyday – are you listening?

I bumped into Michelle Santos on Facebook yesterday and we Kama’ainas got super nostalgic all over each others’ Facebook Walls, and here are some excepts:

Michelle:

Aloha oe, Chris!! Pehea `oe? E pili mau na pomaika`i ia `oe!!!

Chris:

Aloha kakahiaka, Michelle. Mai ka’i no au. Aloha mai e!!

Michelle:

eh, howzit, Brah? Whaddsdascoops? when we do talk story? I miss da kine local grinds…opihi and combomeals…onolicious, man…Fo´real. Been back to da Rock lately?

Chris:

It’s been since 1998, which has been a decade, which is very sad. I don’t even know if I would move back if I had all the money in the world, although I have become very very nostalgic recently so I might try to make a trip this year or next year. I miss Zippy’s and Graces and I miss Kona and Manoa. I miss Sans Souci Beach right in front of the New Otani Kaimana Beach Hotel and I miss hanging out with my Kama’aina friends at Outrigger Canoe Club. I miss Scuba diving in Waianae and eating burgers at Kua Aina burger at North Shore. I miss North Shore and driving the circle island in my Triumph TR6. I miss talking pidgin and wonder if I am even fluent any more. Rap Replinger is still my favorite comedian of all time. How about you?

Michelle:

i came back 2006. It is a rough place if you are a local. But as a tourist it is fine…I miss the beaches. I lived next to Ala Moana Shopping Center where my apartment penthouse was across the beach. I missed swimming there every morning..Lanikai, North Shore, Waikiki night life, Hanohano Restaurant on Sheraton´s penthouse, Snorkeling, sharkdiving, skydiving (it´s warmer there than in Norway for this activity…brrrrr) I miss my moped ;) I had my car parked all the time and just zoomed with that everywhere. I also miss Tantalus where I used to live since I picked fresh Hawaiian flowers there every weekend. I miss the pancakes at Ken´s house in Big Island, the lilikoi pancake sauces, chocolate and caramel macadamia nuts, fresh kona coffee…Ward Center Theater…

Chris:

Everything is flooding now. I miss Volcano National Park. I miss Molokai and all the Duduois. I miss Manele Bay on Lanai. I miss the Parker Ranch and what Hilo used to be. I love love love taking the drive up to Mauna Kea and Mauna Loa. I miss looking at the snow and the crazy telescopes up at the top of the world. I miss Madam Pele and Maui and Manapua and the Punahou carnival and I miss Kolaipuhaku and Kaimuki and the drive along Kalanianaole highway. I miss being tan and I miss freediving off of Diamondhead and of being a Divemaster. I miss using Velvia film and shooting beaches and bikinis. I miss seducing women by packing picknics and taking either the motorcycle or the convertible roadster on the circle island, stopping for shave ice with ice cream and azuki beans in Hale`iwa. Wow, lau lau — now I have to sing to you….

Michelle:

aaaawww…i can tell you miss it very much. I know…i miss taking my dates on private beach picnics. I have this private beach that I always get and have awesome sunsets by Gold Coast. Man, lau lau??? hehhehehe, it certainly better than poi. I have to put so much sugar on that poi. Double-whammy on the carbs! Yikes! You should see my picture in Diverse and see how tan I was…I miss that too. I didn´t even have to lay on the beach…I just get cooked…;)

Well, Michelle Santos has herself a blog, a firm, MJS Strategies, and actually blogged about our chat as well, Aloha oe! (Part 1).

The Montser Field was the coolest. We wandered upon wild pigs and dead things and got to see maggots, decay, and death. We built forts out of found things, and as the area slowly became built up and when that “highway” you see was starting to get built, the area was even more fun and more dangerous. One day, upon exploration, I stepped on a nail that went clear through my foot. I was pretty unaware of it, really, until I got home and realized that I had been training quite a lot of blood. Luckily, Hawaii has excellent health care and I was fine.

One of the greatest things about growing up in Hawaii is that “88%” of Hawaii is “minority” and I was, in Hawaii, myself a minority. I kind of like a great diversity and, as a result, I don’t see what all of this racist crap and all of this “us and them” shit is all about. I won’t say I am color blind, but I will say that I notice haole kids and adults much more readily than I do other folks.

