Thanks to Phillip Rhoades and the blogging team at Marketing Conversation, we have broken into the AdAge Power 150 proper, at this moment number 131! Where I come from, that’s a Christmas miracle! Thank you to Phillip Rhoades, Geri Casas, Anthony Marques and especially Robin Pangilinan, our new prodigious and prolific Wunderkind! This is sort of a big deal to me and to us at Abraham Harrison, (via Marketing Conversation)

I was very impressed, obviously, about the direction that the gang from Nature took when they launched Scitable: A New Model for Digital Publishing … From an Academic Journal?Why This Blogger’s Excited About Scitable in AdAge DigitalNext:

A couple of months ago I attended a discussion at the National Press Club titled “What Will We Tell Peoria?” during which a panel of journalists complained that people have become too stupid to realize how essential traditional methods of reporting are and how we’ll all be sorry when rigorous newsrooms close and papers die and only TMZ is left standing.

I think that is rubbish. In my work, I believe it is essential to give the gift that people want and not the gift you think they should have. Newspaper magnates are indignantly trying to force feed us their content believing their version of civics is the inoculate we need to prevent us from becoming vile Yahoos.

I believed that papers needed to convert their devoted readership into a devoted community — transitioning one-way print and broadcasting into conversation and sharing. There are almost no good examples of this.

At least that’s what I thought before I received an e-mail from Vikram Savkar, publishing director of Scitable, asking if I might have time to jump on the phone with him to talk about his science social network. “Good Lord, not another social-networking service,” I thought.

Well, Scitable is a product of the journal Nature, a respected, peer-reviewed academic journal. Its goal is to offer free scientific knowledge to students, starting with genetics, as well as facilitating the connection between students and senior scientists as mentors, something that is much easier to make happen online.

Mr. Savkar realized that there is a lot of crap, misinformation, outdated info and rubbish online, especially in science. Even the content that is legit is neither guided nor contextual. And content without context is hard to digest. When I think of dodgy content that does a pretty good job of informing but is not cite-worthy, I think of Wikipedia.

Scitable is a direct response to Wikipedia. While Wikipedia a great tool for generalists, faculty of science know that it is not a definitive source. The first goal Mr. Savkar set was to make sure Scitable was as easy to use as Wikipedia while approaching all the content through rigorous editorial processes and review.

I asked Vikram if you could access all of the content on Scitable without ever needing to log in, something that many community developers do to encourage registration, and he told me that locking down the content would have been antithetical to the open-access model for content. When someone searches for “Gene Expression and Regulation,” Vikram wants students to find the article on Scitable instead of on Wikipedia.

When students and scientists and professors and teachers do register, they are granted some very cool tools to message, bookmark and submit content to the conversation, “Upload Original Content,” which I assume is then placed under the spotlight, making sure it is edited and vetted.

If you haven’t heard about the journal Nature, it is part of the Nature Publishing Group, which has been publishing since 1869 and covers 70 science and medical journals — surely the type of company most likely to fail in this mainstream media-killing economy. That’s why I was so excited about this call — over an hour long — and why I am sharing it here. Scitable is game-changing — they’re doing what all of the ivory-tower walking dead refuse to do: evolve or perish. I personally don’t think it is very noble to go down with the ship when hitting the iceberg is completely preventable.

The reason why Scitable is starting with genetics is because genetics is sexy right now. According to the press info, “Now that President Obama has lifted the ban on stem-cell research, genetics has become a hot topic for students, teachers and scientists. There are few credible resources and brands online that students can easily access and trust.” A good enough reason.

Another reason is because genetics research is pretty clean and easy, accessible to newbies and beginners. In D.C., the land of the genome, I attended some classes on the programming language Perl, a simple-to-learn language that is known for its ability to churn through large amounts of data — and text — to find patterns and allow “normal people” to mine for genetic findings, something that very well could encourage students to choose science and medicine as their vocation.

One cool tool that Scitable has created to encourage students to pursue science is called Learning Paths, guided lessons that walk students through an entire course on subjects as awesomely arcane as “Chromatin in eukaryotic regulation,” “Gene Mapping: Then and Now,” “A Brief History of Genetics: Defining Experiments in Genetics” and “Intro Biotechnology: Techniques and Applications.” Each of these Learning Paths is developed by an educator who has worked very hard to not throw the student unto the deep end to sink or swim but rather to assist in that student’s autodidactic journey. For example, “Chromatin in eukaryotic regulation” was put together by Laura Hoopes. Learning paths allow people to have a streamlined experience, sort of like a mentorship or training program, to break down all of these sundry tools and resources into an easy, accessible learning experience.

Finally, the future of Scitable. Savkar addressed the movement past genetics. Scitable has been designed to scale without breaking or becoming impenetrable. In fact, the bigger Scitable grows, the better. There are no walls between the disciplines in order to be sure there is no siloing going on, and that allows the hyper-textual site content to interact and allow serendipity and coincidence to act out and to allow students to see the connections and the connectivity among all things, something that is too often prevented in the competitive environment of the university.

The plan is to be profitable in five years, by selling advertising through the site. The sponsors must contribute to the site — there will be no advertisements for products. I am envisioning ads that highlight, say, internships at labs, educational programs or jobs at bio-pharmaceutical companies.

In our busy ADHD world, I know I need executive summaries of the web and of knowledge. Scitable is trying really hard to dig through all of human knowledge and be able to sift all of the content, boil it all down into understandable and trustworthy bits that students and adults alike can fit into their busy lives in a compelling and exciting way without freaking students out or intimidating them out of ever wanting to enter the sciences in college; 40% of students leave the sciences in colleges, often because of an attrition culture in the academy.

To me, Scitable is an elegant interpretation of both “publish or perish” and “evolve or perish,” and I believe it’s an exemplary model for how stodgy old journals and boring dead-tree newspapers might be able to survive these internet “anti-intellectual” dark ages. Maybe this is a map that more publishers should consider following.

~ ~ ~
Chris Abraham, president of the digital-PR firm Abraham Harrison, is a blogger who specializes in social-media marketing with a focus on blogger outreach, blogger engagement and search-reputation management. Chris lives in Berlin and Washington and can be reached via Twitter, Facebook or e-mail.

I have started writing for Advertising Age‘s blog, Digital Next, and have also become quite a fan myself. Yesterday, Ken Wheaton wrote an article entitled Twitter Is Not Responsible for Iranian Revolution wherein he posits that “If God came down from the heavens today, Twitterers would find a way to take credit for it.”  While I appreciate the humor, I felt compelled to share my opinion back in the comments and here’s what I said:

I don’t think Ken Wheaton or Jack Shafer truly grok Internet culture. If God herself came down from Heaven, the denizens of the Internet would want “first post” which is what is going on on Twitter about Iran.  We Twitterers don’t take credit for baiting God down from Mount Olympus, but we hunger to be the first person to report it to Twitter.  I did a talk yesterday to the ladies of the Woman’s National Democratic Club here in Washington and I made a similar comment: when the big quake finally gets around to hitting San Francisco, there will be a terrible toll for San Franciscans will, upon sensing the mad tremors, rush to report the earthquake and their guess as to the magnitude it’ll be reported to be on the Richter scale before they seek their own personal safety or the safety of their family.  The same thing is happening worldwide, especially more visibly in the form of #mumbai and #iranelection.

What do you think?  Do you think that we Twitterati fancy ourselves the source of these revolutions and revolts? Do we really fancy ourselves the catalysts or do we simply feel that insane rush when we’re the closest to the source of the news, the natural evolution, in the non geek world, of the competitiveness surrounding getting the first comment reply — the first post — on Slashdot.org.

Earlier this year Grey Germany put out three condom ads for Doc Morris pharmacies. They were attempts to wittily imply that the human race could have been spared three uber-butchers of the past century (Mao Tze-Tung, Adolf Hitler and Osama bin Laden), and the horror and suffering they brought, by a simple condom (a Doc Morris condom, natch). The humble rubber as a superhero and savior of humanity — there definitely is potential for some wonderful, dark, absurdist humor in that idea.

I can totally see how a certain young, urbane sector of German society could find these ads really quite funny and compelling — as they did the suicide-themed Pepsi One ads done last year that offended so many outside the target demographic.

Now, unfortunately for Grey and for Doc Morris, not everyone thought the “Evil Sperm” ads were funny. Quite a few people thought they were racist, insensitive, offensive and inappropriate — and now those adjectives are associated with Doc Morris pharmacies in people’s heads.

That’s the way it is with humor — sometimes you nail it, sometimes you bomb. Humor is powerful in both directions.

A simple allegory for old-media folks who still don’t get it: Standing up and telling a fart joke while drinking with friends in your rec room = low risk. Standing up and telling a fart joke while drinking with friends at someone’s wedding party = high risk.

With internet advertising and PR, you are always at someone’s wedding party; you are never safely behind closed doors. If you try to be loud and draw attention to yourself, as advertisers and PR folk generally do, the people at the next table are going to hear it — and if you’re testing the limits of good taste with your humor, the odds are that those uptight grandmas and squares and stuffed shirts who just don’t appreciate your super-edgy wit are going to think poorly of you and perhaps even whack you with their cash-filled Vera Bradley handbags.

Here are some realities of the media world of 2009 that old-school advertising and PR would be well served to note:

• You can’t expect your messaging to stay contained within your target demographic. The information you put out will spread, and that spread is beyond your control. There are only two reasons why information doesn’t spread once it is out: a) people are just uninterested in your message, b) it’s in a language people don’t speak (which is really just a subset of “a,” frankly). Note: Images like the “Evil Sperm” ads are language-less, so they will jump the language barrier with glee.
• You can’t put the toothpaste back in the tube. There is no memory hole with the internet. Book-burning is so 20th century. Babelsplatz was yesterday. If you put it out, it is there to stay (even if folks like Ads of the World are willing to censor).
• Hiding and praying it will go away rarely works. Like every good stand-up comic knows, if your routine is bombing, the only thing you can do is keep talking. It’s double or nothing. The only treatment for unfortunate speech is more speech.