Anyway, I will write more about my experience growing up in Hawaii a little later. I am out of steam at the moment.

Salt Lake, Hawaii From Wikipedia, the free encyclopedia

Salt Lake is a suburban neighborhood of Honolulu, Hawai‘i on the island of O‘ahu. The area is also known as ?liamanu after a nearby crater, although Salt Lake itself is in a crater called ?lia pa‘akai — meaning “salt pond” in Hawaiian. The Salt Lake community was developed in the 1960s during the Hawai‘i construction boom, providing residents with an expansive view of downtown Honolulu and the sugarcane plantations of the central plain of O‘ahu. It is a community of high-rise condominiums, mid-rise town-dwellings, and houses snaking around the remnants of a now freshwater lake.The U.S. Postal Code for Salt Lake is 96818.

Geography and History

The Salt Lake community is built in the larger and easternmost of three overlapping, low profile, tuff cones or volcanic craters: Makalapa, ?liamanu and ?liapa‘akai. A lake, at one time 1.5 km across (20 ha) but very shallow, formed in the bowl of ?liapa‘akai fed by freshwater springs or possibly seawater seepages (Alexander, 1926 in Maciolek, 1982). Because the lake had no outlet, water loss was largely by evaporation, concentrating salts. Up until 1910, the lake was regularly so salty that salt deposits formed around the shore. In that year, an artesian well was dug to bring the water level higher (and salt content lower) for use as a mullet pond; a tunnel, dug through the southeast rim of the crater, controlled water level and provided an outlet (Macdonald, Abbott, and Peterson. 1983). This act and later construction of a larger drainage outlet, eventually removed the salt from Salt Lake.

An ahupua‘a in ancient Hawai‘i was a parcel of royal land that stretched from the mountain to the sea. The ahupua’a of Moanalua eventually became the property of the Estate of S.M. Damon, a private trust of lands owned by Samuel M. Damon. Before him, these lands belonged to the House of Kamehameha. Damon was involved with the Committee of Safety that succeeded in the overthrow of the Kingdom of Hawai‘i and obtained the abdication of Queen Lili‘uokalani. Damon later became one of the first trustees of the Kamehameha Schools/Bishop Estate and served alongside philanthropist Charles Reed Bishop. The Estate of S.M. Damon sold a part of the original ahupua’a to commercial and residential developers in 1956. After statehood, the developers took part in an effort led by then Governor of Hawai‘i John A. Burns to establish Honolulu as one of the most modern of the cities in the United States with Salt Lake as one of its highlights.

Roadways

Salt Lake’s growth was mainly attributed to the ease (in those days) with which residents could travel to and from downtown Honolulu and Waik?k?, where a great number of residents worked. Salt Lake’s main street is Salt Lake Boulevard, running the length of the community, from Moanalua High School to Aloha Stadium, connecting Puuloa Road (State Rte. 66) and Kamehameha Highway (State Rte. 99). Its major arteries are Ala Ilima Street, Ala Lilikoi Street and Ala Napunani Street. Most of Salt Lake’s residential streets are named after native flora and fauna. For example, the ‘ilima is the official flower of the City & County of Honolulu.

Highways and freeways passing close by Salt Lake include the Queen Lili’uokalani Freeway (no exits or entrances), Moanalua Freeway (Exit 2 – Ala Napunani; Exit 3 – Puuloa Road), and Nimitz Highway (State Rte. 92). A renovation of Puuloa Road, which divides Salt Lake from M?punapuna, is underway (2004).

Military

Salt Lake is almost surrounded by military installations. Nearby Fort Shafter is the headquarters of the United States Army Pacific. Hickam Air Force Base is headquarters of the United States Pacific Air Forces. Pearl Harbor is headquarters of the United States Pacific Fleet. United States Pacific Command is to the north of Salt Lake at Camp H. M. Smith. Tripler Army Medical Center, visible on the heights to the northeast, is the principal U.S. military medical facility for Asia and the Pacific Basin.