So, what does this mean concretely? How does the modern PR/advertising flack deal with the fact that we live in a world where toothpaste gets irretrievably out of the tube and will probably ooze into places we never wanted to have it? Well …

• Craft your message with the knowledge that it will likely go where you didn’t intend it to go. One thing this could mean is don’t do messages that, while they may resonate with one of your customer demographics, are bound to offend others. Grey’s “Evil Sperm” and Pepsi‘s suicide ads fall into that category. Alternately, if you can’t resist putting out offensive stuff, because it’s just so incredibly funny and will make your targets buy and your colleagues green with professional envy, then have your mea culpa marketing strategy ready in advance to take advantage of the probable result — a social-media shitstorm — as Pepsi did with its suicide ads (more on mea culpa marketing below).
• Don’t humiliate yourself by begging (or worse, demanding) bloggers to go back and censor your screw-up. As a blogger, I say deleting posts is cool only in the rarest of circumstances — generally only when an innocent individual will be hurt or put in danger by the information — never when it’s just embarrassing to a company. Trying to get bloggers to censor information is just going to offend them further, make them question your ethics and increase the chance that they will react to you with animosity.
• Have your mea culpa machine ready to roll. If you offend with your communications, keep communicating — your best hope is to dilute your screw-up with evidence that you really are upstanding folks who made a little mistake. If you are really good at this, you can jujitsu the negative into positive and come out well ahead, with free positive publicity and goodwill among influencers and your target markets. How do you do this?
  1. 1. Listen to those criticizing you and understand how you offended — this means tracking all negative mentions and understanding their gripes.
     2. Figure out what you are sorry for, what you are not sorry for and prepare your response accordingly. Be honest. Don’t be arrogant, though — if you’re not sorry enough, or for the stuff you should be, it’s likely the social-media sphere will make you truly sorry if you screw up your apology as well.
     3. Connect with your detractors personally and as a real human being. This means actually reading their posts about you; figuring out who they are and what their perspective and values are; and engaging them on their terms, in their language and with a convincing apology — and above all, as a living, breathing, fellow human being, not as a faceless corporation or as a smooth-talking, snakeskin-suit PR wanker.
     4. Connect publicly with your detractors’ negative coverage of you. Comment on the relevant articles where appropriate, write your own articles on the subject if appropriate, guest blog a response/apology on a detractor’s site where appropriate. Be smart though. Screw this part up, and you may just fan the flames high again, rather than douse them with the cooling water of an effective mea culpa.
     5. Maintain the relationships going forward. Now that you’ve invested the energy into converting a detractor into a friend, or at least a “tolerater,” maintain that relationship with communication — share information, ask guidance, get feedback. These former detractors can save you from future screw-ups, or at least are likely to deal with you a bit more sympathetically the next time you blow it.

In essence, it’s quite simple, just remember these three things: On the internet, you are always talking to the whole world, whether you intend to or not; be cognizant of who your message will offend and decide deliberately if you are willing to offend them; and if you must offend, have your mea culpa machine ready to go before you pull the trigger.

This is the media world of 2009 — it’s simple transparency and good human relations. There’s really no excuse for blowing it. (Via AdAge)

This is complete speculation so bear with me.  Very recently, Twitter changed its email alert messages  from pithy text-only notices of new followers or direct messages to branded, graphical emails.

Well, Twitter has always been in a conundrum: if they monetize the sparse web interface, they’ll alienate their very touchy early-adopters and send people away in disgusted droves; however, if they place banners, contextual ads, or sponsored links into alert emails, then no harm, no foul.

I don’t know if you have every looked in your settings recently, but there is a lot of opportunity to set up your Twitter account to send you a lot of alerts and warnings, letting you know when you receive a direct message or when you score a new follower — especially if you’re someone like me, adding an additional 200-followers-per-day!

So, what do you think?  Instead of Twitter shopping itself around to Google and Microsoft, maybe Twitter is shopping its inline advertising opportunity within the endless email alerts that it send me and many of you every hour of every day.

Do you think this is possible or probable?  Please let me know in the comments. Via Marketing Conversation.

Please enjoy my latest AdAge Global Idea Network blog post, Social Media Are Truly Global — Just Ask a Slovakian: Don’t Underestimate the Reach of Twitter, Facebook: (Via Adage)

Social Media Are Truly Global — Just Ask a Slovakian: Don’t Underestimate the Reach of Twitter, Facebook

Recently, I was a speaker at a conference in Bratislava, Slovakia, called Daily Web. Everybody there was super-connected. Everyone was on both Facebook and Twitter. While I was at the conference, I received invites from my fellow attendees get connected on Twitter, Facebook and even LinkedIn.

During a break, I was told that there are about 60,000 Slovakian users of Facebook, using a mix of the available Czech interface and the English. They were all much newer to Twitter, but the conference did have a Twitter profile and I chose to create the hash tag for the conference, #dailywebsk. I was told Facebook is beginning to bogart the populations of local Slovakian communities and there are plans to localize Facebook into Slovakian the way that it is localized in the Czech Republic and Germany.

This got me to thinking. All of the Brits I have been meeting in Berlin are more keen on getting my “Facebook e-mail,” the e-mail that would allow them to easily find me on Facebook, rather than asking for a business card. Are cards going obsolete? Or, at the very least, are your Twitter and Facebook credentials more important on your site, your business card or your name tag than your e-mail, phone and fax?

All of my German friends are on Facebook as well, sharing images and adopting the social network with as much dedication and abandon as we do in the U.S. Same thing goes with my friends from Mexico and Colombia. When I attend conferences these days, I am likely to be recognized as @chrisabraham as I am by my name.

However, I admit that I live in a rarefied air and so there might be issues of connectivity, class and access that I am not addressing here. That said, I am still amazed whenever I take some time to click on over to Twittervision to watch a global representation of the whole Twittering world.

Because of the nature of Facebook and Twitter, localization works very well. Since both social networks allow you to easily communicate with your friends, and your friends are generally a lot like you. There isn’t a lot of cross-talk between English-, German- and Spanish-speakers.

There are no barriers, of course, between the different locales and the different languages. The barriers are emergent. Since I have quite a few Facebook friends and Twitter followers, 2,707 and 2,374 respectively, I get a lot of cross-talk between languages, and that pleases me. What makes me even happier is when I visit someone’s Wall, sort of like the publicly visible whiteboard that lots of students hang outside their dorm room. I often see a mixture of Spanish, German and English, all mixed up, according to each particular relationship.

The feeling I have, however, is that Twitter and Facebook are not perceived, worldwide, as American imperialism. And I think this is fantastic. Why is that? I think it’s because Facebook and Twitter created relatively neutral platforms and then got out of the way. This is especially the case with Twitter, which is perfectly inert: 140 characters. No context, only essential conversation.

After being a part of the Twitter community for a little while, the whole nature of it falls away and it becomes invisible, a simple communications vehicle, disassociated from its origins: like the phone, texting, TV, electricity, e-mail, the internet! Who cares who invented these things, after all, when each nation, culture and people ultimately make it their own. And this is what is happening with Twitter and Facebook — people are making them their own.

I really don’t use MySpace very much at all. In fact, I embarrass myself every time I look at my MySpace profile. That said, every band in Berlin has a MySpace profile, just like every other band in the entire world. Globally, you’re likely to see a MySpace address if the band you’re digging on has an internet presence. Even if your favorite global brand has its own website, there’s a good chance that they also have a MySpace address. A couple weeks ago, I checked out three bands here in Berlin and they all has MySpace URLs: Orchestre Miniature in the Park and Tim and Puma Mimi.

None of these bands think about the gross imperialism associated with their decisions; they have adopted all of this American innovation with complete ease. Back in the day, Friendster had a terribly time sorting out its business model internationally. Its success in Asia bogged down its servers while confounding its salespeople on how to make any money from all these community members who were dedicated participants but not generating any local revenue. It was probably because the worldwide ad networks and the global sales of ads were not there yet, focused mostly on the U.S. market. Now times have changed. Here I am in Berlin being served not simply German ads but also geo-targeted ads based on exactly where my data is being served.

I have taken all of this in due course and just considered it normal; however, I realized tonight that it isn’t normal. It occurred to me that folks might not know how thoroughly adopted these Web 2.0 platforms are worldwide. How many people around the world refresh Facebook and Twitter many times an hour at their workplace, the same way everyone does it, even among an ever-growing population in the Slovak Republic.

I met experimental new media artist, Hasan Elahi, out at an expat event, had a wildly cool night out, and then lost track of him. Tonight I received a note on Facebook from him telling me that my name had just been mentioned in connection with a sensational story I wrote last week for AdAge, Pepsi Apologized to Me for Its Suicide Ads. Hasan told me that Harry Shearer mentioned me by name in the “I’m Sorry” Apologies of the Week © portion of his NPR syndicated show, Le Show, featuring the week’s apologies in the media: good, bad, and ugly. Well, I searched around and found a LeShow airing in Chico, California, (SUN @ 4PM on KCHO-FM 91.7) and listened streaming live from my Berlin Apartment. It was true and you can hear it for yourself, thanks to the quick wits of Phillip Rhoades and thanks to Matt Creamer for tapping me to write for AdAge Global Idea Network:

Matt and I rushed this post tonight. I received the email three hours ago, IMed Matt, and we got it out now. I love blogging for this. I hope you enjoy this new post, Pepsi Apologized to Me For Its Suicide Ads:

Pepsi Apologized to Me For Its Suicide Ads
A close-up look at how the marketer is handling fallout from its controversial German ads

This week, PepsiCo got into hot water with more than a few folks after some suicide-themed ads many found offensive were brought to light. Here’s how they’re using social media to apologize to consumers—including me.