Airport

Although not regarded as part of Salt Lake, the Honolulu International Airport is very close by just to the south. The area surrounding the airport is often referred to as the airport district, a commercial and retail region built up along Nimitz Highway. Located there are office buildings, the main United States Postal Service center in the state, and Ke’ehi Lagoon.

Community

A 2003 special feature of the Honolulu Star-Bulletin classified Salt Lake as affluent upper-middle class with equal distribution of Caucasians and second and third generations of Filipino Americans and Japanese Americans. Korean American families have also been making their presence known most recently. There are under 30,000 people living in Salt Lake. Based on surveys compiled by the University of Hawaii, residents are composed of mostly Honolulu professionals and military officers choosing to live off base. The neighborhood community is home to the families of officers from the Air Force, Army, Coast Guard and Navy.

According to the 2000 report of the United States Census Bureau, Salt Lake ranked eighth of all the neighborhood communities in Hawai‘i in terms of median annual household income. It ranked second in median home values, then $ 875,000. Waik?k? was highest.

Education

Moanalua High School was opened in 1972 to meet the educational needs of the newly developed neighborhood community. Over the years it had gained a reputation for excellence and had been dubbed by the Honolulu Advertiser as the Private School of Public Schools, a moniker that became widely used by Salt Lake residents in reference to their school. The distinction acknowledged the qualities it shared with prestigious institutions like ‘Iolani School and Punahou School. Also serving the neighborhood community are Radford High School, Aliamanu Elementary School and Aliamanu Middle School, formerly known as Aliamanu Intermediate School until 1997. Salt Lake Elementary School hugs the slopes of the Aliamanu crater. There are two schools serving the Roman Catholic Diocese of Honolulu, Holy Family Catholic Academy and the Saint Philomena Early Learning Center at Saint Philomena Church.

Commercial Center

The commercial center of the Salt Lake neighborhood community is Salt Lake Shopping Center, bound by Ala Ilima Street, Ala Lilikoi Street and Salt Lake Boulevard. A community mall, its anchor tenants are a Safeway grocery store, a Longs Drugs store and the only McDonald’s in the region. Some popular Hawai‘i eateries are at Salt Lake Shopping Center including Soon’s, an acclaimed Korean barbecue place and Loong Hwa, a Chinese restaurant. In the 1980s, Mayor of Honolulu Frank Fasi established a mobile satellite city hall at Salt Lake Shopping Center to provide city services for residents without having to travel into City Hall. Salt Lake Shopping Center at one time was home to the Salt Lake Moanalua Public Library until it moved to its own facilities on the campus of Aliamanu Elementary and Middle Schools.

Parks

Salt Lake is considered a green neighborhood community, endowed with large stretches of park lands. The largest of the parks is Salt Lake District Park renovated as recently as 2003. It is so large that the park was divided into two regions, mauka and makai. The park is home to various hiking trails that snake around the slopes of ?liamanu and ?liapa‘akai craters and features the remnants of the lake that once dominated the area. Salt Lake District Park has playing fields, basketball and tennis courts. There are multipurpose buildings and a gymnasium operated by the City & County of Honolulu. A 50-meter swimming pool is the newest addition.

Smaller parks dot the Salt Lake landscape, green oases in the midst of high-rise condominiums. Salt Lake Municipal Park and its parking lot is the site of a People’s Market each Saturday morning. Established by former Mayor Frank Fasi, the People’s Market allows Salt Lake residents to purchase fresh produce and fish from independent local producers. Hoa Aloha Park on Ala Ilima Street is the site of weekend soccer games and is a late afternoon hang-out for students coming out of school.

Community events

Salt Lake is home to various public annual events:

• Menehune Classic is held in the fall, opening the competitive marching band season. One of the most important music festivals in Honolulu, various high school marching bands perform at the Moanalua High School football field showing off skill and precision. Moanalua High School is home to one of the preeminent marching bands in the state, having performed throughout the world.
• Winter Craft Fair is held each December as entrepreneurs gather on the campus of Moanalua High School to sell their unique goods and fresh, hot food. A similar craft fair is held each spring.