I received an email from B. Bonin Bough of PepsiCo, @boughb on Twitter, responding to my tweet about the recent post that Matt Creamer wrote a couple days ago, “Pepsi Opens a Vein of Controversy With New Suicide-Themed Ads”, about some ads that were run here in Germany in a lifestyle mag—ads Pepsi says it won’t run again after they received heavy criticism all over the web.

I’ll excerpt the first part of the email from Mr. Bough, who holds the title of director-social and emerging media and is based at Pepsi’s Purchase, N.Y. campus:

I saw your tweet and I just wanted to make sure I responded personally. We agree this creative is totally inappropriate; we apologize and please know it won’t run again. Also, thanks for the feedback and the Digg, it is important to discuss these types of issues.

My best friend committed suicide and this is a topic very close to my heart. So again I offer my deepest apologies.

Feel free to follow-up via twitter to me – @boughb or Huw – @huwgilbert or respond to this email.

Thanks, Bonin

I know you all think I am going to mock Bonin, but I won’t. I think this was a very bold and risky maneuver and worthy of praise rather than a tarring and feathering. And his outreach to me, a nobody, was accomplished within two days. When I replied to Bonin, asking if I might be allowed to post his email, he replied back that I could post his email but to try to “treat it kindly.” I hope I am.

I don’t think that Bonin knew that I blog for AdAge or that I know a bit about how the marketer is surprised about how well-traveled the ads have been. The old we-didn’t-think-anyone-here-would-see-it approach. Well, that’s the Internet for you. Someone passed along the scans of the PepsiMax ad, “One is a Very Very Lonely Calorie,” to the alert gang here at AdAge.

Within two days of tweeting, I received a note from @tweetmeme, a sure sign that my tweet had gone memetic (and that I had played at least a bit part in the mad traffic to the AdAge post as well as the resulting 40 comments.)

Here’s how fast and furious social media works. The article was posted on AdAge at 4:36 PM EST on December 2nd. I read it and Tweeted at 6:16 PM EST the same day. And then I received said email from Mr. Bough at 5:21 PM on December 4. The lesson here is that social media has eyes everywhere and the network to make sure that advertisers can no longer hide stuff in niche markets. There is a word in intelligence about just this thing, and it relates to messaging and propaganda: backwash. Social media makes backwash inevitable. Here’s another one from Intelligence: blowback. Backwash leads to blowback.

There’s no way to isolate this kind of advertisement. And there is an inverse proportion between how badly you want your ad to remain niche and the sensationalism surrounding its discovery. It’s a really obvious point, but one still clearly worth stating: The internet makes it impossible for any marketer to control which geographies and demographics see any particular communication. You can’t even really control what media it appears in. Think you’re creating an edgy print ad that will only be seen in a German magazine? Think again. In the blink of an eye, your ad is on the web. You know, the world wide one. And all kinds of people are pissed off.

What I like about what “Bough, Bonin {PEP}” did here is that he responded almost immediately, rather personally, and opened himself up to us social media mavens. Bravo! Full marks. Another thing I like about his apology is that there is a very good chance that I am being played, that Mr. Bough is playing reverse psychology on me. Yes, he readily approved my posting of this message when I asked, which leads me to believe that the very act of clicking on the post right now is just going to help PepsiCo with an amazingly-savvy viral marketing campaign for PepsiMax.

Another one of my weekly blog posts over at the AdAdge Global Idea Network came out today, Bratislava, a City to Watch — check it out:

Bratislava, a City to Watch
Residents of the Slovakian Capital Coming to Grips With Credit and Many Eye-Level Ads

I was invited by Zuzana Zentková of In Form Slovakia to travel from Berlin to Bratislava, Slovakia, to keynote the Daily Web Conference. Not only had I never been to Slovakia, I had never really thought about the country, focusing mostly on the Czech Republic instead of the Slovak Republic. My tickets were booked from Berlin to Vienna because, I discovered, Vienna is only 63 kilometers away from Bratislava — only a half-hour away by some fast highways.

So, here are my impressions after a few days there, having lived the high life. The organizers of the conference drove me from the hotel and back, they kept me in a gorgeous room at MaMaison residence and the conference was at the stunning Rotunda pod Slavínom building at the highest point in Bratislava.