External links

• Aliamanu Elementary School
• Aliamanu Middle School
• Holy Family Catholic Academy
• Moanalua High School
• Salt Lake Elementary School
• Salt Lake Watershed
• “The Real Salt Lake”, HONOLULU Magazine ~ November 2006

Now that I have moved to Berlin, I get to hear VOA and NPR Worldwide and the European version of BBC Worldwide and I am pretty excited. I can finally hear US propaganda “outside the border” which is fascinating. As part of NPR Worldwide’s broadcast this AM (104.1 FM), I got to hear a show this morning about the history of Public Diplomacy, which I found amazingly interesting. From 1914, I think they said, the US has had a real desire to educate and engage the world, which ended abruptly once we won the cold war. And then it all went to pot, especially since the responsibility of Public Diplomacy has been rolled into the US Department of State. Well, I am all for Public Diplomacy as a strategy that is much more effective than either PR or a propaganda war. One of the most useful past strategies, which is being gutted because of post 9-11 paranoia, was the global encouragement of students to study in the USA. One lad from Egypt spoke of his experience in Washington State at the University of Washington, saying, “I got to experience that most Americans live the American Dream on two parents working two jobs, which is something I would never have known from my experience of the USA from TV from Cairo.” Amazingly interesting. Here’s some more info on Public Dimplomacy via Wikipedia via Memes.org

In international relations, the term public diplomacy is a term coined in the 1960s to describe aspects of international diplomacy other than the interactions between national governments. It has been closely associated with the United States Information Agency, which used the term to define its mission. It was originally a euphemism for purportedly truthful propaganda.

Standard diplomacy might be described as the ways in which government leaders communicate with each other at the highest levels, the elite diplomacy we are all familiar with. Public diplomacy, by contrast – according to the definition at the USC Center on Public Diplomacy – focuses on the ways in which a country (or multi-lateral organization such as the United Nations) communicates with citizens in other societies. A country may be acting deliberately or inadvertently, and through both official and private individuals and institutions. Effective public diplomacy starts from the premise that dialogue, rather than a sales pitch, is often central to achieving the goals of foreign policy: public diplomacy must be seen as a two-way street.

Film, television, music, sports, video games and other social/cultural activities are seen by public diplomacy advocates as enormously important avenues for otherwise diverse citizens to understand each other and integral to the international cultural understanding, which they state is a key goal of modern public diplomacy strategy. It involves not only shaping the message(s) that a country wishes to present abroad, but also analyzing and understanding the ways that the message is interpreted by diverse societies and developing the tools of listening and conversation as well as the tools of persuasion.

One of the most successful initiatives which embodies the principles of effective public diplomacy is the creation by international treaty in the 1950s of the European Coal and Steel Community which later became the European Union. Its original purpose after World War II was to tie the economies of Europe together so much that war would be impossible. Supporters of European integration see it as having achieved both this goal and the extra benefit of catalysing greater international understanding as European countries did more business together and the ties among member states’ citizens increased. Opponents of European integration are leery of a loss of national sovereignty and greater centralization of power.

Public diplomacy as beyond propaganda

After the dissolution of the USIA in 1999, the term has continued to be used within the US government, especially the US Department of State. It has been used most often as the foreign policy equivalent of the term public relations, but embodies a much broader frame than this.

Aside from the use of media like the Voice of America, it also includes other kinds of interaction with the public in other countries. Arranging student exchange programs, hosting seminars, and meeting with foreign business and academic leaders are all considered public diplomacy. Indirect public diplomacy includes the everyday activities of citizens internationally, such as everyday cultural activities and products such as films, tourism, theatre, and internet discussion.

The term public diplomacy clearly originated as a euphemism for propaganda. However, this definition is a somewhat dated definition, as more sensitive practitioners embody an intercultural, ‘learning’ approach to public diplomacy, with an emphasis on dialogue rather than propaganda.