Bratislava is a town to explore on foot, bus and tram. There are some very new cars but I am told that Slovakians are having a tough time adjusting to loans, credit and leasing. When they buy cars, they pay cash. In general, Slovakians only buy what they can afford, which means that there are very aggressive “no cash down” and “no money for a year” incentives to seduce Slovakians into buying on credit. The same goes for mortgages and other forms of borrowing.

As a result, there are many taxis, trams and buses on the road. Mostly, though, people walk. I didn’t see a lot of motorcycles, scooters or bicycles. There isn’t a subway system, but there is a world of pedestrian underpasses linking sidewalks together, freeing up the roads for traffic. As a result, there is a strong reliance on very modest-but-plentiful, eye-level advertisements. In Bratislava, the biggest ads are for car insurance, cars, telecoms (especially T-Mobile and Orange), banking, credit, Christmas and for upcoming events. It seems to me that you can make a lot of assumptions based on the sort of ads you can see on the street. By far, the biggest advertiser in downtown Bratislava is Deutsche Telekom’s T-Mobile.

One of the most impressive ads in the entire city sheaths the National bank of Slovakia. A Euro coin emblazons the entire site, with the base encircled with all the bill denominations of the Euro available. It is pretty impressive to behold. Slovakia, is a member of the EU, currently accepting both euros and Slovak koruna. Come Jan. 1, the Slovak Republic will complete its conversion over to the euro. There is no longer any border between Austria and Slovakia. You can easily see the wind farms of verdant Austrian farms from Bratislava high ground. Even though Bratislava is close to Western Europe, Slovakia is so far truly a world away. This is still a country in development. It felt to me like lots of people don’t have a lot.

Still, Bratislava has leapfrogged from simple technology to a very strong and ubiquitous 3.5G telecoms infrastructure — and this leapfrogging often bypasses laptops, DSL and even home computers, I am told by the savvy and world-class high-tech participants of the conference.Jan Horna, the Daily Web conference moderator, told me that there are over two GSM SIM cards for every Slovakian.

I only had three days in Slovakia so my experience is limited; however, Bratislava is a city to watch, especially as the Euro becomes the official — and sole — currency of Slovakia in less than a couple months.

According to Jonathan Trenn, over at Marketing Conversation — Bob Garfield’s “Chaos Scenario” may start locally — the world of advertising is in a place of chaos — spanning the dead zone between traditional advertising methods and new media advertising.

Bob Garfield’s “Chaos Scenario” may start locally

If you haven’t read Bob Garfield’s presentations of how advertising will evolve over the next few years (Part 1 and Part 2), then you should. He calls this the “Chaos Scenario”…a perfect metaphor for what he describes. In it, he argues that traditional advertising is dying out as media usage and consumer behavior are changing. Much of the change has its roots in the rise of the internet as a marketing vehicle. But, Garfield points out, new methods and practices have yet to fully pan out. And many companies haven;t come to grips with this new and show no signs of doing it any time soon. This is going to cause (my interpretation) chaos as traditional media outlets struggle to get advertisers while these advertisers struggle to figure out how to advertise effectively with their limited knowledge.

For the most part, I agree with his thesis. Most major traditional marketing-oriented mediums are becoming less effective as promotional vehicles. Media usage is more dispersed, more personal, and thus, more controlled by the end user. And many times those end users today are choosing to ignore or avoid the advertising messages that are send their way. Whether it ends up being as dire as Garfield suggests, I have no idea, but changes are coming and neither the advertising mediums nor the advertisers themselves are ready for it.

And I think local is where we’ll see it first. I see this happening one the local level over the next three years. Goldman Sachs is predicting that traditional local advertising vehicles – local TV, newspapers and radio stations – are going to get hit particularly hard during this recession. I’m going to agree, and the key world there is “particularly”. That’s because local advertising is hurting anyway as advertisers have already been pulling back because it doesn’t work like it used to. Add to that further cuts in ad spend and you could get a serious amount of casualties on the local media market.

In the above graphs, we can see that newspaper get hit the hardest. Readership is down in the first place. That’s permanent. People have stopped buying newspapers for whatever reason – a lack of interest in news, having news available online, and getting quick news capsules in other mediums. A poor economy has little or no effect on newspaper buying. We won’t be seeing a rebound once the economy bounce back.

The collapse of players in the local ad market will reduce the options for advertisers. Yet the demand will probably still meet the supply. So we’ll see further erosion. Craigslist, satellite radio, and cable TV will make this so.

One of the alternatives will be local online advertising. But I don’t see many local advertisers ready for this. I still see most local companies that are likely to advertise having little more than brochureware websites. I see very little use of local Google Adsense coming from traditional businesses. And, again, the websites are neither optimized for online search nor are they set up with the correct landing pages for potential ads. Local businesses SHOULD be developing internet strategies, but the decision makers in them don’t go to our conferences, they don’t read our blogs, they’re not on Twitter. Nor are they probably on Facebook or MySpace. They’re far from it.