A history of the term “public diplomacy”

Nicholas J. Cull of the USC Center on Public Diplomacy, wrote in his essay “‘Public Diplomacy’ Before Gullion: The Evolution of a Phrase:

The earliest use of the phrase “public diplomacy” to surface is actually not American at all but in a leader piece from The Times in January 1856. It is used merely as a synonym for civility in a piece criticizing the posturing of President Franklin Pierce.

According to publicdiplomacy.org, a website sponsored by the USIA Alumni Association,

The term public diplomacy was first used in 1965 by Edmund Gullion, a career diplomat, in connection with the foundation of the Edward R. Murrow Center at Tufts University‘s The Fletcher School of Law and Diplomacy.

The Murrow Center brochure described public diplomacy as:

the influence of public attitudes on the formation and execution of foreign policies. It encompasses dimensions of international relations beyond traditional diplomacy . . . [including] the cultivation by governments of public opinion in other countries; the interaction of private groups and interests in one country with those of another . . . (and) the transnational flow of information and ideas.

While Gullion and the Murrow Center were the first to use the term public diplomacy, their definition remains contested and controversial. Today, there is no one definition of public diplomacy, there are many definitions (links to other definitions).

The dictionary definition of the word propaganda is “The systematic propagation of a doctrine or cause or of information reflecting the views and interests of those advocating such a doctrine or cause.” Notice that the definition says nothing about whether the material is or is not true; the essence of propaganda is that it is distributed with the intention of supporting a cause. The word literally means “that which ought to be propagated” and originated in the Catholic Church to describe the church agency responsible for evangelising. See the article on propaganda for more detail.

In the United States, however, the word “propaganda” carried and carries the connotation of falsehood. The USIA has always maintained that its agencies, such as the Voice of America, are truthful. In a famous remark, Edward R. Murrow, then director of the USIA, said:

Truth is the best propaganda and lies are the worst. To be persuasive we must be believable; to be believable we must be credible; to be credible we must be truthful. It is as simple as that.

Nevertheless the Smith-Mundt Act of 1948 still prevents the distribution within the United States of official American information which was intended for foreign audiences, for example exempting Voice of America from releasing transcripts in response to FOIA requests.

Broadly speaking, then, until recent times, the term public diplomacy has traditionally been used by those supporting it to mean truthful propaganda. But critics, such as the editors of the National Security Archive at George Washington University, have viewed it in more nefarious terms, as a form of “covert propaganda.” They also report that “the bipartisan report of the Congressional Iran-Contra committees (November 1987, p. 34) found that ‘[i]n fact, “public diplomacy” turned out to mean public relations-lobbying, all at taxpayers’ expense.’”

See also

• Diplomacy Monitor, a tool for tracking Internet-based public diplomacy

References

• Fallows, James (2005) “Success without Victory,” The Atlantic Monthly, 295:1 p. 80 (Evera quotation)

Other relevant articles

• “A Clash of Professional Cultures:The David Kelly Affair” by Biljana Scott (Published in Hannah Slavik (ed.) Intercultural Communication and Diplomacy, DiploFoundation, 2004.)Also see conference slideshow presentation

• “Multiculturalism for the masses: social advertising and public diplomacy post 9/11″ by Biljana Scott (Published in Hannah Slavik (ed.) Intercultural Communication and Diplomacy, DiploFoundation, 2004.)

• “Public Diplomacy” by Pamela H. Smith, Minister-Counselor for Public Affairs, U.S. Embassy, London (Published in “Modern Diplomacy”)

• “Multistakeholder Public Diplomacy of Small and Medium-Sized States: Norway and Canada Compared” by Jozef Bátora (Paper presented to the International Conference on Multistakeholder Diplomacy,Malta, February 11-13, 2005)

External links

• How the World Sees America – Amar Bakshi on Washington Post/Newsweek on Public Diplomacy
• Example of term being used by President George W. Bush in relation to the Middle East – January 19, 2005 The Age
• Public Diplomacy Wiki maintained by the USC Center on Public Diplomacy
• Public Diplomacy (USIAAA)
• Journal of Place Branding and Public Diplomacy
• The Edward R. Murrow Center of Public Diplomacy at The Fletcher School
• Public Diplomacy Research Network