So while they’ll be temporarily holding back ad dollars during tough economic times, they’ll be likely losing some of their traditional advertising choices. And they won’t be ready or equipped to start marketing on new media – because they’ve chosen to not take the time to learn it. The end result? Chaos.

I call it white knuckle syndrome: holding on to the handholds you have, frozen on the face of the cliff, because you don’t know where the handholds of the future are. This chaos is pretty amazing to watch as the economy pitches and GM bails on Super Bowl.

Advertising knows it needs to jump off the locomotive before it pitches into the gorge (the bridge is out!) but reaching out to the proffered hand of the guy in the helicopter seems pretty risky too. But, as the current handholds become chalky and you start to feel them crumble under your weight, you’ll need to find somewhere else to go, and quick!

I tell anyone who will listen to me that the current crop of advertisement methods is too ephemeral. The moment you spend the money and your ad runs is the moment it is either gone to the grave — unless you’re smart and willing to keep it alive, in conversation, online on YouTube for the spots or on a blog somewhere for the print work — or you will feel compelled to keep on throwing money at it ad infinitum, because contextual ads, banner ads, etc, only last as long as you write checks.

What my specialty is is online conversation marketing, online public relations, and online earned media. When you earn peoples’ attention and when they choose to speak about you, your clients, and your services, then you have a gift that keeps on giving — this is content that lasts well past the campaign and into the future. This is both the sort of thing that Google loves — it is SEO catnip — and it is just the sort of content that flows, both upstream to A-list bloggers and to mainstream media and down to your readers, aggregators, and to other bloggers and other blogs. If you want to see some examples of powerfully successful blogger outreaches, check out International Medical Corps (IMC) 2008, Survivor Corps Operation Survivor 2008, and Fresh Air Fund Summer 2008, Jerry White’s I Will Not Be Broken book promotion. In many cases, these campaigns are close to a year old, yet they still still live in hundreds and hundreds of blogs and feed Google’s index until all of these blogs are taken down. It is really amazing how effective this sort of “advertising” promotion works. What’s better, when the campaign is over and the client “turns off” our tap, the content continues living and isn’t just shut off like it is with banners, buttons, and contextual advertising. Very interesting, very cool, and powerfully effective.

Remember how much fun Communication Arts is to page through? — CA is intoxicating! Well, every ad you make can be as interesting, as long as you’re willing to come out of your art department and share your process, share your experience, share your steps. Keeping those ephemera alive through narrative, sharing, conversation, and story, is what social media is, it is what customer service is, it is surely what branding should be.

Anyway, There is a lot of opportunity in this time of chaos, of this time of transition. The same sort of transition (and opportunity) happened when PCs came online, replacing the IBM Selectric II; when the Internet changed E-Commerce, threatening to eviscerate bricks and mortar stores, and it is happening now, more than ever, with advertising, marketing, and PR.

To me, Chris Brogan said it best the other day on Twitter, “customer service is the new PR.*” Looking at what @comcastcares has been able to do, customer service is the new PR, the new marketing, and the new advertising.

So, as those handholds start to get chalk and begin to crumble, it is important to at least set your eyes on a new handhold — or maybe a helping hand — before your original handhold turns to powder.

I know there is so much money — huge buckets of hot cash — in TV commercials (and you’re still all stoked from your experience — and profit — from the presidential campaign) but you need to diversify! You need to start spreading your weight over a number of holds: left and right foot, left and right hand — and hopefully a belay man and some crampons and a few anchors and camming devices… as much as you can do.

This is a time of chaos, and your mistakes will all be gentle and you will be admired for doing cool stuff, so it is a perfect time to make the leap. Right now, SEO, SEM, affiliate and marketing firms, PR firms, and social media consultants are doing ad buys, are learning advertising, are becoming severely profitable.

They drink your milkshake.

But it is not too late. It is a time of chaos, it is a time to take risks. Learn from what has happened to your cousins, PR and main stream media. Evolve or perish. Yes, these will be interesting times for Madison Avenue and around the world.

And for you who have yet to do the reading, please check out Cluetrain Manifesto and Naked Conversation.

Oh, and no, I have not read Bob Garfield’s original presentations of how advertising will evolve over the next few years (Part 1 and Part 2); however, I plan to — and I plan to say more after I do. I merely intended to cross-post Trenn’s article from Marketing Conversation — I just didn’t realize I had such a strong opinion on the issue until I started writing my standard introduction and analysis paragraph.

* I can’t find the quote that Chris Brogan made, however, I can find my quoting of him on Twitter — maybe someone can help me find his original Tweet.

Please check out my first article as a writer for AdAge, In ‘Poor But Sexy’ Berlin, Brands Need to Understand Casual.

In ‘Poor But Sexy’ Berlin, Brands Need to Understand Casual: To market successfully, you need to understand college kids

This is my first post for the Global Idea Network and I am happy to be here. I aim to post once-a-week about my experience in Berlin and around Europe as an expat. Today, I want to talk a little bit about Berlin, the city its Mayor, Klaus Wowereit, called “poor but sexy.”

Berlin is sexy, poor, and the most casual city I can imagine. Everyone wears jeans, t-shirts, hoodies, and some sort of field jacket. At first I mistook this casualness as slovenliness or poverty. No. Berlin’s casualness is very intentional. In spite of limited cash, Berliners are slaves to fashion and remain current. The moment jeans went skinny, Berlin went skinny. When the world became obsessed with Chuck Taylors, Berliners sported them. Current, as long as the fashion palette keeps to caps, jeans, t-shirts, jackets, and sneakers. When my friend Mark wore the wrong sort of casual his friends staged an intervention: the jeans were all wrong, the jacket was uncool, and the shoes had to go.

It occurred to me that successful marketing in Berlin requires marketing to college kids, who are the epitome of poor but sexy, across the board and for everything. How would you sell a car, a cell phone, a pair of panties, a watch, some gum, a bank account, or a credit card to a teenager and you’ll probably get it right here in Berlin.

When it comes to purchases, Berliners judge each others’ fashion sense like they do at college, where how you were dressed had more to do with style and selection — how you wore it — and less to do with the total cost of purchase and where you bought it. Competition in the marketplace comes from flea markets, hand-me-downs, swap meets, and eBay as easily as it may your competitor. Lots of those skinny jeans and Chuck Taylors were scored used from the 80s. I learned from my friend Libia from Mexico City that Berlin is world famous for its used clothing and consignment stores. There is no stigma associated with getting stuff used and cheap — quite the opposite.

There are other concerns when marketing to Berliners: biking, weather, exposure, and the elements. Like college students, Berliners take public transport and ride bikes every day in all sorts of Central European weather. In fact, I have been told again and again that bicycles are neither recreational nor optional. They’re essential to daily life. Like students going to class in the morning, Berliners need to carry everything they need for the day with them. Necessity demands that Manolos are pretty impractical, as are skirts, heavily-styled hairdos, and exceptionally-delicate makeup rituals.

Berlin casual is not limited to kids in their teens and twenties, however. I am talking about my 39-year-old friend Frank, who pretty much dresses in hooded sweatshirts and jeans all the time (with a fierce family brand loyalty to the G-Star brand, universally popular in Berlin) and, coincidentally, dresses just like his two sons, 8 and 10, as you can see in the photo illustrations. Yes, Frank, who runs a production company called The Lime Machine, approved this post.

I have been invited to be a European correspondent to the AdAge Global Idea Network. I am a resident of Berlin, Germany, and will be mostly reporting my experience in Central and Eastern Europe; however, GIN is a moveable feast — it is global, after all. I hope you enjoy the post. Please consider subscribing to the blog. I plan to post at least once-a-week. Plus, there are a wide assortment of other great bloggers from around the world.

MillerCoors awards their $400MM media account to Initative, DraftFCB and Kinetic. via AdAge

MillerCoors today awarded its $400 million-plus media account to Interpublic Group of Cos.’ Initative, DraftFCB and Kinetic, which will handle the business in a new unit called MC Media. The Interpublic trio, which had previously handled Coors Brewing Co.’s business, beat a group of Publicis Groupe agencies led by Starcom USA, which had been Miller Brewing Co.’s incumbent, in a pitch.

Here’s some fresh news from AdAdge that Barack Obama has been awarded the AdAge Marketer of the Year award, edging out Apple and Zappos. 36.1% of all votes went to Obama, compared toApple’s 27.3% and Zappo’s 14.1%. (Via Marketing Conversation)

Just weeks before he demonstrates whether his campaign’s blend of grass-roots appeal and big media-budget know-how has converted the American electorate, Sen. Barack Obama has shown he’s already won over the nation’s brand builders. He’s been named Advertising Age’s marketer of the year for 2008.

Mr. Obama won the vote of hundreds of marketers, agency heads and marketing-services vendors gathered here at the Association of National Advertisers’ annual conference. He edged out runners-up Apple and Zappos.com. The rest of the shortlist, selected by Ad Age’s editorial staff, was rounded out by megabrand Nike, turnaround story Coors and Mr. Obama’s rival, Sen. John McCain.

I don’t know but this all sounds like “grassroots” campaigning and politics to me; that said, the Barack Obama campaign has a certain level of religiosity and passion that might just have welled into campaigning, using AdAge as a platform.

I wonder.  I might be wrong.

It’s just a little fishy. Sounds a little bit of memetic engineering mixed in with a high passion base rolled into a high probability that modern ad men and ad women are urban liberals and might use the awards to make a vocal statement.

Again, I might be wrong.

Mind you, if this is a conspiracy of Barack Obama campaigning and pro-Obama activation, then the success in fact proves and reinforces the award as rightfully — and with passion — belonging to the Obama/Biden ticket.

What do you think?